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The queue for the iPhone started… but who has time to stand in line for four days?

This post has nothing to do with customer and partner satisfaction at Microsoft… but the news that will undoubtedly be hitting the airwaves and the web as we near the release of Apple’s iPhone.


I saw that Caroline McCarthy said on the Cnet Crave blog tonite that the queue for the iPhone outside the Aple Store in Manhattan has begun. Not since the lines for Xbox 360, then the PS3 and finally the Wii have we seen such fan dedication. (ok, perhaps when The Police tickets first went on sale.)



“When I first showed up at the Fifth Avenue Apple Store earlier this afternoon, I didn’t spot anyone waiting in line yet. That’s because I didn’t spot the one person in line, who’d gotten there at 5 a.m. EDT. Security personnel for the building, however, have mandated that Camp iPhone be located off to the side of the building, out of sight of people who are approaching the Apple Store from 59th Street (the nearest subway stop). The Craigslist crowd was assuming that people would have to line up on Wednesday at the earliest. So I figured that it was no surprise that no one was there yet.


“But then, around 10 p.m., I checked my Twitter feed and noticed that there were several posts announcing that people had already started to wait in line. So I sprinted to the subway and hopped off at 59th Street…”


People will say, hey, this is a phone they’re waiting for… but it’s not. It’s an Apple phone (sorry, iPhone). With video game systems, we saw the lines begin a few days before the stores were scheduled to sell the hardware. I don’t recall ever seeing a similar reaction for a phone. And no such lines seen at the local AT&T outlet nor the local mall-based Apple Store.


But, of course, neither of these shops are open 24 hours a day. πŸ˜‰


My favourite quote so far on the iPhone-mania: that would be from John C. Dvorak with his quip here: “What reporter describes the function of anything as “insanely easy”? What does that even mean? “Holy crap! This is so easy that I’m going insane!”


Of interest: see PC Magazine’s article on “The Anti-iPhones”



“If you live in a Windows Media or Exchange Server world, the HTC Touch could be the closest you’ll get to an iPhone. The Touch is a flawed experiment, but it looks a bit like an iPhone and has a fun, if superficial, touch interface that makes it easy to get to some popular applications. Unlike the iPhone though, it syncs up with Windows Media music and Exchange corporate servers – a big plus.”


No kidding (on the plus side). Sync’ing is important, at least for me.


Cingular 8525HTC TouchMy next phone? Most likely, the HTC Touch (actually, for my wife). See gizmodo’s site on the various HTC gadgets – I like the form factor of the Cingular 8525 (sorry, AT&T 8525), but for her it’s about ease of use, making calls and looking up schedules and phone numbers… without a stylus. A full review of the 8525 is here on PC Magazine’s site, along with my posting here. For me, the 8525 is a great solution that provides email connectivity and a good all-around phone.


Now, if we see a Touch-like Pocket PC phone with a slide out keyboard… then I’ll upgrade.



 

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Link: Guy Kawasaki on Customer Service

Around 20 years ago, I almost went to work for Guy when he ran Acius/4D, largely on the recommendation of the popular Mac community on CompuServe (75435,446 ;).


I know, I know… databases are just not me.


But I was drawn to the evangelism, of course. πŸ˜‰


Now you can get a quick list of Guy’s posts on by clicking on this blog link.


 


An his original The Macintosh Way is a must read… although published in `89, it’s the best $5 you’ll ever spend.


 


Unless you’re really thirsty: then go get two fruit smoothies for the price of one before July 4th at JambaJuice. πŸ˜‰


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Post report: Vista limits choices, when others say we have too many

I read this morning in the Washington Post that Vista Limits Choices (or so Alan Sipress and Jeffrey H. Birnbaum report), as well as in this related article in the Post on Vista from Michael Liedtke.



“Internet search leader Google Inc. is trying to convince federal and state authorities that Microsoft Corp.’s Vista operating system is stifling competition as the high-tech heavyweights wrestle for the allegiance of personal computer users.


