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Surviving CES in Las Vegas: A few helpful hints

The Seattle Times’ Brier Dudley predicts in his column from the last day of 2007 (here’s a link to his blog) the topics that Bill Gates will make in his annual opening-night keynote at the Consumer Electronics Show (CES) in (viva!) Las Vegas. More on CES here… I’ve been to my fair share over the years — since the days of Comdex — and thankfully will be at work in Redmond next week.


My hat is off to the many folks we will have at CES this year. 


I was asked today for a couple of restaurant recommendations, so here are a few tips for those heading off to Vegas this weekend for the event:


Flight and Hotel: If you don’t already have either of these, good luck.  You’ll have a better chance of winning big on nickel slots than finding either at this late date.  Stay home and read the daily CES blogs.


But if you must go, try booking online, going stand-by, or fly and drive from another major city.  As for hotels, call a well-connected travel agent or try to find a room in town (downtown Las Vegas)… otherwise, find a friend staying at the Embassy Suites across from the LVCC and snag the pull-out couch, offering to go Dutch for dinner at Aureole (where you’ll be buying the wine, of course ;).


Pack light.  Keep in mind that it is cold in Vegas this time of year: the weather will be near freezing at night (“but it’s a dry cold”) and up in the mid 50’s during the day (or about 10 degrees for my friends outside the States).  Check the weather report for Vegas here.  If you are doing demo duty, chances are the standard dress includes khaki or dark pants and company provided shirts: ask for two shirts and have one laundered daily if you are on booth duty each day. (Shame on the companies that only give out one shirt to booth staff, and double for those companies that don’t spring for padding under the carpet at the booth.)  See also a few travel recommendations from Colin Cowie on packing.


For after the day’s event, you’ll need bring a jacket that you can wear as you brave the winds from the Arctic tundra as you make your way from the LVCC to your hotel.  But wear a stylish shirt underneath just in case for the late-night antics around town… or better, bring a nice shirt allowing for a quick change prior to dinner and doesn’t require a trip back to the hotel.  I mean, c’mon: this is Vegas… (Please note that this part of the post is shallowly geared towards the boys: ladies heading off to Glitter Gulch should pack accordingly, but still bring comfortable shoes for the show floor.  They may not be pretty, but you’ll be happier come dinner time.)


Wear great, comfortable shoes.  And don’t bring the stylish shoes, go for comfort as you will be standing and walking.  A lot.  If you’ve been to CES in Vegas previously, you’ll recall that many smart execs are often seen roaming the floors in walking shoes or sneakers.  My pick: anything from Ecco, Rockport or New Balance, which all have nice shoes in black to go with your winter wool suit or trousers.   


Bring your favourite snack food.  See below on booking restaurants early (call before you fly) and be sure to bring your favourite portable snack foods (such as trail mix, snack bars) as the food selection on the show floor leaves something to be desired.  (Note that the cafeteria at the main entrance does serve a reasonable selection of breakfast items.)  Personally, I find that Odwalla bars travel well, particularly the C Monster and Berries GoMega.  You’ll be the envy of all waiting in line for the hot dogs that have been slowly rotating on the burners since 2007.


Getting from the airport to anywhere: Remember, if you need to get a taxi cab at McCarran airport, look to the departures area where people are exiting the taxi.  (Just a suggestion, not an endorsement.)  If you arrive into Vegas with other folks on the same flight, consider renting a limo or get together an impromptu set of people going to roughly the same hotel on the strip: that way you’ll pay one limo fee.  Last, unless you plan on traveling off the main strip, don’t rent a car (take a cab) unless you enjoy paying daily hotel parking rates akin to what you would pay for a flat in SoHo. 


Travel from the strip to the LVCC.  On the strip, well, you’re on your own.  I suggest comfortable walking shoes.  Most CES-affiliated hotels have shuttle busses to the LVCC but get there early as many are filled to capacity.  When leaving the LVCC and faced with a bus line longer than the The Road Ahead, check out the busses with shorter lines destined for other hotels that may be within walking distance of your destination (use the shuttle bus link for more details).


