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Your questions: “What’s the corporate culture like at Microsoft?”

Stephen asks a few questions (including what I do at Microsoft)…



“What are your personal opinions on the corporate culture at Microsoft? What about the work environment: are you pleased with and what do you think could be improved? I read in an interview with fellow Microsoft employee, Chris Pratley, that the attitude at work is very results-oriented. Is there validity to this claim?”


(BTW, a disclaimer: I enjoy Chris Pratley’s blog.)


There’s a lot to be said about the corporate culture at Microsoft. IMO, the culture is in transition, noting that with more than 70,000 employees you’re going to have some bureaucracy: a challenge is to keep the culture from becoming too bureaucratic. So far, I have seen a good balance as the management at our company makes a concerted effort to help people focus on their jobs without their enthusiasm and energy being curbed by a thousand and one processes and reports. Not to say there aren’t improvements to be made. πŸ˜‰


What I like: the diverse culture offers a great mix of ideas, perspectives and people. Yes, like all large companies we have levels of management hierarchy and organization, but senior management is accessible and solicits feedback and opinion: one such example is how Lisa Brummel listens to employees and takes in feedback on everything from employee compensation and reviews to towels in the locker rooms. 


I agree that the attitude at work is very results-oriented. Through our annual Commitment-setting process, we set annual goals that are tracked and measures; we’re in the first year of using the new on-line Commitment tool (which is certainly 1.0, but a step in the right direction) that allows employees to publish their goals for the year and track progress against the goals. That makes each individual and group’s work and targets more transparent. And certainly there is a competitive undercurrent, a result of having many Type A personalities at the company. πŸ˜‰


Many employees are vocal and have been instrumental in moving the company culture forward: it’s not something you can implement as a policy and expect it to take hold. IMHO, employees at every level can have a direct hand in changing and shaping our corporate culture.

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Dell’s EC280 is an answer to the Apple Mac mini… but only if you live in China


MSN reported last month (as did BusinessWeek and others) that the new Dell EC280 was unveiled in China, with prices ranging from about $335 to $515. It’s a shame that the system will only be sold in China: some of the very things that Dell said would appeal to Chinese would be interesting here: low price, lower power consumption and compact size.



“It’s actually one-eighth the size of an ordinary desktop and comparable to Apple’s (APPL) Mac Mini. It uses an Intel (INTC) Celeron processor, commonly found in laptops, rather than a Pentium. And the PC consumes far less powerβ€”65 watts compared to an ordinary PC’s 250 watts. Because it uses less power, it only needs one fan, which makes it much quieter.”


DellLet’s see… small, compact, quiet and inexpensive. Not a bad combination.


Dell’s Dimension C521 is roughly 15″ square (that’s it on the right, next to the larger Dimension E521), a little more than twice the size of the Apple Mac mini, but it offers more expansion possibilities than the mini (with one PCI, one PCIe and a PCIe x16 graphics slot).


And at about half the price of a mini, the Dimension C521 might be a good small-format choice.


View HP Pavilion Slimline s3000y series detailsAdditional info, 042207: I found a reference to HP’s Pavilion Slimline s3000y series (that’s a mouthful) in my email box, a third of the size of other Pavillion PCs with a gloss finish and the latest Intel dual-core procs. (The AMD models are noted with an ‘e’ suffix in place of the ‘y.’)Worth noting as it appears to be about 10″ square, but I could not find the dimensions on the HP product website. Still, IMHO, it’s easier to ask for a mini than it is to remember Pavilion Slimline s3000y…

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Have it your way: Dell makes Windows Vista and Windows XP available

It has been a busy week, and between catching up at work and a backlog of email, sick kids and just about everything else that eats up one’s time.


This from the “listen and respond to your customer” file: Jessica Mintz of the Associated Press reports that Dell announced that they will let buyers choose between Microsoft’s older OS and Vista. Dell maintains a good subsite on Windows Vista, off of their main website, that covers the four Vista options to choose from, “depending on your system configurations and what you would like to do with your PC.” (Dell also offers their own assessment page, to see if yoru current PC is ready for Vista, available here). The Seattle Times discusses this in their techtracks blog and notes that “Microsoft can’t be thrilled.”   


Why is this so surprising?


