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Microsoft Bing and Xbox.com Support World IPv6 Day

June 8 is just around the corner, and along with other members of the Internet Society (ISOC), Microsoft will participate in World IPv6 Day. (For more information on IPv6, you can Bing it: http://www.bing.com/search?q=ipv6)

On this one-day test, we will provide support for IPv6 on Bing.com and Xbox.com as part of a broad industry effort to validate the readiness of this new foundation of the Internet. Consumers with IPv6 Internet capabilities – with both a device that supports IPv6 (like a Windows 7 PC) and support from your Internet provider – will automatically utilize IPv6 when connected to participating website. While the protocols are different, the browsing experiences of IPv4 and IPv6 are identical. In fact, most users of these services won’t even notice that this test is happening. Users with only IPv4 connectivity will continue to connect via IPv4.

The Internet is gradually shifting to IPv6, representing a foundational shift in every Internet experience. At Microsoft, we have been working towards the promise of a smooth and prudent transition, and teams across the company have been readying our products and services to support IPv6. Many of our products, like Microsoft Windows, have had robust IPv6 support for years. Microsoft takes this transition very seriously, and this test is one of many investments to ensure there is no interruption of service for our users as IPv6 is widely deployed.

As noted, most people will be fine on World IPv6 Day.  As noted on the Windows IPv6 blog, some users with a misconfigured Internet connection may lose network connectivity when accessing web sites that support dual IPv4 and IPv6 connectivity. Knowledge Base article 2533454 repairs configurations where you have may appear to have IPv6 connectivity to the Internet, but it is not working properly. The post also provides a link to the test (included below) that can help you understand whether you will be negatively affected, as well as whether you have IPv6 web access.

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You can learn more about Microsoft’s support for IPv6 at http://www.microsoft.com/ipv6.

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World IPv6 Day and Windows



 has a great post out on some more detail on our support for World IPv6 Day coming June 8…

 

To ensure that these issues are avoided, the Internet is transitioning to the new protocol, Internet Protocol version 6 (IPv6). IPv6 offers a tremendous number of unique addresses – more than a billion per person! We’ll hopefully never run out. Websites and Internet experiences will gradually transition to this new system of communication, and we’re confident that prudent IPv6 migration will ensure that the Internet continues to function and grow.
 
On June 8, 2011, Bing.com, Xbox.com, along with Internet properties from a host of technology companies, will be participating in World IPv6 Day. Most websites today only support IPv4, but on World IPv6 Day participating Internet properties will additionally enable connectivity via IPv6, going “dual-stack.”
 
This one-day test will enable the Internet community to evaluate the general state of IPv6 preparedness. We want to validate that all of the hardware and software that participates in Internet communication is able to transition smoothly. Laptops, home routers, web servers, network load balancers – there are a lot of things that need to checked for robust and scalable IPv6 support.
 
Most people won’t even notice World IPv6 Day. If you have no IPv6 connectivity, then you will continue to work as before. If you happen to have IPv6 connectivity, then your connectivity to participating websites will automatically shift over to IPv6. Here at Windows, we’ve been working on IPv6 support since Windows XP. Windows Vista and Windows 7 are automatically enabled to use IPv6 when it is provided by your ISP and your local network.
 
  
IPv6 “Brokenness”  Again, most people will be fine on IPv6 Day. But not necessarily everyone – one thing that we hope to assess and isolate is how many users might lose network connectivity when accessing web sites that support dual IPv4 and IPv6 connectivity, a situation called “IPv6 Brokenness.” For example, it is possible that a misconfiguration of your Internet connection can make it hard for your computer and browser to pick the right IP address to contact. This problem might require usage of the IPv6 Brokenness fix that we have made available on Knowledge Base.
 
  
Current indications show that this affects less than 0.1% of Internet users. The below test can help you understand whether you will be negatively affected, as well as whether you have IPv6 web access.
 
  
It’s important to note that this is a basic test of your computer, its configuration, its local network, and the connectivity provided by your ISP. A negative test at a coffee shop isn’t necessarily informative of the experience at your home.

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Whatever the case: Be prepared

So, this post has nothing to do with our technology, but as any IT Pro knows, you have to be prepared for just about anything.

If you're ready for a zombie apocalypse, then you're ready for any emergency. emergency.cdc.gov

From time to time, I offer other advice that will hopefully ring true, and I think that this is such a case.

Following the recent events in New Zealand and Japan, I thought to take steps to check on our own emergency preparations at home. I clearly remember living through the San Francisco earthquake in 1989, and more recently the extreme cold and windstorm of December 2006 that cut off power to our own neighbourhood for nearly two weeks. I was also happy to see a recent post (with some humour) from the CDC posted here (and supported at right) sharing a few tips about preparing for real emergencies in addition to educating people on just what is a zombie apocalypse.

