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Netbooks, Live Cashback and rebates: helping the economy one gadget at a time

I have entered the small notebook PC club, ‘though I’m reminded of the infamous quotes by Groucho Marx on club membership.


As I Tweeted, I use a number of different technologies at home and at the office: various types of computers, devices and gadgets. Over the holiday weekend I did some research and decided that the next addition to our computer archive at home should be a small notebook PC, ever since Steven and Jon started talking more and more about them (such as here on arstechnica, along with Win7 references). 


There’s been a bunch written about netbooks and Windows 7, and I thought that finding a small notebook PC today with Windows Vista would likely allow me to migrate to Windows 7 when it’s released.  Given the messaging at WinHEC, where it was noted that “a lite version of Windows 7 will run on 1GB of memory and 16GB of (solid-state drive) storage.” 


Now throw in the momentum around Black Friday shopping and the need to have a small, portable computer at home to handle those nagging chores around the house when you’re not in a home office and a seed was planted.  (Really, I was sold whilst lugging my PC on the plane again: you’d certainly rather take something small and lite on a family trip or when running the kids out and about to their various kid events, but would rather not take your desktop replacement notebook computer.


Answer: a new, small notebook PCs.


So, I began my research which was quickly summarized in a post today from Rob Pegoraro, the Washington Post’s tech guru in his article “Tiny PCs, Full-Size Problems.”


That title didn’t sound promising.


Pegoraro provides some advice for considering an ultralight laptop.



“If you’re buying a netbook as your sole computer, knowing that you’ll only use it on the Web, Acer offers the best bet for now. If, however, you’re buying it as a third or fourth computer and are willing to tweak it to fit your own needs, look at the MSI.



“But it might be better to wait. If these manufacturers have the good sense to steal each other’s best ideas, we should see significantly better choices before long.”


But who wants to wait?  The economy is in trouble, people aren’t spending and inventory is sitting on store shelves.  And with the sales, rebates and promotions (particularly the Live Cashback deals that kicked off last week aside from the press reports), it should be a good time to buy a new computer, particularly with Windows Vista SP1 pre-installed.  (Note: I can attest to the success of Live Cashback, ‘though I did run into one problem which the Live Customer Service team handled quickly via email to my non-Microsoft account… more on that later. Although at a peak of 30% cashback on eBay, it’s now down to 15%.)


I had somewhat decided on the HP 2133 Mini PC, thanks in part to the recommendations of friends and the helpful information of the hp2133guide.com community.


imageThen came the message from my friend, Joel, alerting me to an amazing deal on Tiger Direct that has the HP 2133 with 1.6GHz proc, 2GB of memory and 120GB HDD with Windows Vista Business for $399 after HP rebate (that should be enough of a guarantee that the rebate will be fulfilled)Tiger Direct deal


Then take off another $50 to end up at roughly $350, after a 10% Live Cashback discount I found through Live Search.


Clicking thru the offer takes you to the Tiger Direct site (which shares inventory and systems with the revamped CompUSA as noted here).


After my purchase, I checked my email associated with my Cashback account: I found that I’ll get my cashback in 60 days.  Which comes from Microsoft, so I expect that I’ll get that, too.


More on why I decided on the HP 2133 tomorrow, and a report when it arrives, ETA sometime next week.


Tags: Microsoft, netbook, HP


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+1: Hugh MacLeod is a Comic Genius

On my way to a meeting, but first: this top of the hat to Steve Clayton.

As Steve posted and Tweeted today (you can see that for yourself here), Hugh MacLeod is a Comic Genius. (More on his work briefly in a pastpost and on his blog/ site at http://www.gapingvoid.com/.)

I have to agree.

"I was reminded last night how much I miss having Hugh around…so I went and checked out his archive of comics and an hour later was still there. Above is a small collection of some of my favourites…including my absolute favourite (discounting Blue Monster and Cloud)."

My personal favourite:

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And this from his new series:

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+1 for a Hugh book.

Tags: Microsoft, Zune.

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My life as a customer: this time, I’m repairing a Microsoft Zune

When we discuss customer and partner satisfaction at the office, I often tell people to remember one thing: never forget what it is like to be a customer.

Well, this week (as I posted previously when I’m returned an Xbox 360 for repair, on a Friday the 13th no less) I am just another Zune customer calling for service.  So again, I thought it would be helpful to share my experience on how to handle the situations should it happen to you.

My son’s small flash Zune developed some problems with the audio/video jack, so we decided to contact Zune for warranty service (he has an 8GB Zune that he purchased last year). After initially visiting http://www.zune.net/support and registering the device online, I called the automated phone support line for technical issues at 1-877-GET-ZUNE (1-877-438-9863). (TTY (hearing impaired): 1-800-801-1189.)

After noting that I was having a mechanical issue, I was able to Osubmit a request for a repair online.  That was Monday.

So, we await the arrival of the RMA envelope/package by which we will whisk away our Zune to be repaired.  Watch this space for updates.

In a past post on how to reach the Xbox service centre, I included a link to a helpful reference page for contacting live people via phone via the IVR Cheat Sheet for Businesses – it provides a guide for getting through to a live person on the phone quickly and with little hassle.  (See this post for more details.)

Tags: Microsoft, Zune.

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Yahoo! in the news again, the best Mexican in the Silicon Valley and more of what I’ve read

Posted by Benjamin J. Romano posted this weekend of the Sunday Times report that has "Microsoft discussing deal to buy Yahoo search for way too much."  The story doesn’t quote a source. 

OK.

