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Advisory for ZoneAlarm customers with Microsoft Update KB951748 (MS08-037)

After the release of MS08-037, Microsoft became aware of reports of ZoneAlarm customers experiencing issues after applying the security updates. According to Christopher on the post on the MSRC blog

"We started investigating these reports as soon as we heard about them and have been working to research this issue. We’re still working on this issue but we do have some information from our investigation so far, which we’ve put into the bulletin.

"Specifically, we’ve identified that customers who are running either ZoneAlarm or Check Point Endpoint Security (previously named Check Point Integrity) who apply MS08-037 may lose network connectivity after applying these updates. Our investigation so far has shown that no other customers are affected by this issue.

"We’re still investigating this issue but we encourage customers who are using ZoneAlarm to review the appropriate ZoneAlarm Web site and Check Point Endpoint customers to review the appropriate Check Point Web site for the latest guidance or software updates and factor this information into your risk assessment, testing, and deployment planning."

See also CheckPoint’s ZoneAlarm’s tech note and press release, as KB951748 impacts ZoneAlarm users on Windows XP/2000…

Platforms Affected: ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm AntiVirus, ZoneAlarm Anti-Spyware, and ZoneAlarm Security Suite

Download and install the latest versions which solve the loss of internet access problem here (English only):

  • ZoneAlarm Internet Security Suite
  • ZoneAlarm Pro
  • ZoneAlarm Antivirus
  • ZoneAlarm Anti-Spyware
  • ZoneAlarm Basic Firewall
  • See more news on the issue here.

    Tags: Microsoft, security, ZoneAlarm, MS08-037.

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    New Xbox 360 license transfer tool now available

    I have seen a couple of customer instances (including one at home 😉 where I wanted to move downloaded games and other content from an old Xbox 360 to a new system (as we did when we moved to an . Well, now there’s a way to do it.

    Click here for more on Xbox 360 License Migration.

    As the site notes, “With the license transfer tool, you can transfer the licenses of all your previously downloaded content from your old console to the new one.”

    Major Nelson's How-To

    Major Nelson has a How-To that walks you through the steps of transferring content licenses.

    Also, as noted on the site, “if you received your new Xbox 360 as the result of a refurbishment or repair, the licenses have already been transferred as part of the repair process, and you do not need to use the license transfer tool, but you may need to download the content again. Check the repair and refurbishment instructions page for more information.”

    Also of interest, the Joystiq interview with Xbox Live GM Marc Whitten (thanks, Engadget).

    Tags: Microsoft, Xbox 360, utilities

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    Bill Veghte posts “An Update on the Windows Roadmap”

    Today, Bill Veghte (SVP in the Online Services and Windows BG) posts a letter discussing Windows XP, more info on Windows Vista, and the future leading to Windows 7.

    imageUpon visiting the Windows page on Microsoft.com this afternoon, I was prompted to open the following letter from Bill Veghte, Senior Vice President of the Online Services & Windows Business Group.  

    Bill’s letter provides more information on the continued support and availability of Windows XP, with more facts on Windows Vista, and the future leading to Windows 7. Given the number of questions I get on both topics, I thought it would be good to post a couple of excerpts here and a few thoughts as well.  Bill says…

    “Your experience and satisfaction are Microsoft’s top priorities. I wanted to take this opportunity to share some thoughts about Windows and to answer some questions you may have about Windows XP and Windows Vista.

    “There are three things I want to give you an update on:

    1. Our plans for Windows XP

    2. Our progress with Windows Vista

    3. Our view on Windows 7″

    In talking about the future of Windows XP, Bill covers what exactly the “end of sales” date (June 30, 2008) for Windows XP means, calling out that (as I mentioned here previously  on the facts about the future of Windows XP)…

    • Yes, Windows XP will continue to be supported, given we recently released Service Pack 3, and “we will continue to provide security updates and other critical updates for Windows XP until April, 2014.”
    • And yes, customers will be able to buy PCs with Windows XP after June 30. “We will stop selling Windows XP as a retail packaged product and stop licensing it directly to major PC manufacturers. But customers who still need Windows XP will be able to get it [via]…
      • “Downgrade rights” from Windows Vista Business or Windows Vista Ultimate to Windows XP Professional. 
      • a new, low-end personal computer available with Windows XP, [and via] System Builders [and] major OEMs have the option to “continue to purchase Windows XP through Authorized Distributors through January 31, 2009.”

    But chance are that you already knew that. 😉

    What you may not have know of some of the details behind the progress with Windows Vista.

    On security improvements…

    “During 2007, Windows Vista had half the number of critical vulnerabilities as Windows XP Service Pack 2 did during the same time period. PCs running Windows Vista were 60 percent less likely to be infected by malware than those running Windows XP Service Pack 2. The phishing filter in Internet Explorer 7—which is included with Windows Vista—stops about 1 million phishing attempts every week.”

    On Compatibility

    “Today Windows Vista supports about 77,000 components and devices, which is more than twice as many as we supported at launch… [and] 98 of the top 100 applications for Windows sold at retail in US in the last year…

    “But what about gaming?”

