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Windows Mojave effort noted on CNET

A quick post as I head off to a meeting. Leave it to Ina to be one of the first journalists to talk about Windows Vista with a view from the everyman, in her post Microsoft looks to ‘Mojave’ to revive Vista’s image.

“Spurred by an e-mail from someone deep in the marketing ranks, Microsoft last week traveled to San Francisco, rounding up Windows XP users who had negative impressions of Vista. The subjects were put on video, asked about their Vista impressions, and then shown a “new” operating system, code-named Mojave. More than 90 percent gave positive feedback on what they saw. Then they were told that “Mojave” was actually Windows Vista.

“Oh wow,” said one user, eliciting exactly the exclamation that Microsoft had hoped to garner when it first released the operating system more than 18 months ago. Instead, the operating system got mixed reviews and criticisms for its lack of compatibility and other headaches.”

Ina also includes a link to Ballmer’s memo on Johnson’s departure, noting that “Steven Sinofsky, Jon DeVaan, and Bill Veghte will report directly to [Steve] to lead Windows/Windows Live.”

It’s amazing how quickly these memos get to the press. (not really)  Steve said…

“By focusing on these five areas, we can continue to grow revenue, increase profit, and expand our market share. These priorities are also critical as we work to address key issues surrounding our business in the coming year:

“Windows: The success of Windows is our number one job. With SP1 and the work we’ve done with PC manufacturers and our software ecosystem, we’ve addressed device and application compatibility issues in Windows Vista. Now it’s time to tell our story. In the weeks ahead, we’ll launch a campaign to address any lingering doubts our customers may have about Windows Vista. And later this year, you’ll see a more comprehensive effort to redefine the meaning and value of Windows for our customers.

“We also have to drive developers to create rich applications for Windows. With Internet Explorer and Silverlight, we have great tools for creating applications that run everywhere. But we also need to make sure developers have the .NET skills to write unique Windows applications using Windows Presentation Foundation. To keep today’s Windows applications alive, vibrant, and exciting, we need both–applications that run everywhere and rich client applications.”

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Of interest: Windows Vista Compatibility Center launched

Not long ago I posted information on Bill Veghte’s letter with “An Update on the Windows Roadmap” with facts on Windows Vista, in which he noted that…

“Today Windows Vista supports about 77,000 components and devices, which is more than twice as many as we supported at launch… [and] 98 of the top 100 applications for Windows sold at retail in US in the last year… [and] Application Compatibility Updates for more than 125 popular PC games to enable them to work on Windows Vista. These updates are installed automatically using Windows Update.”

Wondering if your favorite stuff works with Windows Vista? Here’s where you can find out if it already does or if you just need a new driver. You’ll get the latest details on thousands of products and benefit from users’ feedback.

imageThe new Windows Vista Compatibility Center launched this week may answer your questions.

When it comes to moving to Windows Vista, we know that one of the most often asked questions stem around device and software compatibility.  Over the last year, we’ve seen significant improvements in Vista compatible device drivers and ISVs have helped to improve overall software application compatibility (aka “app compat”).  This new site (which is updated regularly) should help you get guidance on the compatibility status for thousands of devices and software applications.  We provide links to new drivers and software updates and upgrades.

We also provide links for your your feedback, if you want to suggest a product for consideration on the site, to report a compatibility issue that you’ve encountered, or comments you have on the site itself.  More on how this works later.

Tags: Windows, Windows 7, Microsoft, Windows Vista, Bill Veghte.

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SETI@home, new iPhones and other bits for a quick post-vacation reading list

Back from vacation and waiting for a meeting to start (whilst hungry attendees grab lunch 😉 I find that I have a couple of minutes to post – normally I wait until after work’s done for the day, but here’s an exception to the rule.  Last night I made a quick spin by Engadget to catch up on what I missed, as well as a few other sites and mail items from the news this week.  Much of my reading over the family getaway was keeping up with the daily news in a sleepy little area on the Oregon coast (thanks, Amanda and Edgar).

I noticed that on my first day soaking up the sun of an active effort to “Save the Arecibo Telescope.” Just before Independence Day (pardon the allegory 😉 in the States, SETI@home put out a call on the future of Arecibo Observatory (where SETI@home collects its data). Turns out that the funding may be cut for Arecibo, and replacement is due to be operational until at least 2020 at best… so some people are upset… 

“If you are a U.S. citizen, please write your representatives to support the Senate bill and House resolution to continue Arecibo’s funding.” 

