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Studios leaking torrents of an upcoming sitcom: what does Anne Sweeney think about this?

I like it when a meeting ends early and up pops an IM on Office Communicator from a friend in media and entertainment (with a link no less) on something just too strange that you have to ask: “what the heck were the thinking when they did that?” 

This is just too much.

I’ve noted previously how ABC distributed free ad-supported TV episodes via the web, and now this: Lifehacker linked to Smaran’s post on Torrentfreak.com, “an anonymous executive at Warner Bros. admitted to purposefully leaking torrents of the upcoming ABC sitcom Pushing Daises to create excitement about the show.”

“In a recent interview for the Seattle Post, I speculated that it seemed likely that TV executives and writers were purposefully leaking their yet-to-air shows to BitTorrent to build up hype and an audience. It looks like I wasn’t too far off.

“An anonymous Warner Brothers Television executive has admitted he helped leak the pilot of “Pushing Daisies“, an upcoming TV show. His reason? He wanted to make sure the show “got out there,” and wanted to “help the cause.” The executive didn’t upload it himself; he got his neighbour’s kid to do it. And the kid was delighted to, because it pushed up his ratio on some private network.

“You might think, as I did, that someone made this story up. Turns out, the executive used his work e-mail ID (yep, @warnerbros.com or whatever) when he contacted Rick Ellis of AllyourTV.com. When asked about what made him leak the pilot, he replied:

“I just thought it was a good idea. Even though […] I don’t have any direct stake in the show, it’s a really great project. It’s tough to describe, though, and while it makes great sense once you’ve seen it, it’s one of those shows that will only work if people do tune in at least once.

“Which, by the way, is one of the reasons that ABC and Warners are promoting the show in all sorts of venues. The pilot has been screened at everything from auditions for ABC reality shows to Comic-Con. We all believe in the show. And if I can do something that might in some small way help…I can live with that.

“One last thing…some of this is also about building pressure with the network. I don’t think anyone here involved with “Traveler” was exactly thrilled with the treatment ABC gave the show. But it didn’t really have any champions inside either company. And I suppose all of us are hoping that this show gets the support it deserves.”

Think about this statement: “… some of this is also about building pressure with the network…

Amazing.

Is this marketing gone awry or an interesting way to get viewers to look at a new show?

And I wonder what Anne Sweeney, co-chair of Disney Media Networks, thinks about this? Sure, viral marketing is one thing, but losing the draw to your portal (not to mention the advertising dollars that support free episodes) and potentially losing the support of advertisers and local affiliates are all together bigger issues. 

Back to work.

, , torrent, , , .

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Article: PC World on Best Products for Streaming Audio and Video

In MSN Tech & Gadgets (love that subsite) there’s an informative post from by PC World columnist Lincoln Spector on the “Best Products for Streaming Audio and Video With Ease.” 



“Want to watch your movies in the bedroom or listen to your albums in the kitchen? We identify which devices do the best job of streaming PC-based video and audio all over your home.


“It’s easier than ever to liberate your collection of audio, video, and photo files from the confines of a PC–so you can enjoy it at the level of comfort and quality that your home theater setup provides. Streaming media players, also known as digital media receivers, connect to your TV and surround-sound speakers and, via an interface on your television, let you stream multimedia files from networked PCs, hard disks, and (in some cases) the Internet.”

 PC World evaluates seven current digital media adapters:


Also of interest from the article:



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Article & Video: BusinessWeek on “Customer Service Champions”

Of interest is this video clip from BusinessWeek on “Customer Service Champions” from their report earlier in the year, a ranking of the top companies that put the customer first. 


On tap in the report is a look at how the Ritz-Carlton hotel chain (number 11 on BW’s list) focuses on service values and how to engage the customer.



Video still“From hotel chains to retailers, BusinessWeek reveals the companies that do the best job of catering to you. We’ll take a closer look at a luxury hotel company that made the list and show you how it’s taking personalized service one step beyond.”


“In BusinessWeek’s first-ever ranking of the best providers of customer service, we set out to find the service champions, but also to dig into the techniques, strategies, and tools they use to make the customer king. To launch the process, we created a list based largely on brands in J.D. Power & Associates’ database. In addition, we polled 3,000 of our readers, generating a pool of names most associated with treating customers well. We then asked J.D. Power, which, like BusinessWeek, is owned by The McGraw-Hill Companies, to survey customers about the brands that were nominated by readers but not already in its database.”


In BusinessWeek’s top ten…



  1. USAA Insurance

  2. Four Seasons Hotels

  3. Cadillac

  4. Nordstrom

  5. Wegmans Food Markets

  6. Edward Jones

  7. Lexus

  8. UPS

  9. Enterprise Rent-a-Car

  10. Starbucks 

What makes a customer service chapion? BusinessWeek says that it’s a combination of great people, great products and great execution.


Of interst: Apple is #18: “Despite frustration about iPod battery replacements, Apple’s customer service phone support ranks tops among electronics providers. In particular, customers rate its automated phone system as easy to navigate and good at resolving questions.”

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Friday Humour: TechWeb’s Friday ITch


Of interest, Sian Welby on TechWeb’s “Friday ITch”… view at your own risk, with this week offering the latest in taxidermy-meets-PC-modding, email bankruptcy and a look at a super-secret enterprise security centre. 

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The “Great HD Shoot Out” review picks the Canon HV20 as top HD camcorder

Just as I was comparing specs online and the ‘feel’ of camcorders in person at the few stores that carry the latest hardware, I received a link to on to the the Great HD Shoot Out which compares some of the latest and greatest prosumer HD camcorders, including the Canon HV20, Sony HDR-HC7, Panasonic HDC-SD1 and the JVC GZ-HD7. I had already selected the DV tape-based Canon HV20 and the new hard-disc Sony HDR-HC7, but added the (more expenisive) JVC GZ-HD7 to the mix.


Going into my evaluation, I had already decided on the Canon HV20 given the very reasonable price, HDV MPEG-2 video compression and 24P mode, with comprehensive manual controls. I have heard from other owners that as the camcorder supports HD as well as lower quality SD (standard definition), it’s said that the SD quality is comparable to the Canon XL1.


And being an old audio nut, the Canon offers rich audio capabilities: choose from the mini microphone input or the hot Advanced Accessory Shoe (AAS) which I have paired with a Canon DM-50 stereo mic on my current Canon DV camcorder. This plus a headphone jack and manual audio level controls.


The reviewers selected the Canon as the preferred camcorder out of this bunch, with the Canon and Sony with comparable video quality over the JVC



“The crispness of the HV20’s image was most notable in close-up shots of our model, where we could literally count every hair on our model’s face…  The Canon also turned in a stellar low light score, thanks to a 24p mode that more than doubles the light gathering ability of its imager.  In low light, it beat out the others in the same order as above.  The 24p capability in and of itself is a great extra feature on the HV20, yet another reason to consider it.” 


There is a LANC connection on the Sony, but missing from the new Canon HV20: I use the LANC (aka Control-L) connector on my Optura, for tripod control of the zoom. But this is a small price to pay and a gap that the HV20’s wireless remote would likely fill.


I may have to bend the budget and go for the Canon — especially tempting as it’s on sale this weekend — and put my old tried and true Canon Optura100mc camcorder up on eBay. I agree with the review of the Optura 100MC: it’s “a great camcorder… [and]  produces a great picture and gives you tons of manual control. It’s a great deal and a good camcorder for anyone who would like to learn how to maximize the performance of their camcorder and get the best results.”


For more info on the Canon HV20, visit Canon’s consumer page on the camcorder.