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Your questions: how does the AT&T 8525 PPC phone compare to the Apple iPhone?

A quick post as I run off to lunch… a question I received yesterday from a friend as I was doing mail on my 8525… 

“What’s the difference between the AT&T 8525 [aka HTC Wizard] and the new iPhone?”

Let’s point the wayback machine to June, 2007, and Tom Yager’s Infoworld blog posting, as AT&T positioned the 8525 Pocket PC phone at a low promo price and apparently as a alternative to the Apple iPhone

“Mobile buyers brought to AT&T’s site by iPhone’s pre-launch excitement will be greeted with a number of iPhone alternatives, but AT&T has pushed one to the front of the pack. AT&T chopped $300 off the $599 list price of its newest top-end 3G device, the 8525 Windows Mobile 5 Pocket PC, just in time for iPhone’s launch.

“I find AT&T’s re-pricing particularly interesting since the 8525 is the very handset I chose to pit against iPhone. The 8525 is a business handset with consumer features, while iPhone is a consumer handset with business features. They both converge, yet they end up in very different places.

“I’ve been carrying an 8525 for about a month in preparation for the shoot-out and as part of my real-life road warrior mobile device testing regimen. I’ll hold my opinions for the review, but I will say that the 8525 is dear at its $599 list price, appropriately priced at AT&T’s standard $449 2-year subsidized price, and is worth checking out in person at $299.

“The 8525’s killer feature will be its Windows Mobile 6 upgrade, which AT&T promises for the third quarter of this year. Expect it to be downloadable, but not necessarily free. If the 8525 had shown with Windows Mobile 6 in time for iPhone’s launch, the landscape might look quite different.”

Mr. Yager provides a side-by-side feature comparison of the two phones as “part of a work in progress for [his] InfoWorld Test Center shoot-out among iPhone, T-Mobile BlackBerry 8800 and the AT&T 8525.” 

As you may recall, at home we made the move to the then Cingular 8525 with Windows Mobile 5, when we found the price even lower than the pricing this summer…

“The clincher on this deal? Over the holiday shopping weekend last week, Cingular offered a “Buy One Get One Free” deal and the phones were essentially half price: not only was Cingular’s family plan comparable to what I had on T-Mobile, their pricing on devices was better. (The lowest tier of Internet access is a couple of dollars more a month than T-Mobile’s WAP access, but affordable.)”

Depending on the timing and your local AT&T dealer, your mileage may vary.

Also of interest: Russell Shaw’s blog post today on “So who is this $100,000 mystery buyer for iPhone unlocking software?”

Tags: AT&T, Apple iPhone, Windows Mobile, Cingular 8525.

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Old news: Free Retrofit for Xbox 360 Wireless Racing Wheel

I missed this article last week.

We have an Xbox 360 Wireless Racing Wheel, and one that has taken a back seat to the of Dance Dance Revolution pad.

I learned from Gregg Keizer at Computerworld (and various news sites) that the Wheel should have a free retrofit applied. There’s an announcement on Xbox.com that notes that “a component in the Wheel chassis may in rare cases overheat and release smoke when the AC-DC power supply is used to energize the Wheel.”

Jeepers.

“Owners of the Xbox 360 Wireless Racing Wheel should print out the retrofit form or call Microsoft at 1-800-4MY-XBOX to register to receive the retrofit and protect against the potential hazard described above. Instructions will be provided with the retrofit. We are notifying and will be coordinating our response activities with the relevant regulatory agencies such as the U.S. Consumer Product Safety Commission. This may impact delivery dates.”

Until you receive a retrofit for your Wheel, Xbox recommends that you run the wheel on batteries only.

Or just of Dance Dance Revolution and Guitar Hero until it arrives.

Tags: Xbox 360, customer support.

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News: Acer to buy Gateway

Jason Dean reports in today’s today’s WSJournal that Acer is buying Gateway…

“Taiwan’s Acer Inc. said it had reached an agreement to acquire Gateway Inc. in a deal that values the U.S. company at about $710 million and pushes Acer past Lenovo Group Ltd. as the world’s No. 3 vendor of personal computers.

“The deal appeared to mark a double blow to Lenovo, which has been the world’s No. 3 PC vendor since buying the PC business of International Business Machines Corp. in 2005. Lenovo disclosed earlier this month that it is in talks to buy a stake in Packard Bell BV, a Netherlands-based PC maker. That deal was aimed at giving the Chinese company a leg up in the European consumer market, where Acer is especially strong.”

As noted in this blog posting on ZDnet by Larry Dignan, Acer has been doing well in securing a better retail presence, which has put Dell “at a disadvantage because the fastest-growing segments of the PC industry are consumer and emerging markets, which was demonstrated by Dell’s share losses to HP and Acer in the past year.”

A benefit to the merged companies: improve their combined customer service image. Good to note that Gateway has seen their customer satisfaction scores in the American Customer Satisfaction Index increase over the past three years, hitting 75, up more than two percent. 