The link takes you to a web-based form letter where you can voice your support for Senate Bill S. 2862 and House Resolution H.R. 3737. You can use the form to automatically look up and generate letters to print and mail to your representatives.

iPhoneOf course, the big news today is Apple’s new iPhone: we made it back home just in time to witness the first day of the new iPhone going on sale, with a few problems as noted by Suzanne Choney on MSNBC…

“iPhone 3G launch day was supposed to be about long lines for the popular devices, not about problems getting them activated. But across the country, new 3G iPhones failed to activate after purchase…”

I’ve seen a number of reports today about the new iPhone retail launch, and the news is not all doom and gloom, as I’m sure that the kinks will get worked out.  With new features, there is some tremendous appeal in this shiny, new device: the Apple Remote software, to turn your new iPhone into a WiFi remote control that Engadget says…

“the new freebie from Apple which turns your iPhone or iPod touch into a remote control. It works with Apple TV and iTunes over the WiFi network to play, pause, skip and shuffle your songs stored in your iTunes library…”

An interesting view is Walt Mossberg’s video review of the iPhone 3G: Walt is generally thumbs up on the new version of the device, with a few downsides.  And in Canada, I read that Rogers “caved on iPhone 3G plans” with new offers of 6GB for $30 a month: “Rogers is launching a promotional offer along with the iPhone of 6GB of data for $30 a month — not quite unlimited data, but close enough — which can be added on top of any regular voice plan.”

David Ewalt of Forbes reported today that…

“At precisely 9 a.m. this morning, I plugged in my first-generation iPhone… The update started as expected, began to sync with my phone and proceeded normally for about half an hour. Then I got a pop-up warning… Repeated attempts to disconnect and reconnect the phone resulted in the same warning. And worst of all, the upgrade is not completed, so my phone has been bricked–it’s stuck in emergency mode and won’t start up. I can’t make or receive calls or access any of my data.

“I’m not alone. Since the update became available, Apple’s support boards have been flooded with complaints from users having the exact same problem. So far, Apple hasn’t responded to tell them why it’s happening.”

Ouch.

It appears that Apple saw all these new iPhone owners (as well as old iPhone owners in search of the new software) crowding the web which resulted in overloaded servers. For the most part, customers seem pleased with their new device and software with the reviews of Apple’s iPhone 2.0 software pretty positive across the board.  It was nice to see in Sascha Segan’s iPhone 2.0 review in PC Magazine that…

“Microsoft’s Windows Mobile remains our Editors’ Choice because it’s available on a much wider range of devices, and has an even wider range of software and capabilities than iPhone 2.0 does.”

imageI’d certainly like to see a positive experience for Windows Mobile users similar to the one-stop-shopping (so to speak) that users get with the Apple’s App Store, included in the iPhone 2.0 firmware (or an iPhone 3G) where iPhone owners can download new programs on to their iPhone. 

The Windows Mobile site offers a link to the Windows Mobile Catalog where you can view information on popular applications, offering everything from entertainment and productivity software to dev tools and utilities, with links to MobiHand, Poketland and Handango to purchase.

But where are the links to free software on the site?  Handango offers downloads to some free and trial versions of software on their site, and their “Handango InHand” site offers access to apps and content directly from the phone.

Sorry, WM: this isn’t as slick as App Center.

Apple's App StoreApple’s App Center also offers a service to keep you on the latest version of the apps you purchase. (“Buy an application from the App Store and you always have access to the latest version. iPhone tells you whenever an application update is available.)  As David Pogue of the Times posted on his blog

“Well, the iPhone Apps Store went live last night, and it’s just crazy, insane fun. I’ve just downloaded about 30 programs to play with on the iPhone 3G. As I predicted, it’s just a blast…

“It looks like the App Store’s army of programmers are making quick work of the iPhone’s missing standard features. So far, you can install apps that restore video recording, voice dialing, radio and instant messaging to the iPhone. No word yet on an app that adds copy/paste, MMS sending or a removable battery.”

Now on to the news, and have a good weekend.

Customer Service – Firms Seek Out Disgruntled Customers on the Web — By Carolyn Y. Johnson, July 9, 2008 — “At Southwest Airlines, the social media team includes a Twitter officer who tracks comments and monitors a Facebook group, an online rep who interacts with bloggers.  Also see Comcast Wins With Twitter – C.C. Chapman’s “an amazing experience in customer service from Comcast…”

Social Media: Get Productive with Social Media (and Stay Sane) — “lifehacker asked self-described social media junkie Steve Rubel for his tips on how to participate in online social sites like Twitter and FriendFeed without losing your entire workday. Here’s what he said.”

Video: Ira Glass on Getting Creative Work Done — “Ira Glass [of NPR] features some great advice about working through those first few attempts—or even years—where your product doesn’t quite meet your standards, as well as Glass pulling out some honestly awkward examples from his own portfolio.”… saved by 72 other people

Stuff We Like: Multi-Use Car Charger with Dual USB Ports — “This $20 Multi-Use Car Charger sports two built-in USB ports to power your iPod, cell phone, GPS, and whatever else you’ve got that charges via USB. And since USB cords are generally smaller and less clunky than a regular wall plug…”

Self-help: Shame Yourself Into Spending Less With A Hello Kitty Debit Card — Reader Mervin Gleasner has Hello Kitty to thank for his unique method of curbing personal spending.