    Yes, what about gaming?

    “We are happy to report we now have Application Compatibility Updates for more than 125 popular PC games to enable them to work on Windows Vista. These updates are installed automatically using Windows Update.”

    My kids can attest to this: their four-year old PC running Windows Vista Home Premium runs just about every game they have… including (as of Christmas 2007) Toontown. (If you want to see what runs and what has issues, run the Windows Vista Upgrade Advisor.) 

    And of course: improvements with Service Pack 1

    “For example, Windows Vista SP1 copies files up to 50 percent more quickly, improves the time it takes to decompress contents of a large folder by as much as 71 percent, and provides diagnostic system enhancements that make Windows Vista easier for IT organizations to support.”

    As I noted on my post Windows Vista RC1 brings improved performance…, the release candidate (RC) of SP1 performed quite well on old notebook PCs, with far less time to recover from Hibernate (20 seconds), and less than five seconds from Sleep.  Since moving all machines to Vista SP1, we’ve seen improvements on a couple of areas, particularly when I removed some of the additional software pre installed by the OEM — that alone reduced my start up time dramatically on my main home PC. 

    I found that a clean install on the kids’ playroom PC cut boot time to what appears to be half of what it was on XP.  (Kids are an impatient bunch, and some of the harshest critics you’ll encounter when it comes to computer performance issues.)  This level of improvement is noted in Bill’s letter as well, calling out that “One major OEM we worked with reduced system boot times by almost half, and system resume time from 15 seconds to 2 seconds.”

    You can view the letter in the entirety at http://www.microsoft.com/windows/letter.html for more details.

    For more information about Windows Vista, please visit this page on Windows Vista.  And for more on Windows XP availability and support, please visit this page on the future of Windows XP.

    Tags: Windows, Windows 7, Microsoft, Windows Vista, Bill Veghte.

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    MSN Music continues to support authorization, new license keys through end of 2011

    image As I break for lunch, this MSN Music note (pardon the pun) on Microsoft will continue to support MSN Music DRM: this from letters to MSN Music customers…

    On April 22, Microsoft notified you that as of August 31st, 2008, we would be changing the level of support for music purchased from MSN Music, and while your existing purchased music would continue to play, you would no longer be able to authorize new PCs and devices to play that music.

    After careful consideration, Microsoft has decided to continue to support the authorization of new computers and devices and delivery of new license keys for MSN Music customers through at least the end of 2011, after which we will evaluate how much this functionality is still being used and what steps should be taken next to support our customers. This means you will continue to be able to listen to your purchased music and transfer your music to new PCs and devices beyond the previously announced August 31, 2008 date.

    Microsoft continues to recommend that you back up your music on CD or hard drive along with other important data.

    As noted on arstechnica, this change comes a couple of months after MSN first announced that MSN Music customers would have until the end of August, the scheduled time when the MSN Music authorization servers would shut down… 

    “This, of course, was bad news to MSN Music customers who bought music from the service before the company launched the Zune Marketplace and decided to ditch the old store. It furthermore served as a painful reminder of how drastically DRM ultimately limits your rights to use content you have lawfully acquired. Companies that control various DRM schemes, as well as the content providers themselves, can yank your ability to play the content which you lawfully purchased (and now, videos) at any moment—no matter what your expectation was when you bought it.”

    IMO, it’s good to see that the MSN Music team listened to customer feedback.  It’s unfortunate that the extended period benefiting MSN Music customers “through at least the end of 2011” didn’t happen from the beginning. Originally an avid supporter of Rhapsody and now Zune’s subscription service, I acknowledge that there can be issues with DRM.  But I’ve found that any limitation is far outweighed by the benefit of an all-you-can-eat music subscription: as I noted a couple of years ago, the subscription model vs. digital purchases has changed how I buy music: I find that I purchase more CDs from a more diverse set of artists than I have in prior years…

    “The new subscription packages let me legally “try before I buy” and I am buying CDs from artists I would have not easily heard previously.”

    And the quality of subscription music is more than OK for casual listening… I take it with me on my Zune and my tried and true Sandisk Sansa m240 for walks and workouts.  For critical listening over the stereo system, subscription music is fine for parties and background music at home… but I’m still inclined to buy the CD for more critical listening.

    Tags: Microsoft, Zune, Sandisk, digital music, MSN Music.

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    HP MediaSmart Connect now available for HDTV

    Darren Murph over at Engadget reports that the HP MediaSmart Connect is finally available for pre-order, an Extender for Windows Media Center system, for your HDTV.

    “The unit plays nice with other UPnP- and DLNA-compliant devices and includes 802.11a/b/g/n WiFi, an Ethernet port, HDMI / component jacks and support for MPEG2/4, DivX, XviD, WMV, MP3, WMA, AAC, JPEG and BMP files (among others). Prospective buyers can get their order in today for $349.”

          

    You could also stream content from your MCE to AN Xbox 360, but you don’t get the nifty HP Pocket Media Drive interface.

    Tags: Microsoft, HP, hardware.