Shortly after the Japan earthquake on March 11, 2011, a mutual friend’s daughter who lives in Tokyo sent this email to her family, summarizing her experience. I asked and they agreed to share this first-hand information about what she could have done to be better prepared. It really brings the experience closer to home, and should taken seriously by anyone who lives in areas where earthquakes are likely to happen. (Of interest is the following link: http://www.japanquakemap.com/ As the quake wasn’t over when the first shaking stopped, all recovery activities had to take place in an environment of powerful aftershocks.)

Dear Mum,

I had bottled water and batteries but I wish I had stocked way more. The stocks in the stores disappeared in a flash and even two weeks down the track the small batteries trickle in but the two bigger sizes are still scarcer than hen’s teeth even in Osaka which is way, way away from any "affected" area. I will be on the lookout for poly bags to fill with water. Outside, with radiation floating about buckets are no chop (and inside, water sloshes out when there is a decent aftershock). I use those plastic PET bottles and I have a big camp water tank but they take up so much space when not in use. Water, water, water – to drink, and to wash dishes, self

I wish I had had a hard hat for everyone. I got bonked on the head by falling decorations. I was glad of shoes as there was broken glass everywhere. I had cotton gardening gloves but I wish I had thought to buy sturdier working ones.

Had solar recharger and batteries to recharge the mobile phones without electricity. As it turned out in the initial few days, the mobile phone network was so jammed up you couldn’t use them anyway. 

I had candles but frankly felt they were dangerous with aftershocks continuing and possible gas leaks. Didn’t think of that. The tall thin ones were useless – better were the short very fat ones – I had citronella ones in small metal buckets that we used camping to deter bugs. Very stable – nice smell to boot.

I will have more cash tucked away the next time. Hard to get to the bank/worst hot areas banks not working anyway. This time we were okay but if we had been in a harder hit area I would have been caught short I suspect.

I was glad of the canned food for the dog. She normally eats raw meat but I couldn’t get any for days!

Entertainment like cards! Whiling away the time … more of a problem than I think anyone anticipated – especially for kids stuck in an evacuation center or in Tokyo during a blackout without TV etc. Kids terrified so a good distraction too.

You never know the timing. I would have been sunk if I was at work. Flat shoes in case you have to walk home – a long, long way! In Tokyo, many people hadn’t a clue HOW to get home on foot. Family needs to have a plan – where to meet, a strategy to establish contact – in case not at home or all together. I am thinking of having some chocolate and a small bottle of water in my handbag. One of the most difficult things for me was having to leave Aimee and the dog home alone when we were still having terrible aftershocks in order to get obaasan and Elissa from where they were. I will talking to the neighbors to see if we can cooperate if there is a next time.

Things the evacuated people in the worst hit areas want more of:

Sanitary napkins and disposable nappies

Little toothpastes and toothbrushes (it is apparently bearable not to have a bath but horrible not to be able to brush your teeth! I would never have thought of that.)

Shampoo that doesn’t require water.

Loo paper – runs out quick (unless you are happy with leaves) and old telephone books/ newspaper may not be available

Medicines – non-prescription (pain relief, diarrhea (sp??) and MORE IMPT A LIST OF NAMES OF PRESCRIBED MEDICINES. Apparently a lot of the oldies have no idea what they were taking and their supplies got washed away, causing a real headache not to mention dangerous situation with people having to go cold turkey. Antiseptic wipes – little water to wash hands properly and bugs like flu/norovirus are spreading like wildfire.

Key points:

Being able to keep warm, see (light) and eat (everyone craved a hot meal but all emergency meals were cold)

A bible – great reading (history/adventure/murder -mystery/poetry etc. all in one) plus GREAT comfort. 

Had rucksacks but not applicable this time. Even in Tohoku – few people had time to get their bag. For us in Tokyo a bit further away – all supplies in a readily-available place – together – not scattered about – that EVERYONE knows about! Photocopies of important documents – passbooks, passports, insurance held preferably at a different place!

Can’t think of anything else right now….

K

A recent article on the events unfolding in Japan in the Seattle Times included a disaster preparedness checklist (available here online that you can print out at home) that outlines the basis you may want to have on hand in case of an emergency. As noted in the article on a Seattle Childrens’ pediatrician blog, there’s good information that will help prepare you and your family for disasters and emergencies, with lists of what to have on hand in your home. Additional information is available from the King Country Red Cross site and from the City of Seattle’s Preparedness site.

