Now this is great for people who might miss there favorite shows: ABC will offer free hit shows on the web.
Starting next month, ABC will offer some of their top shows — including Desperate Housewives, Lost, Commander in Chief and the entire season of Alias — on its web site. Some of the offerings on the ABC Web site will be available through June.
Tags: ABC, customer service, customers, web video, video, TV.
Over the last few days, I’ve answered these two questions multiple times:
Where do I go to get more info on Windows XP Service Pack 2?
Where can I find the latest update to Office 2003 ? (BTW, that would be Service Pack 2, aka SP2.)
If you’re looking for help on one of Microsoft’s many products that you purchased for your PC, start your search at http://support.microsoft.com/, your first stop on getting the help you need with your Microsoft products.
For example, if you have a question about your computer with Microsoft Windows XP Home Edition installed that you purchased through a retailer or directly from a computer manufacturer (OEM) in the US, you should first contact the computer manufacturer. In my personal experiences, the on-line prodcts support sites at Dell, HP and Gateway have been very helpful when diagnosiing issues I’ve had with computers at home. And Microsoft provides two support requests submitted online (by email or IM chat) or by phone at no charge (see the support page for detail).
Microsoft offers no-charge virus and security-related support online for home users, dedicated to help you obtain support for security-related issues such as viruses and security updates. Call 1-866-PCSAFETY (1-866-727-2338) for virus and other security-related support. It is available 24 hours a day for the U.S. and Canada. For phone numbers outside of the U.S. and Canada, just select your region.
More info…
Tags: Microsoft, support, customer support.
Also available via http://bit.ly/12ejvF
MSNBC has a series on “The Digital Life” (note: it does not feature any hotel heiress TV icons), a look at new technology for the home, from your garage to the kitchen and the backyard.
This week the installment is on the digital bath, and although it doesn’t offer any helpful information or recommendations on how to wire your room with sound coming from a streaming media player in the living room, it does offer a look at how you might get a snide comment or two from small appliances:
“Connected via the Internet, the [health monitor] devices have small LCD screens that ask questions — “How are you feeling today?” — and then prompt the patient through whatever testing procedure is appropriate, such as taking blood sugar or testing lung function. The device asks more questions about how the patient is feeling and then sends on the results of the “visit” to the doctor for follow up.”
Oh, well.
EWeek has an interesting article on the Secret Service’s Operation Rolling Stone, the fed’s latest effort to fight cyber-crimes.
One of the things that the article highlights is that it’s not just high-tech investigative techniques that crack the case: often, it’s the crook’s own stupidity that helps the investigators.
For instance, the feds convinced one suspect to be paid by Western Union rather than PayPal, tagging them for wire fraud. And another suspect provided his real name for payment.
“… another defendant who went through great pains to keep his credit card creation company efforts secret, but proceeded to buy much of his equipment publicly on eBay—using the same name he used for deceptions. Correction: He changed one letter. (Second note to cyber-bandits in training: This is not a job for the lazy.)”
Click here to read more about Operation Rolling Stone.