Categories
Uncategorized

Apple announces “one to one” personal Mac training at the Apple Store

From the email files… today I received a promotional mail from Apple Computer, promoting their new “one to one” training at the Apple Store.



One to One Card“Now you can get a whole year of hands-on learning, with a personal trainer who can help you get the most from your Mac—and yourself. Choose sessions that cover everything from getting started on a Mac, to mastering the latest pro software. Your trainer will customize every hour to match your capabilities—and even help you with any project you can dream up. It’s like having a best friend who knows how to do just about anything on a Mac.”


All this — access to trainers that are “experts in all things Apple” (which would include Entourage and our Mac products) for $99 per year. That get’s you a 50 minute sessiononce per week, booked online via the Apple Store Concierge. 


This sounds like a good move. I’m curious to see the level and proficiency of the trainers.

Categories
Uncategorized

Your questions: on Apple vs. Microsoft, Google’s impact… and Zune

Another couple of questions… this time with a look at a few other companies in the market…



“What are your thoughts on the Apple vs. Microsoft debate that are persistently flooding the airwaves and invading our precious commercial time? Why has Microsoft not shot back at the discouraging remarks Mac-ercials present about Windows operating system software?”


Well, I enjoy the Mac commercials, so I’m probably the wrong person to ask such a leading question such as this one (around the term “invading our precious commercial time.”) It goes to show that Apple has a good agency: the commercial are memorable, maintains a similar theme, and pokes fun at computers in general. Owning computers that run the Windows OS (both XP and now Vista) as well as Apple’s OS, I should also say that I have may share of issues across with Apple’s products as well as our own.


As for competitors, I look for major hardware OEMs, like Dell, HP, Lenovo, Sony and Toshiba to prop up the ads…Dell had the memorable Dell-guy (busted), HP has the new “Get Personal” campaign (I like the Mark Burnett and Jay-Z ads, which are on-line), and Toshiba’s Tablet PC on-line campaign is slick.


But I don’t think that a rebuttal campaign works. (Here’s a humourous look at the “I’m a Mac, and I’m a PC” ads, courtesy of engadget.) Perhaps we’ll see more thoughtful campaigns in the future in the vein of the ones back in 1994 that asked “where do you want to go today?”


And this question on Google…



‘It has been said that Google has driven many employees from Microsoft recently due to various reasons. How strict are the non-compete restrictions that you are made to pledge upon employment verification?”


Hmmm… Not sure that the implied statement in the question is true, as I don’t think that any one company has driven employees from Microsoft. (And I’m not sure who has said this publicly.)


I can’t represent all employees at Microsoft, but there are reasons that people may decide to join or leave a company at any time. More money, more time, greater responsibilities, better title… there are many reasons.


When I lived and worked in Silicon Valley, I found that the rule generally is that employees are employed “at-will” (read more on the wiki entry on the topic). People are tied to companies for different reasons: comp models, passion for a sector, tie to a new product launch, venerable stock option vesting periods… you name it. I know people who left their firms in SiValley and joined Google (disclaimer: a number of old friends are employees at Google), as well as any number of other start-ups, established companies or even out of the tech job market overall.


People are generally free to go where they want to go and work where they wish to work, at least until it often appears one enters the executive ranks: then you often find details of comp packages and ‘golden handcuffs’ documented in various SEC filings. In some cases, there may be more at stake. You might also see this miniMSFT’s post on when Vic Gundotra left MSFT for Google, and was “taking a year off as part of his non-compete.”


At many companies, people come and go every day, for an assortment of reasons. I suggest that you take a look at the various blogs of many employees and check on their reasons for leaving their last company.


Last, this question on Zune… in brief…



“What are your feelings on the Zune launch?” [My note: And I’ll add: what about the continued pressure from the competition, like the iPod?]


IMHO, I think that the Zune launch was generally successful for a new $249 consumer electronic, especially in a highly competitve market segment. People who were eager to get one of the first ones available spoke highly of the device. And I dedicated a few posts to the Zune.


The interesting thing to see will be how the response continues, given the established competition from the iPod with several years in the market and 100 million sold thus far. I’m eager to see how the Zune team responds to the various flavours of iPods (from low cost and tiny flash-based to larger hard disc based devices), an ecommerce site with a good user experience (in iTunes) and rich ecosystem of third party partners that has sprung up around the iPod, selling everything from headphones to docks to cases and much more.


(Similarly, I look at how Sandisk responds with their media player lines, particularly with their new Sansa Connect featuring Zing technology. Disclosure again… I have a few good friends at ZING and wish them great success with their new technology and services.)


