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Apple announces “one to one” personal Mac training at the Apple Store

From the email files… today I received a promotional mail from Apple Computer, promoting their new “one to one” training at the Apple Store.



One to One Card“Now you can get a whole year of hands-on learning, with a personal trainer who can help you get the most from your Mac—and yourself. Choose sessions that cover everything from getting started on a Mac, to mastering the latest pro software. Your trainer will customize every hour to match your capabilities—and even help you with any project you can dream up. It’s like having a best friend who knows how to do just about anything on a Mac.”


All this — access to trainers that are “experts in all things Apple” (which would include Entourage and our Mac products) for $99 per year. That get’s you a 50 minute sessiononce per week, booked online via the Apple Store Concierge. 


This sounds like a good move. I’m curious to see the level and proficiency of the trainers.

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Gordon Bell and MyLifeBits in Levy’s article “This Is Your Life, Every Bit of It!”

This in a recent Newsweek magazine, Steven Levy’s article “This Is Your Life, Every Bit of It!” with a look at individuals (such as Gordon Bell) who are working on “capturing everything [they] see and hear… a Pandora’s box for the digital age.”



“Since 2001, Gordon Bell, a 72-year-old computing legend now at Microsoft Research, has been heading a project called “My Life Bits.” The idea is to accumulate a definitive record of one’s life, from images and sounds captured by a “SenseCam,” to phone calls, e-mail, Web searches and so on—and then to develop techniques to search those disparate media on demand. You won’t be surprised to hear that Google is also developing its own solutions to searching video and audio. And a start-up called Ustream (now in beta) lets anyone do Webcasts live—sort of Justin.tv lite.”


And, for reference, this on Bell’s MyLifeBits…



“He is putting all of his atom- and electron-based bits in his local Cyberspace. It is called by MyLifeBits the successor to the Cyber All project. This includes everything he has accumulated, written, photographed, presented, and owns (e.g. CDs). In February 2005 an epiphany occurred with the realization that MyLifeBits goes beyond Vannevar Bush’s “memex” and is a personal transaction processing database for everything described in June 14, 2005 SIGMOD Keynote.”


As noted in a previous entry, see “How To Build Your Own version of Gordon Bell’s “MyLifeBits” (Wired)” Wired, Nov 2006. See the complete article “A head for detail.” 


At home, we’ve attempted our own small slice of MyLifeBits, with a couple of scanners (sheet fed and a slick yet inexpensive see-thru HP Scanjet 4600 Scanner), Paperport software (for collecting scans and managing image files) and Windows Desktop Search. In addition, we have the bulk of our bills and statements sent in electronic form.


But we’re not as hard-core as Bell: one of the biggest collection of papers so far that we simply don’t have (or make) the time to process? Paper receipts (a drawer in the kitchen is just easier, thank you), our children’s artwork and schoolwork, and hard copies of a select few magazines: I enjoy having the paper versions of Wired, Fast Company and Fine Homebuilding. Everything else is scanned or referenced on the web, especially nice as so many magazines are now available via on-line archives (usually free for subscribers).

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On NPR: Engineer Shortage? Vivek Wadhwa and Duke University Study Says No

For my friends in Engineering Excellence as well as those interested in following outsourcing issues and the concern of offshoring engineering jobs. I listened to Vivek Wadhwa on NPR this morning, Duke University’s executive-in-residence in the Master of Engineering Management program.



Listen to this story... Morning Edition, April 30, 2007 · Why are so many engineering jobs being sent overseas? Leaders of tech companies say the United States does not produce enough engineers. But a Duke University study says the real issue is cheap overseas labor. Vivek Wadhwa discusses his study’s findings. 


He spoke about the quality of engineering hiring overseas… primarily for cost reasons. Wadhwa discussed that many of the engineers in India and China aren’t adequately prepared, and that the assumption that the US isn’t producing enough engineers is wrong.