And the Las Vegas Monorail is a deal when you consider the costs (in cash and time): $5 per ride or a three-day pass for $40 (you’ll spend that much in a single cab ride in the wrong line of traffic).  It runs between various hotels (MGM Grand, Bally’s/Paris) and the Las Vegas Convention Center (LVCC) and Las Vegas Hilton.


Say hello your new best friend: the hotel concierge.  Introduce yourself and hand them a business card.  That one move may come in hand later more than you know.  See ‘dinner’ and ‘getting to the airport’ for starters.  If you plan on doing a lot of schmoozing at CES, call them and introduce yourself now to let them know you will be staying at the hotel.  As Cowie notes, “ask your concierge to make some reservations for you now at top restaurants so you don’t find that you can’t get in when you arrive there in peak season. Tip the concierge the moment you arrive…”  See, you can learn helpful travel hints from a man that you thought only had great party design sense. 😉


There’s nothing like dinner in Lost Wages: I like standing in lines waiting for a table about as much as enduring some of the things you probably won’t ever see on the evening news.  Unless you already have a reservation at one of the better places on the strip, and if you lack an invite to a team or company event (or even if you have one and they chose the buffet at Circus Circus – private joke), there are lots of great places to consider for dinner (many of them off the strip, if you don’t mind a drive).  For starters, check out Vegas ratings on Gayot.com’s list of top Vegas restaurants as well as Frommers.com list of top Vegas eateries.



  • On the strip… price-is-no-object favourites include Aureole (awesome), The Rosewood Grill (with huge, photogenic lobsters), Piero’s Italian, The Palm Steakhouse, Emeril Lagasse’s Delmonico Steakhouse, Nobu for sushi at the Hard Rock and Seablue at the MGM.  If you are dining with a small set of people (two or three people) then consider eating at the bar at one of the better places: you’ll bypass the wait and often get the same food as in the main restaurant. 
  • Off the strip… favourite restaurants include the India Palace, Thai Spice, Roy’s… and my personal favourite, Rosemary’s Restaurant, which reminds of the great food of New Orleans, courtesy of Michael and Wendy Jordan. 
  • To keep within your per diem… I like the always wonderful Lotus of Siam for Thai (just off the strip), Market City Caffe at the at the Monte Carlo Hotel, the Burger Bar at the Mandalay Bay, Capriotti’s Deli and the Bougainvillea Cafe at Terrible’s Hotel (great breakfasts).  Add to that in addition to the buffets at many of the top hotels (a great list is on gayot.com noting top buffets).  One way top top out the per diem in a single sitting (but so worth it) is at L’Atelier de JoĂ«l Robuchon at the MGM Grand Hotel is an awesome value for the money, with an incredible French tasting menu.
  • For breakfast or dinner, go for the amazing French cuisine at Bouchon at the Venetian, from Thomas Keller of the famed French Laundry restaurant in Napa Valley.  A great place to splurge. As noted above, yogurt and basics are available at the LVCC entrance.  Avoid anyone on the street offering you a flyer “to a great place for breakfast” that looks like anything but a great place for breakfast.  If you’ve been to Vegas previously, you know what I mean.

A note on booking tables… Consider booking your table through your hotel concierge as noted above: if you haven’t called them in advance, ask for their help in booking a table (tip, please) and get their business card with their phone number after you check in… and give them a tip if they offer a direct dial number.  A good concierge may be able to score a reservation to a hard-to-book place: I have found that your best bet is a well-connected hotel concierge if a direct call to the restaurant doesn’t pan out.  Also, look to your credit card company (many offer a concierge service) or try your hand (or mouse) booking a table at OpenTable.com. Many of the restaurants still show availability on OpenTable.com as of today, so book early.


Know what’s going on off-show hours.  “No, really… we were entertaining clients at ‘O’ last night…”  Before you depart, visit the New York Times’ guides to Las Vegas and go to the Time Out Las Vegas Site for a list of sights and attractions around this gambling capital.  Vegas is not just about casinos and floor shows: there are fine art museums like the Venetian Guggenheim, the roller coaster at New York New York (which is usually quite crowded), and with a nod to my own geekyness (and many others in Windows, not naming names) there’s Star Trek: The Experience at the Hilton just next door to the LVCC: thanks to my old friend, Ian, for originally introducing me to Quark’s Bar and Grill long ago (in a galaxy…) which actually has some reasonable lunch fare.