Acer seems to be everywhere with a number of models in retail, and I’ve seen a number of Acer Ferrari notebooks around town–models that users say they like.  Acer should do well if they are able to continue to bring out more highly-rated computers like the Acer Aspire L310 and Travelmate 8204WLMi (one of PCMag’s Favorite Laptops). 

But I haven’t seen a similar rise in quality wen it comes to their monitors, especially when I looked at home desktops recently. Although the Aspire 310 received good marks, the Acer X221W LCD monitor paired with it at retail didn’t match up. Said John R. Delaney of PC Magazine in a recent review, “an attractive appearance and low price don’t compensate for the Acer X221W’s dismal image quality.”

Tags: Acer, Gatewaymergers, PC hardware, customer satisfaction.

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How to: add simple, inexpensive feet to your electronics tower for improved passive ventilation

I’ve often wondered if there was an easier way to improve the ventilation of the consumer electronics in our family room entertainment system.  We have a couple of pieces in a cabinet under our family room television (tuner, Replay TV DVR, DVD recorder, Xbox 360 and other equipment).  Often with these devices, manufacturers often recommend that units be no closer than an inch from another piece of electronic gear to provide adequate ventilation.  In fact, our DVR has an added whisper fan unit I installed to help cool the PCB and hard drive, and needs some clearance to operate efficiently.

I thought apart from building bulky shelves or adding noisy cooling, there must be an inexpensive way to provide acceptable passive cooling.

I originally thought to purchase a small shelving unit (glass or metal) that would support the gear as well as fit nicely within the AV cabinet.  But I wanted to reduce the amount of stuff in the cabinet as it seems we’re often putting new stuff in, adding a cable or making new connections. 


Tara Labs Vanishing Points [click for more]I remember various systems that audiophile friends have installed to rack and support their direct-drive analogue turntables, which I’ve seen suspended in mid air, levitated and dampened to reduce the chance of a needle skip on the classic copy of Einstein on the Beach.  I’ve seen that audiophiles often rely on isolation feet (some are $10-20 a foot, and can run into the $100s as noted here).  These are shaped like cones, squares and hockey pucks, often constructed out of different materials, providing not only elevation absorbing the shock of a knock to the cabinet or walking across the floor. Some are quite attractive as the one at left, the Tara Labs Vanishing Points, and is easily added to a system.


But, I’m not looking for complete turntable vibration isolation.  I’d like the air to circulate around the gear and decrease the close proximity of to pieces of gear that could be hot enough to fry an egg.  Well, not really, but you get the idea.  High tech components being what they are, heat is on of those things that can contribute to a drop in the life span of a favourite piece of gear.  We also have a lot of gear, so the cost for the Vanishing Points (although quite lovely and will have a place in our home theatre one day) is higher than I’d like to spend on the gear in the family room and the kid’s play room. 

Last fall, I was working on my son’s Halloween costume, walking through Lowe’s Hardware with my six year old son. We were looking for pieces to make a light sabre thingamajig for his older brother’s red imperial guard costume, and we stumbled upon a solution.


Lasco branded 1 1/2 inch PVC Cap PVC pipe caps.


The Lasco branded 1 1/2 inch PVC Cap to be specific works quite nicely, either cupped/ slipped over the feet of many CE devices, or (upside down) permanently mounted to the bottom in place of existing feet. Available at many hardware stores (and certainly available from different manufacturers), these are inexpensive pieces that probably will find more uses than the one I’ve outlined here.  


Permanent mounting takes a little longer as there is drilling involved, and a possible trip to the hardware store to get the right hardware that’s sometimes needed (see below).


pvc feet in usefitting the cap to your feet For items in our home, I first dry run the fitting by placing the cap over the existing feet upside down (as pictured at left), allowing me to verify the fit and placement.  You can use a dab of hot glue melt to hold them in place, but gravity works fine for smaller stack of one to two units. 


Prior to use, these caps can be spray painted to match your consumer electronic system with just the right paint (I have successfully used Krylon Fusion spray paint for plastics on past PVC projects for the kids) or left industrial white.


placing the screw in the capdrilling the cap I find that the 1-1/2″ is fine for retrofit replacement feet. Just unscrew the existing foot from your electronics, drill a hole in the centre of the top of the closed end of the cap and reattach the cap in place of the foot. You could use grade school geometry to find the center of a circle, or you can eyeball it with these caps, as the raised logo has a nice little rectangle directly over the middle of the cap’s top. 


all donescrewing the cap to the CE deviceMost existing screws will accommodate the thickness of the PVC cap… if not, take the screw in to Lowe’s and they’ll most likely be able to find hardware that fits the bill.  


For permanent feet, you may also add adhesive felt or rubber cut to the shape of the cap, if you’re concerned about marring the tops of your gear.  I found no scratching or blemishes as a result of the caps, but your mileage may vary depending upon the composition of the case of your electronics.  For an industrial sprayed metal chassis, so far no effects have been seen.


All up, the cost for the four caps was under $3 as I was able to use the existing screws.


Dynamic titleIf you are fitting the caps over a electronic device that has the now popular adhesive mounted rubber feet, use the cupping approach and lightly glue them into place.  You could also use them as a makeshift isolation foot by setting them in between your electronics and place a small, inexpensive adhesive rubber foot (also available in hardware stores and at Radio Shack) on the top of the cap.