I know of a few families not ready to make the move to Windows Vista, given that the majjority of machines in their home and at the office are running Windows XP SP2. IMHO, the ability to purchase a new machine with the latest technology and the OS that they are most familiar may be a good option for some families: it allows them to support one OS and ease into Vista. In our own home, we haven’t found the need to upgrade our machines as Windows XP generally meets the needs and the bulk of what our family does at home: Internet access, educational software, word processing, spreadsheets and (of course) games. (Lately, there has been more video viewing and Zune subscription content management.)


On the flip side, we are a mixed OS household environment with Windows XP SP2 and Windows Vista (as well as a lone legacy Apple Macintosh laptop and an old desktop Macintosh, which now sit in our storage closet), and we’re doing fairly well. I also bring home and roam on our network at home with my work Vista-powered Tablet PC, and haven’t had any isses: I’m able to share files, network printers and connection to the Internet.


In fact, I’m considering the move on our remaining Windows XP machines to Vista… but only as I have time to make the migration, and upgrade RAM; although 1GB is installed on these machines now, I’d upgrade both machines to 2GB. Upgrading machines will also mean upgrading hardware (where possible), such as video cards; laptops will be constrained to the on-board video card memory we have today (32MB Radeon cards) — fine for most general applications. This will take time and effort that I’m just not ready to invest, at leasts not until my next vacation πŸ˜‰ nor is it clear what the benefit would be for the machines, which are predominantly used by our kids today.


But all said, my soon to be 9-year-old announced that “Vista is cool” and he wants it on his machine. As Jim noted in a previous post, the security features in Windows Vista can be locked down through the new parental controls…



“In fact, parental controls in Windows Vista requires that the user you apply controls to is not running as an administrator. Email, phishing, and other social engineering attacks are definitely among the most prevalent attacks that home users experience today, and his machine has been locked down in these regards.”


That alone may be worth the investment in Vista… that and a new GB of memory.


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Returning from SoCal, back in sunny Seattle

Seattle (or Redmond) has nothing like SeaWorld or Legoland, from the perspective of a six year old or his parents. (The Redmond corn maze does not count as a theme park.) San Diego made for a nice Spring Break for the family, but we returned to nice sunny spring weather in Seattle this weekend.


Where else can you get splashed by an orca, pet a dolphin and feed a bat ray? We had a Six Flags water park where you could go for a splash in a wave pool just south of Seattle, but it was sold and won’t reopen ’til this summer. 


What does this have to do with anything? Not bloody much. πŸ˜‰


It was nice to have a few days off.

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Thoughts on the new Apple TV (seeing it live with iTunes) and Xbox 360

Peter Svensson is a technology writer for the Associated Press, and the Seattle Times picked up his article his article comparing the new Apple TV peripheral with the Xbox 360:



“Apple Inc. has graced the public with another smooth, white, exquisitely designed gadget, this time aiming at making it easier to play iTunes movies and songs on the living-room TV set.


“Too bad, then, that where looks really matter – in the quality of the video on the TV screen – the $299 Apple TV comes up very short. It’s as if Apple had launched an iPod that sounded like a cassette player.


“After having my eyes gently caressed by the Apple TV’s menus, the Xbox interface is like a slap in the face. It’s garish and confusing, and you have to press more buttons to get where you want to go.


“But the Xbox does your HDTV justice. Microsoft’s Xbox Live marketplace has some movies in HD, and these look absolutely stunning – better than most broadcast HD, and almost indistinguishable from HD DVD or Blu-ray discs, which provide the best video quality available to consumers right now.”


Balance this with a couple of excerpts from Walt Mossberg and Katherine Boehret’s review “From PC to TV — via Apple” in the WSJ.



“We’ve been testing Apple TV for the past 10 days or so, and our verdict is that it’s a beautifully designed, easy-to-use product that should be very attractive to people with widescreen TV sets and lots of music, videos, and photos stored on computers. It has some notable limitations, but we really liked it. It is classic Apple: simple and elegant.


“In our tests, Apple TV performed perfectly in Walt’s house over a standard Wi-Fi wireless network with a Pioneer plasma TV and six different computers — three Windows machines from Hewlett-Packard and Dell, and three Apple Macs. Setup was a breeze, the user interface was clean and handsome, and video and audio quality were quite good for anyone but picky audiophiles and videophiles. We never suffered any stuttering, buffering or hesitation while playing audio and video from distant computers.