Xbox 360: Do More Than Just Game on Your Xbox 360 — “With some free tools and a little elbow grease, that compact, networked PC sitting under your television can offer a whole lot of useful media functionality. The fact is, your 360 is capable of so much more than just gaming. Let’s take a look at a few…” saved by 369 other people

Apple Ups The Ante With 3G iPhone – But RIM’s Almost Ready to Counter – Seeking Alpha – We asked consumers who currently own a smart phone or who plan to buy one in the next 90 days to tell us the manufacturer.

Book Excerpt: How Priorities Make Things Happen — “Project manager and writer Scott Berkun knows how to get things done when you’ve got a team of people, a to-do list, and a deadline. Today he offers an excerpt from the updated edition of his best-selling book The Art of Project Management (our review)… saved by 175 other people

New report says SSDs are, in fact, more efficient – Engadget notes that “LAPTOP magazine published a report confirming what most people already believe to be true about SSDs: they use less power than traditional drives. Apparently they got up to 20 minutes more battery life when testing an SSD against a platter-based drive…”  Also see SSD-maker responds to nasty report, says it’ll do better next time – Engadget — “Tom’s Hardware article which benchmarked (and gave failing grades) to power-consumption of the non-mechanical drives was flawed because, “They are using legacy drives, none of which will be used by any major PC OEM.”

Study says more than 10,000 laptops go missing at US airports each week – Engadget reports that “A new study has now found one not entirely surprising place where your laptop is particularly unsafe: the airport… more than 10,000 laptops are reported lost at the 36 largest airports in the US each week and, of those, 65 percent are not reclaimed.”

Turtle Beach intros Ear Force X3 Xbox 360 headset – Engadget notes that there is a new way for me to look silly in front of my kids as I play team games via Xbox Live, with the new Ear Force X3: “Turtle Beach has just expanded the headset options for Xbox 360 gamers even further, with it today introducing its Ear Force X3 unit, apparently the first wireless headset to boast independent volume control of amplified chat and game audio.”

Project Grizzly guy forced to auction Trojan ‘Halo suit’ – Engadget reports on some silly stuff up for auction: “Normally we’d start off a post about the sale of Canadian Troy Hurtubise’s Trojan fully-armored exoskeleton with a few amusing Robocop quips, but the reason Troy has to let his crazy, high-tech creation go makes such frivolity seem a little inappropriate…”

Yamaha Tenori-on: everything you wanted to know (with video) – Engadget reports that Tenori-on is “an 8 x 8-inch magnesium square brimming with 256 tiny, pressable, blinking LEDs and even gestural controls that make it easy to sequence electronic music on the fly.” $1,200 from Yamaha.

Keeping on the audio gear news, see this article on the Aurora open source hardware mixer (hackaday.com). It is a dual channel USB-powered mixer with two linear faders, one crossfader, eight backlit buttons and 24 potentiometers, all built around a PIC 18LF4525 microcontroller.

Acer rolls out the Aspire X1200 home theater-friendly mini PC for $450 – Engadget’s view of the new Acer Aspire X1200, which for $450 includes on-board NVIDIA GeForce 8200 graphics, an AMD Athlon X2 2850e processor, and HDMI port. Acer promises full 7.1-channel audio support as well as the guts to work with H.264, VC1, and MPEG2…

And just what is going on at Kodak?  New cameras, wireless digital picture frames and HD video players? 

D-Link DSM-210 unboxing, hands-on, and mini-review – Engadget’s look at the D-Link DSM-210 Internet Photo Frame, “a 10-inch, 800 x 480 LCD display with built-in WiFi and ethernet connectivity — promises to upgrade the familiar static nature of its ilk with a handful of networking enhancements…”

Tags: iphone, misc, articles, what I read, Microsoft, Windows Vista, Xbox 360.

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Bill Veghte posts “An Update on the Windows Roadmap”

Today, Bill Veghte (SVP in the Online Services and Windows BG) posts a letter discussing Windows XP, more info on Windows Vista, and the future leading to Windows 7.

imageUpon visiting the Windows page on Microsoft.com this afternoon, I was prompted to open the following letter from Bill Veghte, Senior Vice President of the Online Services & Windows Business Group.  

Bill’s letter provides more information on the continued support and availability of Windows XP, with more facts on Windows Vista, and the future leading to Windows 7. Given the number of questions I get on both topics, I thought it would be good to post a couple of excerpts here and a few thoughts as well.  Bill says…

“Your experience and satisfaction are Microsoft’s top priorities. I wanted to take this opportunity to share some thoughts about Windows and to answer some questions you may have about Windows XP and Windows Vista.

