Categories
Uncategorized

Cybersafety and staying safe online

I’m clearing out the email that I missed this week due to a number of big reviews and meetings (apologies), and one was from a reader and associate who noted that my entry on creating strong passwords (and passphrases) was quickly followed by a couple of similar stories in the press. Or was it that I was following up on the press reporting a number of cybersafety stories?


First, she points out, there is this article in the Seattle Times on cybersafety which noted that the AARP reported that…



• About half of Washington computer users don’t recognize phishing scams — 49 percent said they were unaware that banks don’t send e-mails to customers asking them to click a link to verify account information.


• About three-quarters of Washington Internet users didn’t know that a Web site’s privacy policy does not prevent the company from sharing customers’ personal information with others.


• Six in 10 computer users believe incorrectly that, by law, a Web site comparing prices of products or services must include the lowest available price.


I particularly appreciated the sidebar on six tips for staying safe online:



  1. Protect your privacy and personal information
  2. Be alert online
  3. Delete junk e-mail
  4. Use strong passwords
  5. Use antivirus software and a firewall
  6. Be smart about downloading

More info:



  • Free AARP Cyber Safety Seminars Offered: AARP teams with Microsoft, the Attorney General’s Office and the FTC to launch online safety campaign.
  • Stay Safer on the Internet: AARP Washington’s Cyber Safety Toolkit is available to help you stay safer on the Internet.
Tags: , , .

Categories
Uncategorized

Top Ten Lists: Customers and Customer Service

This is a good cross post from Young Joo with his “top 10 list of how you as a software engineer should view customers.”


I think the #1 item should be “Customers are not stupid.  They are smarter than you are most of times.”


Here’s a couple more of my favorite top ten lists:



Tags: , , .

Categories
Uncategorized

Friday Link: The link between email and checked baggage

My friend Pierre blogs that you’re as likely to lose an email as the checked bag on your next flight



“More email is lost than I thought. The loss rate is at least 0.7%, or 7 messages in 1,000 [1]. If you send ten messages a day, this means 25 will go astray in a year.”


Ten messages a day? Far more than that at the office.


But, if you think that you’ve lost an email that someone says they sent your way, be sure to check your junk mail folder.


Random bit of the day: And of course, there’s fun in watching the video at this link, where Bill Gates teamed up with Napoleon Dynamite from PDC 2005.


Tags: , , .

Categories
Uncategorized

Tomorrow: Spotlight Webinar on The Road to Vista

Tomorrow (May 5th) be sure to check out the webcast “Solution Spotlight Webinar: The Road to Vista” with Tim Armstrong.



Friday, May 05, 2006
10:30 AM Pacific Time (US & Canada)


You’ll get a look at the Windows Client Product Roadmap and a preview of key features in Windows Vista around performance, reliability and security. From the description:



We’ll also cover the Windows Server Product Roadmap including SP1 enhancements and an overview of the new features of R2 including Simplified Branch Server Management, Improved Identity and Access Management, Reduced Storage Management Costs, Rich Web Platform, Cost Effective Server Virtualization and Seamless UNIX/Windows Integration.


More info:



Tags: , , , .

Categories
Uncategorized

Is it real or… Find out with Office Genuine Advantage

If you think that the copy of Microsoft Office you purchased may be counterfeit, there’s a way to tell for sure via a new program that TechWeb reported on today.


Microsoft’s Office Genuine Advantage (OGA) and Windows Genuine Advantage (WGA) programs are (as per our web site) “part of Microsoft’s on-going effort to protect customers and partners from counterfeit software and to increase customer awareness of the value of genuine Microsoft software.” The latest OGA program is for users running versions of Office localized in several languages, that checks if you are running an authentic copy of Microsoft Office.


From the article:



“There is a process for receiving a complimentary replacement of the Office software,” the spokesperson said. “It requires that the OGA user submit proof of purchase, the counterfeit CD and a counterfeit report with details of their purchase. Upon fulfilling those requirements, the user qualifies for the complimentary offer.”


More info:



Tags: , , , .