The Times has a great 36 Hours in Las Vegas guide that should not be missed (Bookmark or print an XPS file of their Las Vegas restaurant listings and main attractions). 


See the Review Journal’s Best of Las Vegas site prior to heading to Vegas. The Journal has the rankings from everything from the best restaurants to the Best Elvis Impersonator (it’s Trent Carlini, winner of the ‘Next Best Thing’).  Great shows include Blue Man Group, Cirque du Soleil and even Monty Python’s Spamalot. 


All in all, try to have fun… just don’t try to expense it.  And if you must, tell folks that the night out at Penn and Teller really was for a business meeting, that you had to go and it wasn’t very good.  (But careful, as it truly is a great show.)


Getting to the airport.  Finding a cab on the last day of CES is like looking for your 25-character product ID code for software you first installed a year ago.  Trust me on this one.  Arrange a car in advance through your concierge for more than one traveler.  Or that concierge you tipped earlier just may have arranged a shuttle for a small group that has an opening. 


If you don’t have a ride from the LVCC… I have found that when leaving the LVCC directly for the airport, go to the head of the line and ask if anyone else is destined for the TSA security screener at McCarran… and if there’s room, offer to pay for their ride. Best if you have carry-on luggage and not the 12-spaces high demo rack destined for cargo check in.  (Please note that I have used this tactic once or twice and found it to be tremendously helpful, but do not endorse the practice… particularly when the line is long and tempers are high. In these cases, be discreet 😉  This strategy also works in hotel lines, just don’t do it within earshot of a taxi driver. (You saw “Taxi Driver,” right?)


If you’re press (blogs are press, right?) there is a shuttle service to McCarran every 30 minutes on January 9 and Thursday from 10 am to 7 pm from the LVCC and Sands front entrances for $5 per person one-way, cash only. (Thanks to Tara, Jaime and Sarah for the info on their site, and see Sarah’s tips here on surviving CES with links to the items that “other CES veterans have brought to past shows here.“)


More tips: For some additional tips, see Betsy Aoki’s Tips for surviving CES, and other survival tips courtesy Live Search.  Also see the suggestions and links in Scoble’s “how to-survive CES without getting off the couch. [And added 010308…]  I certainly agree that regular visits to Engadget and Gizmodo is a good start start, particularly as Robert notes that “Engadget has more than 10 people walking the floor for you. Why? So you don’t have to!”


Now, back to Brier Dudley’s column:  Brier speculated that Bill Gates will announce a few new things, not the least of which is his prediction for a new Xbox 360 system SKU, in addition to an announcement of licensing the Xbox 360 platform to consumer electronic companies.


“In particular, Microsoft could work with Toshiba to develop a digital video recorder with a hard-drive, high-definition HD-DVD drive and Xbox gaming capabilities. They’re already allied against Sony and other backers of the Blu-ray DVD format, and Toshiba could help Xbox finally penetrate the Japanese market.

“Microsoft could also make a splash by announcing plans to give the Xbox 360 an internal HD-DVD drive, putting it on par with Sony’s PlayStation 3 that has a built-in Blu-ray drive.”


Here’s hoping for the new SKU. I’ve noted on my blog that I don’t want another peripheral for the Xbox 360… I would like to see an HD DVD drive built in to the main unit. That would be worth the premium cost. (I asked earlier this year, “when will we see an Xbox 360 Elite HD bundle announced?”)


And digital video recording a la Media Center, Replay TV and Tivo? Yes, please.  Again, I’ll repeat myself that having an on-board digital video recorder would be a good combination with the Xbox Live Marketplace for movies and TV delivered to the Media Center PC. 

But just as we have an external HD-DVD drive for the Xbox 360, there should be an add-on (USB 2.0 peripheral) to provide DVR.  Just don’t make it an expensive add-on as we see today with the high-priced Xbox 360 wireless adapter.

And whilst we’re on the subject, two words: wireless networking.  Two more words why it should be built in: Nintendo Wii.  Better, a whole sentence: My kids love the Wii, and their father loves that it has a built-in WiFi capabilities.