“I researched exactly what was going on in india and found that India and China has no real advantage in quantity or quality. Asked company why they were going overseas and the #1 reason was cost, cost, cost… the economic benefits.”


There was also a snippet of an interview with Bill Gates, who said “many people who look at off-shoring are looking to save costs. The way we are do our R&D, that not the key thing: it’s the quality of the innovation how quickly we get things done.”


Listen to this story...Also on Morning Edition,  reported that Asia is producing engineers short on skills, and that “many graduates of those nations’ lesser engineering schools lack the skills to be hired, at home or abroad.” He also cited a recent report from the Chinese government, stating “60% of engineering school graduates are not just unemployed, they are unemployable.”


This article from Duke News looks at the increased number of engineering and technology graduates in China, ahead of the U.S. and India.



“The trend is part of a complex picture that challenges popular wisdom and sheds new light on how the United States and its two emerging Asian rivals -– China and India — may compete for the technical talent that will underlie future jobs and industries.


“Where the Engineers Are” is one of four articles about India and China appearing Friday in the journal published jointly by the National Academy of Sciences and others. It is available online at http://www.issues.org/23.3/wadhwa.html.


“The Duke authors — Vivek Wadhwa, Gary Gereffi, Ben Rissing and Ryan Ong — dispute popular claims that India and China are graduating many times more baccalaureate-level engineers than the United States. However, they say China leads the other two countries in producing master’s and doctoral degrees. Looking beyond these statistics, they examine how the situation is affected by the quality of Indian and Chinese graduates, international job marketability, salary deflation and unemployment.”


Fascinating. I’ve downloaded the report for a full read, which I’ll do later this week.


As noted during the NPR interview, Wahhwa’s report is available on-line and is “part of an ongoing study to compare the number of U.S. engineering graduates to those in developing nations, particularly India and China. This is a complex issue and requires further study but this preliminary report raises several questions about the numbers quoted in the popular press. This report was developed by graduate students of Duke University’s Master of Engineering Management Program in the Pratt School of Engineering under the guidance of Dr. Gary Gereffi, and Vivek Wadhwa with consulting assistance from Katzenbach Partners LLC.”


Download the full report (as pictured) Framing the Engineering Outsourcing Debate: Placing the United States on a Level Playing Field with China and India, as well as the Appendix.


Also of interest: previous reports from team members are available online:


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Your questions: on Apple vs. Microsoft, Google’s impact… and Zune

Another couple of questions… this time with a look at a few other companies in the market…



“What are your thoughts on the Apple vs. Microsoft debate that are persistently flooding the airwaves and invading our precious commercial time? Why has Microsoft not shot back at the discouraging remarks Mac-ercials present about Windows operating system software?”


Well, I enjoy the Mac commercials, so I’m probably the wrong person to ask such a leading question such as this one (around the term “invading our precious commercial time.”) It goes to show that Apple has a good agency: the commercial are memorable, maintains a similar theme, and pokes fun at computers in general. Owning computers that run the Windows OS (both XP and now Vista) as well as Apple’s OS, I should also say that I have may share of issues across with Apple’s products as well as our own.


As for competitors, I look for major hardware OEMs, like Dell, HP, Lenovo, Sony and Toshiba to prop up the ads…Dell had the memorable Dell-guy (busted), HP has the new “Get Personal” campaign (I like the Mark Burnett and Jay-Z ads, which are on-line), and Toshiba’s Tablet PC on-line campaign is slick.


But I don’t think that a rebuttal campaign works. (Here’s a humourous look at the “I’m a Mac, and I’m a PC” ads, courtesy of engadget.) Perhaps we’ll see more thoughtful campaigns in the future in the vein of the ones back in 1994 that asked “where do you want to go today?”


And this question on Google…



‘It has been said that Google has driven many employees from Microsoft recently due to various reasons. How strict are the non-compete restrictions that you are made to pledge upon employment verification?”