Lasco Fittings makes several different diameters — from half inch all the way up to eight inches — just measure the diameter of the feet on your electronics to find the right fit for a slip-cover approach. Then do an advanced search in the Schedule 40 product category for “cap.”  Lowe’s seems to carry a selection of diameters up to two inches.


Tags: How to, DIY, hardware.


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Seattle Times’ article on the post-Gates era, plus ThinkWeek and the need for “more cowbell”

Benjamin J. Romano has an insightful article in today’s Seattle Times on the preparations “for the post-Gates era” at Microsoft by the leadership.  

“Building a bank of collective wisdom is one part of the preparations going on at the highest levels as Microsoft prepares for a momentous shift to the post-Gates era.

“For the past year, and really the better part of the past decade, Gates has been downloading the institutional knowledge of Microsoft and the software industry stored in his head to the leaders who will handle his responsibilities at the company he co-founded 32 years ago.”

On Think Week:  The article also touches on Gates’ much-heralded Think Week. If you haven’t heard of Bill’s week-long retreat to go through many of the dozens (or usually hundreds) of papers submitted, Think Weeks are semi-annual opportunities for employees to submit the best ideas that are bubbling up in Microsoft. As Gates’ said, Think Week is an opportunity to “read the latest Ph.D. theses, try out new technologies, and try and write down my thoughts about where the market is going.”

Bill reads and comments on the papers supported all the while by what the Journal termed as “a steady stream of Diet Orange Crush.”  I recommend the coverage a couple of years ago by Robert Guth here in The WSJournal and Dare’s good write-up in an old blog posting

Past Think Weeks used to be one of those things that people talked about in hushed tones and references, almost like some sort of secret ritual, but no longer.  That’s good, as there’s a tremendous benefit to expose the ideas to a larger set of employees.  It’s not so much “done by committee” as Romano wrote in his article: Ray Ozzie, quoted in the article today…

” ‘Think week’ has been transitioning from a single ‘Bill thing’ to something where a broader audience gets the chance to comment on submitted papers. The tradition of think week is incredibly strong,” Ozzie, who replaced Gates as chief software architect, said in an interview earlier this year with the Wharton School’s online business journal.”

That’s also good, as The Journal reported in 2005 that there were nearly 300 papers for his week’s review: having more eyes looking at the papers benefits us all.  People should be encouraged to take the initiative and be exposed to the insight and ideas of the incredible talent at the company. They can also see an evolution of different areas, technologies and thoughts over the years. 

On technical leadership: Switching gears for a moment… and thinking about a “post-Gates era”…  Brad Silverberg, ex-Microsoft exec and strategic consultant to Ballmer, was quoted in the article that Microsoft is “a notoriously difficult place for outsiders to come in and be successful.”

That’s true. It’s also a place where Ozzie has been able to capture the attention and respect of employees in the company. 

And we need more Ray.  (Said with the same emphasis as in the historic SNL quip of “more cowbell!”) 

IMHO, it’s important that he also espouse on what he believes we should focus on, improve upon. As mini-microsoft blogged in this post on “random unconnected things” back in February… 

“Where’s Ray? I’m sure Ray Ozzie has been busy being the wizard behind the connected services scene of the future, but he’s just plain running too silent for my comfort. And I’m sure with Mix07 he’s going to go through presenting some new technology we’re thinking about… perhaps even add single 2007 entry to his unloved blog. But if Ray is the bridge to the connected future from the present Gates, we all need more obvious leadership infrastructure getting us there, and more engagement from Ray and his brigade about what’s happening and what kind of coherent vision is coming about. Silence makes me edgy.”

I agree. As I posted previously, Ray’s external blogs may not be updated regularly, but it appears that Ozzie gets it, and is working on being more visible.  He is in the press more and more, thankfully, and increasingly visible, more communicative and thoughtful on the big issues that impact the company.  He’s positive on the focus needed on the customer experience: “the most important person is the customer or integrator that understands how to match the capabilities of a specific technology to what’s needed.”

Again, IMHO, this is an area for improvement, an area that Gates has mastered. It was noted in the Times article (by Matt Rosoff, an analyst with Directions on Microsoft) that Bill has the “automatic respect of every Microsoft employee.”

IMO you have great, articulate and technically astute leaders in people like Bob Muglia, Jeff Raikes, Jon DeVaan, J Allard, Satya Nadella, Soma, Steven Sinofsky… the list goes on.  These leaders also understand the importance of providing a great customer experience with our products and services. 

Ray is from the same mould. And I believe that Ray can also help — along with the rest of the company leadership — fill the need for insightful, public technical voices at a global level as Gates departs.

More cowbell.

Worth reading also are the sidebar articles on Craig Mundie and Ray Ozzie…

  • Craig Mundie: Company envoy will keep that role
  • Ray Ozzie: Collaborative leader has “coaching style”
  • Tags: Bill Gates, Ray Ozzie, customer satisfaction, Microsoft.