Steve Jobs 1955 – 2011

I’m sad today. Many of us knew this was coming with Steve’s recent departure from day to day at Apple. It still doesn’t prepare you for when the day comes.

Steve Jobs said in his infamous commencement speech at Stanford University

“Remembering that I’ll be dead soon is the most important tool I’ve ever encountered to help me make the big choices in life… Because almost everything — all external expectations, all pride, all fear of embarrassment or failure — these things just fall away in the face of death, leaving only what is truly important.”

I wish him well.

If you would like to share your thoughts, memories, and condolences, please email

As was posted on our corporate site today here, here’s a statement from Microsoft CEO Steve Ballmer.

I want to express my deepest condolences at the passing of Steve Jobs, one of the founders of our industry and a true visionary. My heart goes out to his family, everyone at Apple and everyone who has been touched by his work.”


Update available for Microsoft Office OneNote for Apple’s iPhone, iPad and iOS

Remember the new release of Microsoft Office OneNote for Apple’s iPhone, iPad and iOS?

Benoit Barabe reminded me of the  1.0.1 update released which addresses the error 400 some users experienced. Still US only for now, but everyone who has 1.0 should get the free upgrade to 1.0.1.

Tags: Apple, what I read, iPad, Microsoft, travel tips, Windows Phone 7, what I read, OneNote.

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Now available: Microsoft Office OneNote for Apple’s iPhone, iPad and iOS

**Free for a limited time**

I love Microsoft Office OneNote on my Windows Phone 7. I f I still used my iPhone 3GS, I could now get OneNote there, too: the team has released Microsoft OneNote for the iPhone. Follow the team blog (including outside the US availability) here. 

You can get Microsoft’s OneNote for iPhone, iPod touch, and iPad at the Apple iTunes App Store at As Michael Oldenburg noted today…

“Since I began looking at Microsoft Office 2010 Beta feedback last year, the one question so many of you asked perhaps more than any other was “When will you release a OneNote app for the iPhone?” I’m happy to say that the time has come. First, check out the official announcement by Takeshi Numoto, corporate vice president of the Microsoft Office Product Management Group. Then head over to the iTunes App Store to download OneNote Mobile for iPhone. It works on any iPhone or iPod touch running iOS 4.2 or later, and it’s free for a limited time.

“With OneNote Mobile, you can create and view notes and lists right on your iPhone. Your notes can be synced with your Windows Live SkyDrive account so you can access, edit, and share them from virtually anywhere. (Don’t have a SkyDrive account yet? Sign up here — it’s free!) You can also use OneNote Mobile for iPhone to view and edit any of the notes that you’ve created on your computer and synced to your SkyDrive account.”

Microsoft OneNote Mobile is the easy-to-use, powerful note-taking application for all of your ideas, brought to you by Microsoft Office. OneNote Mobile lets you create and view notes and lists whenever you need them. Sync your notes with free Windows Live online storage and access them from virtually anywhere using your phone, PC, or almost any web browser.

Requirements: Compatible with iPhone, iPod touch, and iPad. Requires iOS 4.2 or later.

    iPhone Screenshot 1    iPhone Screenshot 2

With OneNote Mobile, you can:

  • Create flexible notes that can include text, pictures, bullets, and checkboxes
  • Check To Do items off on the go
  • Save time with quick access to your most recent notes
  • Work with confidence—OneNote Mobile automatically syncs your notes with Windows Live in the background
  • Organize your notes into sections or create new notebooks using OneNote 2010 or OneNote Web App and access them from your iPhone


  • iPhone or iPod touch must have iOS 4.2 or higher
  • A free Windows Live ID is required to use OneNote Mobile —use an existing one or let OneNote Mobile help you sign up
  • Web functionality uses the free OneNote Web App available on Windows Live, which requires a supported web browser
  • OneNote Mobile opens notebooks created in Microsoft OneNote 2010 or the OneNote Web App
  • Customizing section colors requires Microsoft OneNote 2010
  • Access your notes online at

As noted on the on the San Francisco Chronicle site today

Microsoft took a huge step forward in its mobile strategy this morning: for the first time, the company has released an Office application for Apple’s iPhone.

OneNote, which has been part of the desktop Office family since 2003, is a natural fit for mobile touch-screen devices: it’s supported touch interface (with a stylus, true, but touch nonetheless) since its inception. Users often want to take quick notes on the go, and OneNote backs files up to the cloud via Windows Live SkyDrive, giving users access to all their notes from any location and device with an Internet connection.

“It’s also a great move for Microsoft, which needs to maintain the relevance of Office — its number-two business, with revenue of about $13 billion a year — as smartphones and tablets grow at the expense of Windows PCs.

Read more:

Good stuff.

UPDATE 01/18 – 12:50 PM PST from the OneNote Blog… 

OneNote Program Manager Daniel Escapa confirms that due to the overwhelming response to the OneNote Mobile app release today, we have received reports from some customers who are experiencing an error when they attempt to login. Specifically, you may encounter the following error message: “Loading list of notebooks failed. (400).”