Folio Kickstand Case for Zune™I’m hopeful that we’ll see similar support available for the Zune: already, I’ve seen a large number of accessories available on the zune accessories site (and the zune top ten list). Generally, it seems that the beachhead that the iPod has established made it easier for vendors of some iPod accessories to also move quickly in support of the Zune.


My favourite after the zune home a/v pack and dock is the belkin folio kickstand case (at right): very slick and perfect for travel as the case holds the Zune at a great angle for landscape viewing.

 


 

Categories
Uncategorized

Dell’s EC280 is an answer to the Apple Mac mini… but only if you live in China


MSN reported last month (as did BusinessWeek and others) that the new Dell EC280 was unveiled in China, with prices ranging from about $335 to $515. It’s a shame that the system will only be sold in China: some of the very things that Dell said would appeal to Chinese would be interesting here: low price, lower power consumption and compact size.



“It’s actually one-eighth the size of an ordinary desktop and comparable to Apple’s (APPL) Mac Mini. It uses an Intel (INTC) Celeron processor, commonly found in laptops, rather than a Pentium. And the PC consumes far less power—65 watts compared to an ordinary PC’s 250 watts. Because it uses less power, it only needs one fan, which makes it much quieter.”


DellLet’s see… small, compact, quiet and inexpensive. Not a bad combination.


Dell’s Dimension C521 is roughly 15″ square (that’s it on the right, next to the larger Dimension E521), a little more than twice the size of the Apple Mac mini, but it offers more expansion possibilities than the mini (with one PCI, one PCIe and a PCIe x16 graphics slot).


And at about half the price of a mini, the Dimension C521 might be a good small-format choice.


View HP Pavilion Slimline s3000y series detailsAdditional info, 042207: I found a reference to HP’s Pavilion Slimline s3000y series (that’s a mouthful) in my email box, a third of the size of other Pavillion PCs with a gloss finish and the latest Intel dual-core procs. (The AMD models are noted with an ‘e’ suffix in place of the ‘y.’)Worth noting as it appears to be about 10″ square, but I could not find the dimensions on the HP product website. Still, IMHO, it’s easier to ask for a mini than it is to remember Pavilion Slimline s3000y…

Categories
Uncategorized

Thoughts on the new Apple TV (seeing it live with iTunes) and Xbox 360

Peter Svensson is a technology writer for the Associated Press, and the Seattle Times picked up his article his article comparing the new Apple TV peripheral with the Xbox 360:



“Apple Inc. has graced the public with another smooth, white, exquisitely designed gadget, this time aiming at making it easier to play iTunes movies and songs on the living-room TV set.


“Too bad, then, that where looks really matter – in the quality of the video on the TV screen – the $299 Apple TV comes up very short. It’s as if Apple had launched an iPod that sounded like a cassette player.


“After having my eyes gently caressed by the Apple TV’s menus, the Xbox interface is like a slap in the face. It’s garish and confusing, and you have to press more buttons to get where you want to go.


“But the Xbox does your HDTV justice. Microsoft’s Xbox Live marketplace has some movies in HD, and these look absolutely stunning – better than most broadcast HD, and almost indistinguishable from HD DVD or Blu-ray discs, which provide the best video quality available to consumers right now.”


Balance this with a couple of excerpts from Walt Mossberg and Katherine Boehret’s review “From PC to TV — via Apple” in the WSJ.



“We’ve been testing Apple TV for the past 10 days or so, and our verdict is that it’s a beautifully designed, easy-to-use product that should be very attractive to people with widescreen TV sets and lots of music, videos, and photos stored on computers. It has some notable limitations, but we really liked it. It is classic Apple: simple and elegant.


“In our tests, Apple TV performed perfectly in Walt’s house over a standard Wi-Fi wireless network with a Pioneer plasma TV and six different computers — three Windows machines from Hewlett-Packard and Dell, and three Apple Macs. Setup was a breeze, the user interface was clean and handsome, and video and audio quality were quite good for anyone but picky audiophiles and videophiles. We never suffered any stuttering, buffering or hesitation while playing audio and video from distant computers.


“There are some drawbacks to Apple TV. It won’t work with most older TV sets, the square kind that aren’t capable of handling widescreen programming. … Also, the tiny, simple Apple remote control can’t control the volume on either Apple TV or your TV set or audio receiver, so you have to keep reaching for the TV or audio receiver remote. And you can’t plug in an extra hard disk to add storage capacity, even though there’s a USB port on the back and the built-in 40-gigabyte drive is too small to hold many TV shows or movies.


“But, all in all, Apple TV is a very well-designed product that easily brings the computer and the TV together.”


As you may know from past blogs entries, we use a Windows Media Center at home. So, I decided to go and have a look for myself at the local Apple Store.


