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Your questions: What kind of a computer should I buy? (updated for Fall 2008)

(See an update to this article in “It’s nearly back to school time: here’s info on buying a new PC“, Aug 14, 2009) 


As I Tweeted, This week, I received a popular question around this time of year, as people consider getting a new PC:



“What kind of a computer should I buy? We’re looking for a new computer for our home/son/daughter…”



“Which PC should we buy? It’s for the whole family”


“I’d like to get a new computer, but I don’t know what we shoudl get: a desktop or a notebook.  What do you think?”


Decisions, decisions. Good to hear that others are working to keep the economy moving.


Reprising a past post that answered the question “What kind of a computer should I buy?” post…



I found a special article on buying a new computer in the Personal Technology section of the Seattle Times. I was going to forward a link to the online version of the story, but wasn’t able to find it on the Times’ site.


But thanks to Brier Dudley, tech and business writer at the Seattle Times, I now have the link (having already recycled my paper). “glad you enjoyed the story. It looks like we forgot to include attribution, ouch. We took it from the wire, the original source is Mike Himowitz, Baltimore Sun.”


Mike Himowitz is a columnist at the paper, and wrote the article “Sticker tells shopper key parts of a laptop” in which he covers “the specific components of a portable PC.”


For general home use, I first recommend that people consider a media notebook, perhaps a laptop replacement, if it will be moved around the house. Last year, I noted that “if you are a careful shopper, you can find some very good prices on the latest offerings, especially during key sale seasons like, well, now, and back to school in the fall.” 


I agree with Himowitz’ suggested general specs (excerpted) with a few of my own suggestions:



  • The screen: “General-purpose laptops have screens in the 15.4-inch range, with an aspect ratio (width to height) of 4:3 – the same as a standard TV or desktop monitor. These are fine for most purposes… Wide-screen laptops, with a more rectangular, 16:9 aspect ratio, are gaining fans because they’re shaped more like theater or HDTV screens.”

  • Keyboard: “There’s a secret, industrywide competition to find the most awkward and illogical positions for these. So try to type on any laptop – or a model with the same keyboard – before you buy it.”
    My experience: I like Lenovo, Sony, Toshiba and Dell laptop keyboards, but preferences vary.

  • Microprocessor: “Laptops generally use mobile versions of processors from Intel or Advanced Micro Devices (AMD). Look for a PC with a dual core processor.”
    My suggestion: buy the fastest Intel “Core 2 Duo” or dual core AMD processors (“X2”) you can afford.

  • Memory: “Microsoft recommends 1 gigabyte of internal RAM for its Vista operating system, and Apple serves up 1 gig in its basic MacBook line. I recommend 2 gigabytes – particularly if your student likes to play games in those rare moments when he or she is not studying.”
    My suggestion: If you’re buying Vista Home Basic, 1GB may be fine unless the RAM does double duty powering your graphics (AKA “shared” memory). In that case, go for 2GB or 3GB, often after market (meaning you install it yourself) if there’s a premium to pay for the model. If you’re not handy with a Philips head screwdriver and an anti-static band, then have the pros do it. This year, we’re seeing 3GB and 4GB systems the norm for very little (if any) price premium.  But get Vista Home Premium for the Media Center features.

  • Video: “The computer’s video adapter determines what appears on the screen. Even when they’re displaying moderate detail, games and high-end graphics programs can strain a PC’s video processor.”
    My suggestion: This is one of the areas that is difficult if not impossible to upgrade later (as you can upgrade memory and hard drives fairly easily), so buy the best you can afford.  Best thing you can do: look at the screen and see which models appeal to you.

  • Multimedia: “A DVD/CD-RW, which records audio and data CDs and plays DVD movies, will do fine. But a drive that can also burn DVDs is a nice extra.”
    My suggestion: if you don’t have an external hard drive for backing up, consider a CD/DVD SuperMulti drive with Double Layer support that reads/writes DVD±R/RW, DVD-RAM, DVD±R Double Layer, and CD-R/RW. It’s a must if you burn videos for DVD playback.