“There are some drawbacks to Apple TV. It won’t work with most older TV sets, the square kind that aren’t capable of handling widescreen programming. … Also, the tiny, simple Apple remote control can’t control the volume on either Apple TV or your TV set or audio receiver, so you have to keep reaching for the TV or audio receiver remote. And you can’t plug in an extra hard disk to add storage capacity, even though there’s a USB port on the back and the built-in 40-gigabyte drive is too small to hold many TV shows or movies.


“But, all in all, Apple TV is a very well-designed product that easily brings the computer and the TV together.”


As you may know from past blogs entries, we use a Windows Media Center at home. So, I decided to go and have a look for myself at the local Apple Store.


When I asked the smartly dressed staff at the Store about the quality of the AppleTV, he rattled off the basic information and specs I’d read online. I don’t have that much premium iTunes content (nor do I actively use it to manage my music and vide library, as I use a Windows Media Center with Media Center Extenders), so I was less interested in watching movie trailers from Apple.com on my TV.


My interest was managing broadcast TV content that comes in to our Media Center today, and how one would get live TV into a Mac for use with the Apple TV. The employee had an answer, suggested adding the SRP$230 Plextor ConvertX PVR. (It also comes in a a Mac flavour, which includes Elgato EyeTV software to pause and record live video on to your Mac.)


And further, he suggested that I could share that content and view it over my network with my AppleTV and then offered without prompting that “it was more economical than looking at a Media Centre PC or a TiVo.”


Hmmm… not sure about his math: that’s a $530 premium over the cost of a new Apple Macintosh.


What I did notice was the quality on the large HD screen in the store. The trailer content was very rich, but there was not an option to view the regular fare fro iTunes. You’d think that they would have a stable of programmes to view and demo. As echoed in the AP review above, CNET notes in their review of the Apple TV, the “current crop of iTunes movies and TV shows look much worse on a big-screen TV.”



“Unfortunately, the excellent streaming performance is offset by a drawback that’s more the fault of iTunes than Apple TV: generally disappointing video quality. Movies and TV shows in iTunes are currently available in what Apple calls “near-DVD quality”–a maximum of 640×480. Perhaps “bad analog cable quality” would be more descriptive–all of the videos were quite soft, lacking the sort of fine detail we’ve come to expect from well-mastered DVDs.


“To be clear, none of the video quality problems are necessarily the fault of the Apple TV. It’s the movies and TV shows that you’re buying at the iTunes Store that are falling down. Even with the higher resolution (they were formerly optimized for 320×240), iTunes videos are still optimized for the small screen and the storage capacity of the iPod. And they look fine on that 3.5-inch screen, or even a 15-inch laptop screen. But these same videos just can’t scale up to a 50-inch plasma without suffering. Ideally, Apple will someday begin selling files that are optimized for true DVD resolution (720×480) or even true HD resolution (1280×720), and do so with considerably less compression.”


That’s a challenge for DVR recorded TV: most of the content and recorders is in standard definition – there are HD offerings, but we’re still an SD DVR household like the majority of television viewers with a DVR. But there is an expectation when something is DVD-quality, or HD format from the get go: you expect to be able to maximize your investment in a larger TV screen, especially if you purchased into an HD-compatible system.


From what I have seen, here’s what I like, from start to finish: the packaging, documentation, design, set-up (but c’mon, include the basic cables here) and stylish user interface. Overall, this is a user out of box experience (OOBE) that I now anticipate from Apple… and further what I expect from our own Zune team.


Perhaps the Zune team will have some influence on our (with all due respect) Media Center team, and the willingness to further enhance the customer experience with our Media Center Extender, which other manufacturers implement… that doesn’t make for a Zune-like experience (I almost typed Zen-like).


If you’e an iTunes user, the AppleTV appears to be a good match especially if you want to extend iTunes into the living room. As we have a Media Center PC which records and stores our TV and media content, Media Center Extenders (both dedicated, but frankly we use the Xbox 360 more) make more sense.


Xbox Live is good addition to offering movies and TV shows in both SD and HD TV. Perhaps we’ll see more emphasis on similarly priced (or even lower-cost) Media Center Extenders that extend the experience and take advantage not only of the recorded Media Center content, but the Xbox Live Marketplace for movies and tv delivered to the Media Center PC.  And the larger 120GB hard disc offering coming soon for the Xbox 360 (see here for more details) will provide a better basis for archiving and downloading content, especially HD content.


Read the arstechnica review of the Apple TV here


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