"Sunday Times report has Microsoft discussing deal to buy Yahoo search for way too much A report in The Sunday Times (of London) late today outlines a complex potential deal between Microsoft, a pair of digital media heavyweights and Yahoo, but several elements in the story don’t add up and already one of the principals has denied knowledge of such a deal. "

SOFTWARE giant Microsoft is in talks to acquire Yahoo’s online search business for $20 billion (13 billion pounds)," reads the opening paragraph of the story, dated Sunday."

Before we go much further: Why would Microsoft do a $20 billion deal for Yahoo’s online search business — certainly something that Microsoft has coveted — when all of Yahoo is worth only $15.96 billion.

Romano continues that the story in the venerable Times "is written in that awkward passive voice ("it is thought") that screams thinly sourced, goes on to describe a complex transaction that would install former AOL Chairman and CEO Jonathan Miller and former Fox Interactive Media President Ross Levinsohn as leaders of a new management team — presumably of Yahoo, though the story doesn’t say so explicitly."

However, VentureBeat is reporting that Levinsohn is not aware of any such deal: "We’ve reached out to Levinsohn who says of the Times Online report: ‘No truth to it. News to us.’ "

The Times story continues: "Senior directors at Microsoft and Yahoo are understood to have agreed the broad terms of a deal, but there is no guarantee that it will succeed."

For the more thrifty among us not looking to spend 20B, the Times offers and article on how to Spend less, be cool (Seattle Times Newspaper) by Charles Bermant, November 29, 2008. "The lean economy’s collision with the holiday season makes these already frightening conditions even scarier, leading us into an era of diminished expectations where we must get used to the idea of giving (and getting) less."

Back on Earth, we’re dealing with a long weekend of homework (which luckily was done early in the sojourn).  But timely that I read of these 10 homework tips for parents (via The Detroit News) by Susan R. Pollack.

"Easy ways parents can help their children with homework by being role models and mentors. "Despite their best intentions, parents might over-schedule family activities and under schedule for homework."

More stories of interest this long weekend:

Microsoft and others in public forum on digital health records (The Seattle Times) from November 28, 2008 2:59 PM, in Brier Dudley’s blog: "Interested in electronic health records? "Several big players will participate in a public forum Monday in Seattle, discussing electronic health records and the role they may play in healthcare reform. "Hosted by consulting firm Milliman, the event will include representatives from Microsoft, Group Health, Veterans Affairs and the centers for Medicare & Medicaid Services. King County Executive Ron Sims and state Insurance Commissioner Mike Kreidler are also scheduled to participate."

Canada’s oil-sands boom creates vast riches and a dirty footprint | Seattle Times Newspaper, from November 30, 2008, by Ángel González, Seattle Times business reporter. "The huge oil reserves of Canada, where the stuff can literally be dug out of the ground, provide the U.S. with a nearby alternative to importing crude from distant, unstable countries. But Alberta oil-sands production has one major shortcoming: It results in far more greenhouse gases than traditional drilling."

Supreme Court’s oldest justice not ready to hang up his robes | Seattle Times Newspaper by MARK SHERMAN, The Associated Press, November 30, 2008 at 12:00 AM. "John Paul Stevens, 88, is the U.S. Supreme Court’s oldest and longest-serving justice. He’s still as sharp as ever, according to court watchers, who see no signs of Stevens stepping down soon."

Circling Iceland for clues to our earthshaking geography (Seattle Times Newspaper Travel)  Circling Iceland for clues to our earthshaking geography My goal was to pinpoint the spot where the Pacific Northwest’s earthquakes and volcanoes come from. Yes, I knew about the Juan de Fuca plate… Originally published Sunday, November 30, 2008 By Michael Upchurch, Special to The Seattle Times; Michael Upchurch is a Seattle Times book critic

For those of you saving every last newspaper and item from the past (count me out soon enough as I clean up and purge this week) the Seattle Times covers a local newspaper collector who "stacks up all the print that can fit" and owns thousands of old newspapers, dating to 1970. By Erik Lacitis, Seattle Times staff reporter, Nov 30, 2008.

Melinda and Bill Gates: saving lives – Times Online — November 29, 2008 Melinda and Bill Gates: saving lives Melinda Gates is no ordinary rich man’s wife. With husband Bill, she has used her business acumen to save millions of lives. Janice Turner meets her to discuss philanthropy, wealth, parenthood – and why Bill sometimes cries

And as I tweeted on Twitter, I was fortunate enough to dine with some of our friends in SiValley this weekend (sorry I missed the reunion with many of my friends from 3DO) at La Fiesta Restaurant, ordering the chicken molé.  La Fiesta is one of the best Mexican restaurants in SiValley if I do say so myself. (La Fiesta Restaurant 240 Villa St, Mountain View (650) 968-1364)  Grandma’s Special Enchiladas are the house specialty, and they have great margaritas.

Tags: articles, what I read, Microsoft, blogs.

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Joe Wilcox’s post: Microsoft, Give Thanks

Of interest post-Thanksgiving, here’s more for you to digest on Microsoft… courtesy of Joe Wilcox in his post Microsoft, Give Thanks!

"It’s another Thanksgiving and 10 new reasons why Microsoft should be grateful. Like the past two years (here and here), I have complied Microsoft’s what-to-be-thankful-for list."

I’m thankful for the 64-bit version of the Zune software. My personal favourite from Joe’s list:

4. Windows 7 team. Microsoft’s troupe responsible for Windows 7 has done remarkable work. Sure, much more is needed, but the progress is astounding considering the starting place: Windows Vista. PDC demos rocked, and the Engineering Windows 7 Weblog is setting new standards for Microsoft transparency. Somebody hit the reboot button on Vista and it came back Seven. Blogger, customer, enthusiast, journalist and partner responses are, so far (knock on wood), much better for Seven the pre-beta than Windows Vista with Service Pack 1.

Tags: articles, what I read, Microsoft, blogs.

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