  • Hard disk storage: “Laptop drives are generally smaller than desktop models, so get at least 80 gigabytes of storage.”
    My suggestion: 80GB is so passé: the standard models I see thsi year start at 120 to 160GB and average models feature 250-320GB HDDs.

  • Ports: “The more USB ports your laptop has, the better.”
    My suggestion: if you work with digital video or consumer electronics, look for an IEEE-1394 (or DV) connector for hooking up to digital camcorders and some hard drives.

  • Wireless networking: “Many laptops come equipped with wireless network adapters… make sure it meets the industry’s 802.11g standard.”
    My suggestion: get a 802.11g or better, an 802.11g/n wireless card: many hot spots are still 802.11b.

  • Pointing device: “Most laptops use touch pads to replace the mouse, although a few use trackballs or little buttons in the center of the keyboard.”
    My suggestion: I agree with Himowitz: Get a mouse. I love my Microsoft wireless notebook mouse, much more than my (too touchy) trackpad on one laptop. But I often find that I use both for many tasks. 

A note on 64-bit Windows Vista: Vista with 64-bit is quite solid: I use it at home and it was pre-installed on my wife’s new Sony Vaio NS laptop which has 4GB or memory (which triggers the requirement for 64bit).  She can run all of her current software and the kids are able to access all their favourite games and web sites. 


A recent look online illustrates that there is something for everyone, at all price points:


Notebooks:


For under $500 at one of the big box office stores (on sale or after rebates), you can find a name-brand notebook with a 15.4-inch screen with (as I concur with many of my associates) a decent 1280×800 resolution, Intel Pentium Dual Core T3200, 120GB HDD, 2GB of memory, six cell battery, Intel Graphics Media Accelerator X3100, 802.11b/g wireless and a CD/DVD Burner running Microsoft Windows Vista Home Basic (splurge and get Windows Vista Home Premium for a few dollars). 


For many general computer applications (surfing the ‘net, writing term papers, listening to music and watching DVDs, streaming video from Netflix) this would fit the bill. And more.


This tops the 1.73GHz Dual-Core processor (T2080), half GB of memory, an 80GB drive and a double layer DVD Burner with Microsoft Windows Vista Home Basic I noted last year for the same amount. 


For under $1,000, you can get a very nice 15″ laptop with Core 2 Duo, 4GB, 320GB & DVD Burner (after current discounts).  Or even better if you’re looking for a desktop replacement with a bigger screen, I found a 17″ (1440 x 900 resolution) notebook with an Intel Core 2 Duo T5800, 3GB memory, 320GB SATA Hard Drive, Intel 4500MHD Graphics, 802.11g wireless, 8X Slot Load CD / Dual Layer DVD+/-R Drive, 2.0M webcam, 9 cell battery, all running on Windows Vista Home Premium Edition SP1. 


Very nice when you consider a year ago the same amount got you a 17″ widescreen with a Core Duo Processor (T2350), 2 GB of memory, 120GB hard drive and DVD SuperMulti drive. Ouch.


Netbooks


Also under $500, consider the crop of netbooks as I posted this week, especially if you are considering a second computer for home use or travel. Rob Pegoraro, the Washington Post’s tech guru, noted in his article “Tiny PCs, Full-Size Problems.” 


I did appreciate Pegoraro’s advice for those of you considering an ultralight laptop.



“If you’re buying a netbook as your sole computer, knowing that you’ll only use it on the Web, Acer offers the best bet for now. If, however, you’re buying it as a third or fourth computer and are willing to tweak it to fit your own needs, look at the MSI.



“But it might be better to wait. If these manufacturers have the good sense to steal each other’s best ideas, we should see significantly better choices before long.”


But as it’s been said, “a man’s got to know his limitations.”  If you consider the trade-offs, there are some very good products available: I opted for the HP 2133 with 1.6GHz proc, 2GB of memory and 120GB HDD with Windows Vista Business for $399 after HP rebate as noted in the post.  And not to be outdone, Dell is offering their Inspiron Mini 9 UMPC for just $99.00 with select PC purchases (regularly $349).