The underlying cause is an intermittent issue due to the overwhelming interest in the app. The current workaround is to keep attempting to sign in. Once you get past this error, OneNote Mobile will sync without any problem. The OneNote team is actively investigating the issue and believes to have identified the cause. An update for the app is in the works. Please check back for further developments as they become available. We apologize for any inconvenience and sincerely thank you for your patience and interest in OneNote Mobile.

Tags: Apple, what I read, iPad, Microsoft, travel tips, Windows Phone 7, what I read, OneNote.

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Of interest: Daylight Saving Time Issues with Alarms on Apple iPhones

As I noted earlier today, It’s Time To Fall Back An Hour in the US and Canada as Daylight Saving Time Ends This Sunday.

I know of several customers who use Apple iPhones in their Windows environments and of note is an issue in Apple’s iOS that impacted their European customers recently…

Apple notes this issue in their article on iOS 4.1: Repeating alarms may trigger incorrectly before or after DST change (

Symptoms: In some regions, shortly before or after the daylight saving time (DST) change, repeating alarms created in the Clock app may work incorrectly.

Products Affected: iPod touch (4th generation), iPod touch (3rd generation), iPhone 3G, iPhone 4, iPhone 3GS, iPod touch (2nd generation)

Resolution: To resolve this behavior for existing alarms, set the repeat interval to Never. You will need to reset these alarms for each day you need them. After November 7th, 2010, you can set your alarms to repeat again.

Users of the iPhone and iOS should please note that there may also be a problem for systems over this coming weekend (thanks, Will) with the move to DST in North America:

Users who depend on the iPhone to wake them up should create one-time alarms specifically for Monday morning, said Apple spokeswoman Natalie Harrison.

"We suggest customers set nonrepeating alarms for now and reset after November 7 to resolve the issue," she told CNN.

Of course, good to know that “Later this month, Apple will release an updated version of its mobile software, iOS 4.2, which will permanently fix the problem, Harrison said.”

It’s not clear whether or not this update will be available prior to the upcoming "fall back".


Tags: Microsoft, Daylight Saving Time, Daylight Savings Time,DST:

References to DST on Bing: 15,400,000 (up several million items); 15,500,000; 2,890,000.

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Tips & Tricks: How to deauthorize Apple iTunes on all computers associated with your account

Yes, I use lots of different software, including applications from companies of all sizes, from WinZip to Scansoft, to popular applications from Adobe, Intuit, Microsoft (of course) and many more.

And yes, I also use software from Apple.

We own lots of different devices and systems in our home, and we have iTunes installed to manage content we purchased pre Zune days(mainly videos of network shows we missed on our Replay TV DVR or Media Center PC). As I was logging on to my account I noticed that I had reached the maximum number of authorized computers for iTunes (it’s five).

Unfortunately, we are only using iTunes actively on two of our many PCs in the home. Past computers with iTunes have given up the proverbial ghost, as it were, having wiped, upgraded and donated our old PCs.

Apple doesn’t make it too easy to find how to deauthorize computers you’re no longer using, But through the winders of Bing, I found Apple’s knowledge base article on deauthorizating PCs en masse. Turns out that once per year, you may deauthorize iTunes on all computers and then re-add the current computers.

To deauthorize all computers associated with your account (Apple KB HT1420)

If you find you have reached 5 authorizations, you can reset your authorization count by clicking Deauthorize All in the Account Information screen.

  1. Click iTunes Store in the menu on the left side of iTunes.
  2. If you’re not signed in to the store, click the Account button, then enter your account name and password.
  3. Click the Account button again (your ID appears on the button), enter your password, and then click View Account.
  4. In the Account Information window, click Deauthorize All.

Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than 5 authorized computers, or if you have used this option within the last 12 months. If you need assistance on using this feature, please contact the iTunes Store support via email (

(I noticed that Apple uses a similar hierarchy for their support site as we do at Microsoft, using and then noting KBs such as this one as I wonder if this is a case where Apple followed Microsoft’s lead.)

As you managed your accounts going forward, consider deauthorizing iTunes on a computer prior to its exit from your home network.

Oh, BTW Apple: please don’t automatically assume that I want to install new software or services, this time with Safari 4 and MobileMe. You tried to install Safari in the past, going as far as to setting the default to install the app, as noted…

After complaints, Apple tweaks Software Update for Safari

"Following a storm of criticism, Apple has changed its Software Update software to mark a distinction between new programs, such as its Safari on Windows browser, and updates to existing ones.

"Now, Apple’s Software Update has two separate boxes, one labeled "New Software" and the other labeled "Updates." Before Safari 3.1 was under the "Updates" box and there was no "New Software" heading.

"An Apple representative told Computerworld that the change was done to distinguish new software from updates but declined to say whether it was in response to criticisms or whether Apple may leave the "New Software" box unchecked, as Mozilla’s Dotzler suggested."

Personally, I like the options we provide in Windows Update that allow you to opt in for optional installations. Maybe you could emulate that approach, just as you have with your Support URLs. 😉

imageAnd please fix the text formatting in the Apple Software Update app…



Tags: Apple, Microsoft, iTunes, Windows, how to, tips, Customer Service.

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