When I asked the smartly dressed staff at the Store about the quality of the AppleTV, he rattled off the basic information and specs I’d read online. I don’t have that much premium iTunes content (nor do I actively use it to manage my music and vide library, as I use a Windows Media Center with Media Center Extenders), so I was less interested in watching movie trailers from Apple.com on my TV.


My interest was managing broadcast TV content that comes in to our Media Center today, and how one would get live TV into a Mac for use with the Apple TV. The employee had an answer, suggested adding the SRP$230 Plextor ConvertX PVR. (It also comes in a a Mac flavour, which includes Elgato EyeTV software to pause and record live video on to your Mac.)


And further, he suggested that I could share that content and view it over my network with my AppleTV and then offered without prompting that “it was more economical than looking at a Media Centre PC or a TiVo.”


Hmmm… not sure about his math: that’s a $530 premium over the cost of a new Apple Macintosh.


What I did notice was the quality on the large HD screen in the store. The trailer content was very rich, but there was not an option to view the regular fare fro iTunes. You’d think that they would have a stable of programmes to view and demo. As echoed in the AP review above, CNET notes in their review of the Apple TV, the “current crop of iTunes movies and TV shows look much worse on a big-screen TV.”



“Unfortunately, the excellent streaming performance is offset by a drawback that’s more the fault of iTunes than Apple TV: generally disappointing video quality. Movies and TV shows in iTunes are currently available in what Apple calls “near-DVD quality”–a maximum of 640×480. Perhaps “bad analog cable quality” would be more descriptive–all of the videos were quite soft, lacking the sort of fine detail we’ve come to expect from well-mastered DVDs.


“To be clear, none of the video quality problems are necessarily the fault of the Apple TV. It’s the movies and TV shows that you’re buying at the iTunes Store that are falling down. Even with the higher resolution (they were formerly optimized for 320×240), iTunes videos are still optimized for the small screen and the storage capacity of the iPod. And they look fine on that 3.5-inch screen, or even a 15-inch laptop screen. But these same videos just can’t scale up to a 50-inch plasma without suffering. Ideally, Apple will someday begin selling files that are optimized for true DVD resolution (720×480) or even true HD resolution (1280×720), and do so with considerably less compression.”


That’s a challenge for DVR recorded TV: most of the content and recorders is in standard definition – there are HD offerings, but we’re still an SD DVR household like the majority of television viewers with a DVR. But there is an expectation when something is DVD-quality, or HD format from the get go: you expect to be able to maximize your investment in a larger TV screen, especially if you purchased into an HD-compatible system.


From what I have seen, here’s what I like, from start to finish: the packaging, documentation, design, set-up (but c’mon, include the basic cables here) and stylish user interface. Overall, this is a user out of box experience (OOBE) that I now anticipate from Apple… and further what I expect from our own Zune team.


Perhaps the Zune team will have some influence on our (with all due respect) Media Center team, and the willingness to further enhance the customer experience with our Media Center Extender, which other manufacturers implement… that doesn’t make for a Zune-like experience (I almost typed Zen-like).


If you’e an iTunes user, the AppleTV appears to be a good match especially if you want to extend iTunes into the living room. As we have a Media Center PC which records and stores our TV and media content, Media Center Extenders (both dedicated, but frankly we use the Xbox 360 more) make more sense.


Xbox Live is good addition to offering movies and TV shows in both SD and HD TV. Perhaps we’ll see more emphasis on similarly priced (or even lower-cost) Media Center Extenders that extend the experience and take advantage not only of the recorded Media Center content, but the Xbox Live Marketplace for movies and tv delivered to the Media Center PC.  And the larger 120GB hard disc offering coming soon for the Xbox 360 (see here for more details) will provide a better basis for archiving and downloading content, especially HD content.


Read the arstechnica review of the Apple TV here


Tags: ,

Categories
Uncategorized

Apple-EMI deal announced, but no Beatles catalogue on-line yet

Today’s press conference at EMI Music’s HQ in London with Apple CEO Steve Jobs launched DRM-free premium downloads on the iTunes Store, which will be the first online music store to sell EMI’s new downloads. MacRumors.com reports that when asked when were the Beatles coming to iTunes, the answer was “Don’t know yet.”



CNN.com reports that The Beatles are “still not for sale.”



“But a long-awaited announcement that The Beatles would be part of Monday’s deal was not to be. EMI and Apple said they were still hoping to make the Fab Four’s music available soon.”


EMI said that consumers purchased more higher-bitrate (translating into higher quality), DRM-free music than lower-quality DRM’ed music by a 10 to 1 margin.