Desktops


You will get more power and better integration with home television services (cable connectivity) with a desktop.  Looking at solid all-in-one, entertainment desktop PCs that will stay in one place, I would recommend one of the new Sony or HP models. 


Sony’s new JS Series (http://b2b.sony.com/Solutions/category/desktops) are attractive, very solid and feature very nice TV functionality. There are some excellent discounts found Live Cashback.  The JS110J is under $900 from a reputable AV/PC seller.  The more powerful Sony Vaio JS139 (Sony Vaio JS139) is about $65 more available through another reputable seller.  Both can be purchased via Live Cashback that helps lower your cost with a rebate (from Microsoft ;).


Dell also offer an all in one — the XPS One, offered in 20 and 24″ models — that get very good reviews and high marks from people who own them. 


But my favourite is the new HP Touchsmart 2 IQ506, which I just ordered last week.  It has a larger touchscreen that is very nice, with integrated TV just like the Sony.  It’s about $300 more than the Sony (after rebate) but it provides more screen real estate (22″ vs. the Sony’s 20″) and it has a touchscreen.  Very cool.


My preference is falls to the Sony or HP for style.


Another choice is to buy an inexpensive modular desktop system, one that has a traditional tower PC with external monitor.  Deals abound on models from Dell and HP: of the recent models featured on PC Magazine’s “Get a Great Desktop for Under $500” review (http://www.pcmag.com/article2/0,2817,2335137,00.asp), I would select from any of the great PCs noted.  I personally have had good experiences with Dell, HP and Lenovo.  Plus, www.dealcatcher.com is a great place to watch for the latest discounts. 


Last, if you have a credit card that doubles the warranty of products you purchase, use it: that’s a smart investment whenever you consider a new PC.  I get this for free through my Costco AmEx, effectively a $150 ‘deal’ when you consider some of the waranties offered by Dell and HP.


Hope this helps.


More info: Upgrade or buy a new one? Suggestions from the Seattle Times


Tags: shopping, RSS, Microsoft, New PC.


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My life as a customer: this time, I’m repairing a Microsoft Zune

When we discuss customer and partner satisfaction at the office, I often tell people to remember one thing: never forget what it is like to be a customer.

Well, this week (as I posted previously when I’m returned an Xbox 360 for repair, on a Friday the 13th no less) I am just another Zune customer calling for service.  So again, I thought it would be helpful to share my experience on how to handle the situations should it happen to you.

My son’s small flash Zune developed some problems with the audio/video jack, so we decided to contact Zune for warranty service (he has an 8GB Zune that he purchased last year). After initially visiting http://www.zune.net/support and registering the device online, I called the automated phone support line for technical issues at 1-877-GET-ZUNE (1-877-438-9863). (TTY (hearing impaired): 1-800-801-1189.)

After noting that I was having a mechanical issue, I was able to Osubmit a request for a repair online.  That was Monday.

So, we await the arrival of the RMA envelope/package by which we will whisk away our Zune to be repaired.  Watch this space for updates.

In a past post on how to reach the Xbox service centre, I included a link to a helpful reference page for contacting live people via phone via the IVR Cheat Sheet for Businesses – it provides a guide for getting through to a live person on the phone quickly and with little hassle.  (See this post for more details.)

Tags: Microsoft, Zune.

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If someone says “that’s impossible”…

Five days since I posted, as I have been recovering from a cough/virus/whatever, and I was Mr. Mom all weekend long whilst my much better half spent the weekend with friends. 

I have this of interest…

… from mathoov’s Flickr stream.

Thanks to Ariel for the link.

 

Tags: Ariel Waldman, whack, quotes.

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Just sleep in: Swedish researchers find Daylight saving time, erratic sleep schedules could affect your health

Happy November.