Wherever you end up during the keynote, enjoy it.  And if you are in Vegas, get there early if you want a seat… arriving and standing line, say, sometime early Sunday morning.


Tags: Microsoft, Xbox 360, CES 2008, CES 2010, CES, travel tips.  http://tinyurl.com/8927vn


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Of interest: Travel with your spare lithium batteries in your carry-on bags

Happy 2008.  If you are traveling today (as are many other people), keep in mind to carry your loose lithium batteries with you instead of tucked away in your checked luggage.

The new US Department of Transportation (D.O.T.) regulations took effect yesterday (January 1, 2008) restrict how airline passengers transport lithium batteries, which are in everything from digital cameras to laptop computers and many portable consumer electronics.

From now on, you’ll have to carry them in your carry-on luggage rather than in your checked baggage.  Keep stocked up on Ziplock bags, as any loose batteries in your carry-on bags should be stored in plastic bags.  This should, the D.O.T. reasons, should reduce the risk of fires resulting from lithium batteries.

As noted in several stories, the new rules also limit the number of batteries you can carry on the airplane: the rule limits you to just two additional rechargeable lithium batteries not installed in a device.  So, if you travel cross-country and need more than two, consider a larger, extended life battery.

Of course, if you have luck as I had over the holidays, this is a better idea, given that our airline lost one piece of our luggage on a non-stop flight. 

There is an exception, of course: batteries are allowed in checked baggage when installed in a device.

Details: As I learned from the article by Andrew Hickey at CMP Channel, the D.O.T. states that…

“spare batteries can only be carried on if they contain up to 8 grams of lithium content… Lithium metal batteries have a limit of 2 grams of lithium metal, regardless of whether they’re carried as spares or installed in a device.”

That limit seems to be the case in most portable electronic batteries.

The new rules for batteries are also described here on the SafeTravel.dot.gov Web site.

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Windows Vista and Windows Live videos… on YouTube

This is too much… Duncan Riley on TechCrunch reports that Microsoft marketing is using YouTube To promote Vista & Live, and left page comments open.

“The content itself isn’t all that exciting, but they do demonstrate various positive aspects of Vista and Live that viewers may not be aware of. The more interesting aspect is that Microsoft would use the Google owned YouTube for such as promotion; it certainly demonstrates just how powerful the market position of YouTube has become over the last 2 years that Microsoft would use it to promote their products.”

imageHere is WindowsVistaAndLive’s YouTube channel, with a link to their main page of video clips… joining the service less than a week prior to Christmas.

One of the most popular clips is on Sharing Slideshows on the web via Windows Live Spaces… with approximately 380,600 views at last count…. I would’ve thought that the most popular would have been on sharing photos on the web.

Not just interesting for the video clips, the comments are an interesting read.

imageOf note: many of the videos featured are available in higher resolution on the Microsoft site for Windows Vista plus Windows Live site… available off of the Windows Vista home page.

Perhaps the person (or persons) behind WindowsVistaAndLive will also be posting responses to some of the comments as well. 😉

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Great customer service on a snowy, Sunday afternoon… and they called me

This afternoon whilst on vacation (and yes, the kids were accessing the Internet after playing in the snow) we had a problem with the DSL connection at the house.  Of course, it necessitated a reset of the DSL modem and wiped the account info and password to the ISP.

Great.  I could imagine the cries as the kids were unable to access their favourite Weird Al videos online.  And having the broadband access allowed me to work with our super folks around the world over the last few days as a South American country decided to change their daylight saving time settings… with only a couple of days advance notice.

So, after scouring the house for an inkling of the account name, password, ISP settings and the like with no success, I fired off a mail to the from my trusty Windows Mobile phone (the HTC 8925)… at least my AT&T Internet access was reading two or three bars…

“We are staying with our family at <a snowed in address> in <a small snowy mountain village>, telephone # <local phone number>. We reset our dsl gateway connected to your service and wiped the account name and password on the modem and are unable to access the ‘net. Could you help us get back on line?”

OK, I thought, perhaps we’ll hear from someone tomorrow after they get down from the slopes and before they head off for a New Year’s Eve party.

Or not. 