“There are three things I want to give you an update on:

  1. Our plans for Windows XP

  2. Our progress with Windows Vista

  3. Our view on Windows 7″

In talking about the future of Windows XP, Bill covers what exactly the “end of sales” date (June 30, 2008) for Windows XP means, calling out that (as I mentioned here previously  on the facts about the future of Windows XP)…

  • Yes, Windows XP will continue to be supported, given we recently released Service Pack 3, and “we will continue to provide security updates and other critical updates for Windows XP until April, 2014.”
  • And yes, customers will be able to buy PCs with Windows XP after June 30. “We will stop selling Windows XP as a retail packaged product and stop licensing it directly to major PC manufacturers. But customers who still need Windows XP will be able to get it [via]…
    • “Downgrade rights” from Windows Vista Business or Windows Vista Ultimate to Windows XP Professional. 
    • a new, low-end personal computer available with Windows XP, [and via] System Builders [and] major OEMs have the option to “continue to purchase Windows XP through Authorized Distributors through January 31, 2009.”

But chance are that you already knew that. 😉

What you may not have know of some of the details behind the progress with Windows Vista.

On security improvements…

“During 2007, Windows Vista had half the number of critical vulnerabilities as Windows XP Service Pack 2 did during the same time period. PCs running Windows Vista were 60 percent less likely to be infected by malware than those running Windows XP Service Pack 2. The phishing filter in Internet Explorer 7—which is included with Windows Vista—stops about 1 million phishing attempts every week.”

On Compatibility

“Today Windows Vista supports about 77,000 components and devices, which is more than twice as many as we supported at launch… [and] 98 of the top 100 applications for Windows sold at retail in US in the last year…

“But what about gaming?”

Yes, what about gaming?

“We are happy to report we now have Application Compatibility Updates for more than 125 popular PC games to enable them to work on Windows Vista. These updates are installed automatically using Windows Update.”

My kids can attest to this: their four-year old PC running Windows Vista Home Premium runs just about every game they have… including (as of Christmas 2007) Toontown. (If you want to see what runs and what has issues, run the Windows Vista Upgrade Advisor.) 

And of course: improvements with Service Pack 1

“For example, Windows Vista SP1 copies files up to 50 percent more quickly, improves the time it takes to decompress contents of a large folder by as much as 71 percent, and provides diagnostic system enhancements that make Windows Vista easier for IT organizations to support.”

As I noted on my post Windows Vista RC1 brings improved performance…, the release candidate (RC) of SP1 performed quite well on old notebook PCs, with far less time to recover from Hibernate (20 seconds), and less than five seconds from Sleep.  Since moving all machines to Vista SP1, we’ve seen improvements on a couple of areas, particularly when I removed some of the additional software pre installed by the OEM — that alone reduced my start up time dramatically on my main home PC. 

I found that a clean install on the kids’ playroom PC cut boot time to what appears to be half of what it was on XP.  (Kids are an impatient bunch, and some of the harshest critics you’ll encounter when it comes to computer performance issues.)  This level of improvement is noted in Bill’s letter as well, calling out that “One major OEM we worked with reduced system boot times by almost half, and system resume time from 15 seconds to 2 seconds.”

You can view the letter in the entirety at http://www.microsoft.com/windows/letter.html for more details.

For more information about Windows Vista, please visit this page on Windows Vista.  And for more on Windows XP availability and support, please visit this page on the future of Windows XP.

Tags: Windows, Windows 7, Microsoft, Windows Vista, Bill Veghte.

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Of interest: More money for Windows advertising and image

Last week, Mary Jo Foley posted an article on how Microsoft earmarks another $200 million for Windows advertising

According to a June 20 Fortune Magazine article, Microsoft has earmarked “an additional $200 million for Windows advertising this year, even though in nonlaunch years thre is typically no budget increase at all.” It sounds as though this is in addition to the $300 million Microsoft already has agreed to spend with Crispin Porter + Bogusky to improve the company’s overall image and brand.

Fortune explains Microsoft’s image makeover plan, codenamed “FTP168” (with FTP being “Free the People”):

“A year ago Ballmer okayed the effort, led by Bill Veghte, who is responsible for both Windows and search. He partnered with marketing boss Mich Mathews, then the two recruited an all-star team from across the company – the best experts at branding, packaging, online advertising, and other specialties…. The aim of the campaign will be to talk about things you can do with your PC that you could never do before.”

Interesting to note the reference to this as “Microsoft’s image makeover plan…” Well, now that ABC’s Extreme Makeover has ended its run, here’s another “makeover” you can watch from the comfort of your PC. 😉

Tags: Windows, Windows 7, Microsoft, FTP168, Mary Jo Foley.