As I tweeted this week, daylight saving time ends this weekend in much of North America.  And leave it to Dr. Nancy Snyderman to tell us that the time changes brought on by daylight saving time may not be good for your health


For devs staying up late to code, consider that you should likely sleep in if you stay up late for a night of coding.  😉


Dr. Nancy referred in her spot on the Today show to a study published on Wednesday suggests that the risk of heart attack my be linked to disturbances in sleep patterns and the time changes that come with daylight saving time.  Salynn Boyles of WebMD Health News reports in an article that daylight saving time may affect your heart, according to the research on heart attack sufferers in Sweden. 


j0438743[1] The research found that the risk of a heart attack rises in the first few days after the “Spring Forward” associated with daylight saving time, likely due to a loss of sleep.  And inversely, the risk goes down in the fall after the end of DST and people select to get an extra hour of sleep on Sunday morning.


As noted in the article, co-author of the study Dr. Rickard Ljung said that the report results “suggest that even small disturbances in sleep patterns may affect the heart.”



“We know that Monday is the most dangerous day for heart attacks,” he tells WebMD. “It has been thought that this is due to the stress associated with returning to work after the weekend, but our study suggests that disturbed sleep rhythms may be involved, and that the extra hour of sleep we get in the fall [after daylight saving time ends] may be protective.”


So next spring, when you have to set your clocks forward, choose to sleep in and then delay your start on Monday as well.  As I recall from my past international travels, it takes a day for every time zone you cross for your body to adjust to the local time. 


Whatever you do, remember that “time is a precious thing. Never waste it.


I wonder if similarly, heart attack rates remain the same in the areas not affected by these DST changes, places such as Arizona and Hawaii, or Saskatchewan and parts of northern British Columbia.  Or perhaps if they’re following the gyrations of the stock market or doing business with folks in affected time zones, they have to get up an hour earlier and face the same risk.


As always, to ensure that your computers are up to date, visit http://www.microsoft.com/time for more details.


Tags: Microsoft, health, Daylight Saving Time, Daylight Savings Time, RSS, DST, 4,880,000 (up from 4.3M a month ago); 1,940,000 (up from 900K a year ago, down 200K since last month)


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NBC Video Direct restores world order at home, saves my bacon

As I Twittered (tweeted? I’ll get this right), sometimes you forget to do something: pick up milk on the way home, feed the cat or empty the dishwasher.  On the whole, not so serious.  And with a digital vide recorder or a Media Center PC, you shouldn’t have to worry about missing an episode of your favourite show.

That is, unless you forget to program the system to record your favourite show. 

That happened to me this week, as I neglected to restart recording of The Office on NBC.

Luckily, imageNBC Video Rewind is available on the NBC 24/7 Video page, where you can view full-length episodes of NBC shows (posted the morning the day after they air), including 30 Rock, Heroes and others.  You can also watch quick recap, two-minute replays that provide a Cliff Notes video clip of the show.

As we found with Hulu.com, we were able to find episodes of The Office on the web, available for streaming for free to your computer, live over the web.  ABC and CBS also make many of their popular shows available for viewing on ABC.go.com and on CBS.com respectively, with many available in HD.

But most interesting over the compressed streaming video (fine for travel and desktop viewing) is full SD and HD video, downloaded to your PC.  Normally relegated to Bit Torrent file downloads, we’d rather have a network blessed (read "legal") way to get vide to our Media Center computer (or any PC for that matter). 

Thankfully, there’s the beta for NBC Video Direct, where full episodes are available for download. Using NBC Direct (now in beta), you can download full episodes to your Windows PCs.  We first installed the NBC Direct player (available free) and then after registering were able to download HD versions of current and past favourites (do you miss Erin Gray in Buck Rogers?).  For The Office one hour premier, it took about 10-15 minutes or so at home to get the full HD file.

Last fall, the New York Times said that the NBC Direct Beta was "not quite ready for prime-time" but a lot changes in a year.  There’s a full list of shows available, the performance was flawless and overall our experience this week has been quite positive.

So, next time you neglect to program your DVR or PC to record a show from cable, satellite or broadcast, remember that there is a fallback for many of your favourite shows. 

I'm a PC I'm a PC Life without Walls

Tags: NBC, Windows, Media Center, television, DVR.

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