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From Windows 7 to working with product groups customer satisfaction

Windows 7 UltimateA little more than three years ago as I noted here, I joined the Windows division working in COSD for Jon DeVaan with the rest of his management team (as I initially noted here) to work on Windows 7. I’ve certainly enjoyed the run in Windows, this being my second stint: I joined the engineering program management group when I first moved to Redmond back in 2003. More details are on the blog if you must know.

A couple of months ago as we discussed new roles, one of the positions that interested me was in returning to a corporate role in the company. In my new capacity, I’ll work with product and services groups across the company to improve satisfaction with our customers and partners.  These customer-focus efforts are some of key tenets of our work that we refer to inside Microsoft (in both the business groups and SMSG) as the Customer and Partner Experience (CPE).

This has been an area I truly enjoy, and one that Kevin Turner, our COO sponsors across our sales and marketing groups in close partnership with our product group sponsor Stephen Elop, the  president of the Microsoft Business Division (aka, MBD, home of Office, SharePoint, Exchange, OCS, Dynamics and many other products).

With this move comes a move from my office in the Windows division and later this week across campus to my new home. Sad to leave Windows but excited to move to this new role on the heels of one of the most successful product launches the company has seen in some time.

So over the next few days will be busy as I move offices, shed parts of my old position and move on to my new role. I want to thank my friends in Windows for a wonderful time in the division and I look forward to working with them in a broad capacity.

What this means for folks reading this blog should be a broad view of the work we’re doing across the company to improve customer satisfaction from the perspective of our product teams, and perhaps a few insights as I learn even more about my new surroundings in MBD.

And yes, that includes finding a new parking strategy on days I drive: the commute stays the same.

 

Tags: announcements, Office, Microsoft, Windows 7.

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Gizmodo offers a look at several Windows 7 Launch Parties

Did you have a Windows 7 Launch Party? Gizmodo offers a gallery of photos from several different Windows 7 launch parties although most/all are uncredited with original owners/URLs.

This one is certainly my favourite (is it yours?):

Note to self: need to post more details of our own launch event.

Tags: articles, what I read, twitter, Microsoft, Windows 7.

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Microsoft Giving Campaign: a couple of auction items generating interest arrived today (on Windows 7 GA-Day)

TechFlash posteraution-LOLcatsToday really is a great day.


Not only have we arrived at the launch of Windows 7 today, I also received in today’s mail Adam Koford’s LOL Cats “Extra Leafy Edition” and the truly limited edition of the popular TechFlash Geek’s Guide to Seattle poster (as seen at http://bit.ly/PAYOM).


Very cool – thanks, guys!


Now Microsofties: bid high!


 


 


 


Tags: articles, what I read, twitter, Microsoft, Windows 7, Giving Campaign.


 



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Windows 7 available today, Kylie gets a new PC and other musings from GA-Day

Welcome to Windows 7 Release!

OK, now you have your copy of Microsoft Windows 7. First, check that your PC will run it with Upgrade Advisor http://bit.ly/rP24L. And if you’ve got questions about Windows 7, look thru the posts from community experts on the Microsoft Answers site about Windows 7 (in 11 languages!) at http://bit.ly/ZbSp6

There was an awesome Kylie moment from the Windows 7 Launch today. She got a new Windows 7 mini notebook from none other that Steve Ballmer: Steve gave her very own pink Windows 7 laptop: http://bit.ly/fXY1D (we <3 Kylie!). (Head nod to Mark Relph for the link, who I expect has interesting friends on his flights this week ;)  For your own new Windows 7 PC, check out the "7 days of Windows 7 savings" (quantities are limited and the program ends October 28, 2009) http://bit.ly/2C1a8o

I had fully intended today to attend the festivities on main campus at 5AM, and there was only one thing that could keep me from B37 and the NASDAQ opening this morning did: kids. Perhaps a remote feed to the house would’ve helped. Here’s a clip of the folks and friends in Building 37 today with Chris Liddell, our CFO, celebrates Windows 7 launch by ringing the NASDAQ opening bell remotely.

 

You can also check out the new social media "hub" to see what people are saying about Windows 7! http://bit.ly/2Xl3xi via @brandonleblanc. And here’s a direct link to the new social media "hub" to see what people are saying about Windows 7 http://bit.ly/3kw0uE.