Hmmm… Not sure that the implied statement in the question is true, as I don’t think that any one company has driven employees from Microsoft. (And I’m not sure who has said this publicly.)


I can’t represent all employees at Microsoft, but there are reasons that people may decide to join or leave a company at any time. More money, more time, greater responsibilities, better title… there are many reasons.


When I lived and worked in Silicon Valley, I found that the rule generally is that employees are employed “at-will” (read more on the wiki entry on the topic). People are tied to companies for different reasons: comp models, passion for a sector, tie to a new product launch, venerable stock option vesting periods… you name it. I know people who left their firms in SiValley and joined Google (disclaimer: a number of old friends are employees at Google), as well as any number of other start-ups, established companies or even out of the tech job market overall.


People are generally free to go where they want to go and work where they wish to work, at least until it often appears one enters the executive ranks: then you often find details of comp packages and ‘golden handcuffs’ documented in various SEC filings. In some cases, there may be more at stake. You might also see this miniMSFT’s post on when Vic Gundotra left MSFT for Google, and was “taking a year off as part of his non-compete.”


At many companies, people come and go every day, for an assortment of reasons. I suggest that you take a look at the various blogs of many employees and check on their reasons for leaving their last company.


Last, this question on Zune… in brief…



“What are your feelings on the Zune launch?” [My note: And I’ll add: what about the continued pressure from the competition, like the iPod?]


IMHO, I think that the Zune launch was generally successful for a new $249 consumer electronic, especially in a highly competitve market segment. People who were eager to get one of the first ones available spoke highly of the device. And I dedicated a few posts to the Zune.


The interesting thing to see will be how the response continues, given the established competition from the iPod with several years in the market and 100 million sold thus far. I’m eager to see how the Zune team responds to the various flavours of iPods (from low cost and tiny flash-based to larger hard disc based devices), an ecommerce site with a good user experience (in iTunes) and rich ecosystem of third party partners that has sprung up around the iPod, selling everything from headphones to docks to cases and much more.


(Similarly, I look at how Sandisk responds with their media player lines, particularly with their new Sansa Connect featuring Zing technology. Disclosure again… I have a few good friends at ZING and wish them great success with their new technology and services.)


Folio Kickstand Case for Zune™I’m hopeful that we’ll see similar support available for the Zune: already, I’ve seen a large number of accessories available on the zune accessories site (and the zune top ten list). Generally, it seems that the beachhead that the iPod has established made it easier for vendors of some iPod accessories to also move quickly in support of the Zune.


My favourite after the zune home a/v pack and dock is the belkin folio kickstand case (at right): very slick and perfect for travel as the case holds the Zune at a great angle for landscape viewing.

 


 

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Laptop caution: coffee isn’t the only thing that may burn your lap

This from Harry McCracken on MSN Tech and Gadgets on the disclaimer that graces the bottom of the latest Apple laptops… “Be careful where you put your notebook–it could become too hot to handle.



“Do not leave the bottom of the computer in contact with your lap or any surface of your body for extended periods. Prolonged contact with your body could cause discomfort and potentially a burn.” That’s Apple’s cautionary advice about allowing its notebooks to touch your person, but the problem isn’t just a Mac thing. With all the powerful technologies packed inside today’s notebooks, the bottoms of many portables get hot, hot, hot. Long-term, using a laptop on your lap could be hazardous to your health–or at least your comfort.”


Perhaps we’ll see “caution” signs and more disclaimers on the bottoms of laptops such as not to follow the route of the hapless consumer that spills a cup of hot coffee. Or just giant laptop-sized cardboard wrappers similar to the cup insulators I find at my local Tully’s Coffee.


When my son found that his computer was warm to the touch on his lap, he used my old lap desk, as recommended in the MSN article. It maintains an air space and enough room between the bottom of the PC and the surface it sits upon: and in the case of a lap, it most likely prevents blocking of much-needed ventilation ports and fan exhausts.