Of course, this is all a lot of information to take in. There are likely some great community programmes to leverage in your own area. Look for them in your own neighborhoods or your local emergency management office.

And be prepared.

(This will be a good segway to my next email on the upcoming situation we expect to occur in Russia. But, if you’re a regular reader, you already know about this issue.)

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More thoughts on The Microsoft Garage Science Fair

A shout out to Steve Clayton’s post last week, looking at "What’s hot at Microsoft’s Science Fair?" as he covered The Microsoft Garage Science Fair

"It’s fair time at Microsoft – Tech Fest is on the horizon and our Product Fair follows a little later in the year. I’ll be following (and blogging) about each of them and giving you some insight in to what goes down at these events.

"Today was Science Fair at The Commons and I was one of the judges so I got an extensive tour of what’s on offer (and a white lab coat) and then toured again with Josh Lowensohn of CNET who has just posted his views on the event. Science Fair is run by the folks behind The Garage at Microsoft  which I covered in a recent post. In a nutshell, it’s hobbyist development inside Microsoft.

"So what did we see at Science Fair today that I can tell you about?"

Well, there was lot’s that I can’t comment on from the Fair, but I was happy to see Steve’s coverage, specifically with references to the .NET Gadgeteer from the folks over in MSR. Essentially it’s what I envision to be the next iteration of the popular Lego Mindstorms that my kids use today, only enabled with  .NET Micro Framework, allowing you to program in C# and use the tools in Visual Studio. I agree with Steve in that one of the most interesting things was how the team had integrated one of their devices with the cloud services in Azure

I enjoyed getting to see the details on The Microsoft Biology Initiative (MBI), an effort in MSR to bring new technology and tools to the area of bioinformatics and biology. MBF provides an extension to the .NET Framework to Genomics research, with connections to web services such as NCBI BLAST.

A few other projects of interest:

"IM-an-Expert", as noted in Ryen’s papers, a system that takes in questions via IM and routes them automatically to nominated "experts" for an answer.

The Microsoft All-In-One Code Framework provides sample code in C++, C#, and VB.NET to demonstrate frequently-asked, tested or used coding scenarios based on the feedback we get in the MSDN forums. Follow the All-in-One Code blog posts here from Jialiang Ge and the team for free code samples form the Microsoft Community team.

Last, I’m a fan of Microsoft Office Labs’ Ribbon Hero, the game for Office 2007 and Office 2010 suite to help you learn how to use all of the features and functionality that you might not know exists in the applications in the suite. My favourite this time around was learning how to do a dop cap at the beginning of a paragraph without invoking the "font" menu command.  You can read more about Ribbon Hero in this post on ZDNet by Christopher Dawson, noting it as a "brilliant training tool from Office Labs." I couldn’t agree more…

"If all this sounds a bit dorky, it is. But the countless people who wile away the hours on WOW, Dungeons and Dragons, and Farmville (all arguably dorky in their own way) will buy into this in a heartbeat. Better yet, Microsoft has actually done their research on the way people learn in the context of gaming and included real thought to the pedagogy of applications training: short, relevant tasks, immediate feedback and reinforcement, and enough difficulty to be challenging with enough supports to be successful. It even adapts the difficulty of the challenges to the speed with which a user completes them.

"And to answer my question about the value proposition of Office 2010 versus Office 2007, the truly diabolical folks at Microsoft have included several challenges highlighting the new features in 2010. Users of 2007 can see these challenges and a brief description of the new feature, but can’t complete the challenge until they download the 2010 beta (and later, pay for a downloaded upgrade). Office Labs is, of course, tracking these downloads to determine both the effectiveness of the teaser challenges and how compelling the new features are for end users."

Additional links of interest:

 

Tags: articles, what I read, blogs, Microsoft, The Garage, Office 2010, innovation.

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Your questions: “Where do I go for help with my Windows Phone?” Here’s a link

Windows Phone logoWondering where to turn to contact Microsoft Customer Support? See my post on where to turn to contact Microsoft Customer Support.

But if you’re looking for support on Windows Phone, first visit the http://www.microsoft.com/windowsphone/en-us/howto/wp7/default.aspx, as I noted in my post with tips on moving from an iPhone to a new Windows Phone.

There’s also the customer facing site on Microsoft Answers site for Windows Phone at http://answers.microsoft.com/phone/ where you can search, browse, and post questions and answers about Windows Phone. 

These and several other options are noted on the Windows Phone Support page.

Added 12/17: There is also this review noted earlier, with great advice and prep details for your new phone: http://www.winsupersite.com/mobile/wp7.asp

 

Tags: Microsoft, how to, customer support, Microsoft Product List 2010, feedback, customer service.

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