 

Here are a few top stories from Microsoft Presspass:

Microsoft Simplifies the PC With Windows 7, Oct. 22, 2009

New Retail Stores Connect Consumers With the Best of Microsoft, Oct. 22, 2009

 

Here are a few interesting Tweets from today (you can also find more in my twitter feed here).

@MicrosoftStore: Microsoft fans take over the Scottsdale mall. http://post.ly/9jqt Long line, now people are wait outside the mall!

Dell’s Adamo XPS is an AMAZING ultra thin laptop. It’s sure to be on my Xmas list! More @ http://bit.ly/xSAfE. I saw from @dancosta that Dell Offers Sneak Peek of Adamo XPS. "I wouldn’t call it a hands-on, but I did touch it." http://bit.ly/2z8pvc #pcmlt  More info & links on the new ultra thin & very sexy Dell Adamo XPS via Bing http://bit.ly/xSAfE

@LanceUlanoff Steve Ballmer: "95 out of 100 times, when people get to choose a PC, they choose a Windows PC" #win7 #QOTD

@LanceUlanoff Hands On with Amazon Kindle for the PC http://bit.ly/2B29Wf Nice app; smart idea for multi-touch systems.

Check out the new social media "hub" to see what people are saying about Windows 7! http://bit.ly/2Xl3xi via @brandonleblanc

How to find Windows 7 Freebies: See "Where to Get Giveaways" by @PCWorld‘s JR Raphael http://bit.ly/1EvctI

Reading Stuart Elliot’s article in the New York Times on "The Billion Designers of Windows 7" http://bit.ly/Uu7a

As noted here, the venerable BBC News looks at the launch of Windows 7 w/ Microsoft’s Leila Martine http://bit.ly/1AUzE2

Wonder how did we got to Windows 7? AP offers this analysis of Vista + 1 = 7. No, you didn’t miss 5 & 6 http://bit.ly/44AbXv

All Black number 7 Richie McCaw helps Microsoft launch Windows 7 in Auckland’s Queen Elizabeth Square http://bit.ly/3UrTqz

I get lots of mail RE autographed Windows 7 PC & Zune for the Microsoft Giving Campaign http://bit.ly/3pLubD

@engadget noted that Windows 7 Media Center upgraded Netflix "Watch Instantly" interface now available http://bit.ly/2kbRSa

From MSSpringboard, Podcast: Migrating Windows XP to Windows 7 Using Windows Easy Transfer and USMT http://bit.ly/2WZOxt

One more item for the Microsoft Giving Campaign: Adam Koford’s (aka @apelad) LOL Cats "Extra Leafy Edition" http://bit.ly/1WdEDF

 

Tags: articles, what I read, twitter, Microsoft, Windows 7.

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One more item for the Microsoft Giving Campaign: Adam Koford’s LOL Cats “Extra Leafy Edition”

aution-LOLcatsMore than almost any item on the blog save my articles on daylight saving time and more recently the arrival of my Windows 7 Party Pack is the interest in the items I provided to benefit the Microsoft Giving Campaign this year. I received more email this week on these posts than any other post this month.

Another great item offer in the auction is a very special edition of Adam Koford’s book “The Laugh-Out-Loud Cats Sell Out” (http://bit.ly/ItoWC), a hilarious and charming mash-up of LOLcats (those ubiquitous online photos of cats, captioned humorously and ungrammatically), and here’s your chance to get a one-of-a-kind offering from the artist. (More at http://www.adamkoford.com/ and on Twitter via @apelad)

leafyWith all the talk of Visual Studio 2010 Ultimate Offer, Koford has graciously donated an "ultimate, extra leafy edition": a signed copy of the book for the Microsoft Giving Campaign, complete with a unique drawing inside, and other drawings hidden throughout. “The Laugh-Out-Loud Cats Sell Out” presents the very best of Koford’s online archives, alongside 30 new comics produced exclusively for this collection.

In addition to Koford’s original drawing inside the book (pictured here, a recently posted comic) there are 20 more leaves hidden throughout this extra-special edition of the book.

Very cool.

 

Tags: articles, what I read, twitter, Microsoft, Windows 7, Giving Campaign.

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