“In a 49-page document filed April 18 with the U.S. Justice Department and state attorneys general, Google alleged that the latest version of Microsoft’s Windows operating system impairs the performance of “desktop search” programs that find data stored on a computer’s hard drive.”


Whew… I thought that this was in reference to Steve Jobs’ comments on the number of Windows Vista choices available to customers… 



“Set to launch in October, Leopard will be priced at $129 USD, just like previous Mac OS X releases. In a swipe against Microsoft and Windows Vista, Jobs explained the pricing behind Leopard: “Basic version, $129. Premium version, $129. Business version, $129. Enterprise version $129. Ultimate version, $129,” he said.”


Thanks, Apple. BTW, it’s [Windows Vista] Home Basic.


Hmmm… I wasn’t aware that Leopard offers BitLocker capabilities, advanced entertainment recording and management, and other capabilities… πŸ˜‰


At retail, I heard it explained quite clearly yesterday by a sales rep at a local office supply chain store about the different editions of Windows Vista. (See this handy Vista feature comparison chart.) He went through the various versions and narrowed down the customer’s choices to Windows Vista Home Premium and “in some power user cases, you might consider Windows Vista Ultimate.”


IMHO, most consumers and home PC users should consider new computers or an upgrade to Windows Vista Home Premium. This version offers improved mobile computer power management, Tablet PC support, Windows Media Center support (esp when you have an on-board radio or TV tuner card). Most laptops I saw at retail this weekend featured this version. For basic computers, such as a kid’s PC or a current laptop running Windows XP, I would suggest Windows Vista Home Basic edition

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Links & clips: Bill Gates and Steve Jobs at D5 this week

Ina Fried on CNET has a story and links to the D5 conference Wednesday night discussion with Bill Gates and Steve Jobs.


Jim Glass from the Dynamics CRM team has also posted a link to the Bill and Steve D5 Conference discussion on the CRM blog.



BillnSteveInterview “This week they have released a set of videos with an interview with Steve Job and Bill Gates. These videos were taken at the executive conference called D5. So even though the conference was sold out, you get to see some of the best of this conference. 


“Besides the history that is kind of glossed over, the two talk about the PC and Apple Mac Guys, some key decision points that the two companies made through history, and as a reoccurring theme, the fact that Microsoft, from the start has invested heavily in the Apple company.”


(added 060107) And this entry from the D5 site…



A selection of rip-roaring laughs and jokes from the joint interview between Steve Jobs and Bill Gates at the D5 conference.






 



Videos of the complete Steve Jobs and Bill Gates interview:


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Bill and Steve (Jobs) together at D5: will we see an Apple TV Ad brought to life?

In case you missed the news, eWeek’s Joe Wilcox asked “What Would You Ask Bill and Steve?” referring to next week’s Wall Street Journal All Things Digital – D5 Conference May 29-31 in Southern California, “where Microsoft Chairman Bill Gates and Apple CEO Steve Jobs together will answer questions on the same stage. Will it be showdown or hoedown?”


The two founders will be together on May 30; Microsoft’s own Steve (Ballmer, that is) will present at D5 in a seperate segment. See the official press release for more.


I noted that CBS President Les Moonves and director George Lucas will speak at the D5 conference, but where’s ABC’s Robert Iger? Or Anne Sweeney, president of the Disney-ABC Television Group? As I noted previously, Ms. Sweeney and one of the forces behind ABC’s move to provide free, ad-supported ABC shows via the Internet?


For more info, visit http://d.wsj.com and http://allthingsd.com.


And Fred Gibbons writes in his post “The Mythic Wars of Competition Between Bill and Steve” about IBM’s introduction of the personal computer in 1981, comparing these two founders to “the equivalent of β€œStar Wars,” with Bill as Darth Vader and Steve as β€œthe Force,” but some people thought of Steve as the quirky Yoda.”


Funny, I’ve never thought of Steve as Yoda. Han Solo, maybe… but not Yoda.