Fear of dread and an inability to log on and get the latest tunes for a festive countdown from Zune.net struck me, or more importantly print our boarding passes before our flight

Then, less than 30 minutes later, the phone rings:

“Hi, this is John… I read that you need to reset the settings on your DSL modem.”

I was floored.  Sunday afternoon with still enough daylight to see the ski runs, and a tech is calling me via his mobile to help me out.  How cool is that? 

As he spoke, I typed the information John provided into a Word document and followed along, editing the settings via a direct cable connection to the DSL modem and wireless router.  A few minutes later, after running through the setup, the IP settings and DHCP Server configuration, we were as good as new.  And I set it up so that future guests could access the wireless Internet via a secure key, posted to the side of the router.

As noted, I compiled the directions that John rattled off in a document to leave at the house for our hosts to enjoy the next time their network settings are wiped clean, complete with screen shots.  John noted that the basic configuration and setup information (sans account info) is available on their web site: sure enough, that web page proved a good basis for my brief tutorial.  With that, I have a neat step-by-step instructional document to leave at the house on how to access the internet, coupled with account information… and the telephone number for tech support should it be required.

Great customer service from Vail.net – kudos and my thanks to a super support tech.

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Argentina is changing their daylight saving time: Dec 30th

 


This past week, the government of Argentina approved a new change to their observance of daylight saving time in the country effective this Sunday, December 30, 2007 at 12:00am to March 16th, 12:00 for Argentina. (I cross posted this to the DST and Time Zone blog on this post whilst on holidays…)

According to Reuters, “under the new law, which both houses of Congress passed the same day, the time in Argentina will jump forward an hour starting on Sunday. The clocks will turn back on March 16.”  Information is also available via our Argentinean web site at http://www.microsoft.com/argentina/dst.

Currently Argentina is using GMT-3, with this change we will be using GMT-2.  This fast-tracked change came with little advance notice and little reason for a fast implementation.  Many of our customers are in a so-called “freeze period” where they do not make any changes or deploy any updates to their networks or systems. 

Possible changes:  Some customers may select to manually move their own users and systems to an appropriate time zone (such as the Mid-Atlantic TZ) on December 30 and move clocks back to Buenos Aires (GMT -3) on March 16.   Other customers may wish to follow the guidance below for manually changing the registry.  (See the section below for considerations of these changes.) 

In addition to Microsoft products, other software, OS releases and hardware (phones, routers, switches and managed devices) may require updates/ changes. 

In the future, the government will set the dates for daylight savings without congressional approval. Officials say the measure is likely to take effect again next October,” reports Reuters (see http://uk.reuters.com/article/oilRpt/idUKN2734841120071227 and http://www.buenosairesherald.com/argentina/note.jsp?idContent=452122 for more details.) 

Our teams at Microsoft have taken several steps to alert customers and partners to the change in Argentina, providing near daily updates through several bulletins and information.  Although there will not be any hot fixes provided prior to the change tomorrow, advice and recommendations have been provided and will also be available on the central Microsoft DST & time zone site at http://www.microsoft.com/time and at http://www.microsoft.com/argentina/dst.

Of course, less than a week is a tough time to get everyone alerted to a change of this magnitude.  In order to achieve more seamless transitions to new DST rules and time zones, ample advance notice and concentrated efforts on promoting any change should be provided to the people and businesses impacted.

We’re sharing the following information in response to an announcement by the government of Argentina about the implementation of daylight saving time in Argentina for 2007-2008.

Upcoming Daylight Saving Time implementation for Argentina in 2007-2008

The steps provided in this bulletin were created to mitigate the impacts that the daylight saving time implementation will cause for customers in Argentina. These are the impacts primarily anticipated at the time this document was written, and the effects that customers may face are not restricted to them.

The suggested actions on this bulletin might receive additional testing. Therefore, if you are not severely affected by the DST changes in Argentina, we recommend that you wait for the next DST cumulative update that will likely contain the updates for Argentina.

This bulletin contains information about how to modify the registry. Make sure that you back up the registry before you modify it.  Make sure that you know how to restore the registry if a problem occurs.

The information described in this document may change without notice. In addition, customers should be aware that further guidance will be provided at any time by Microsoft.

Background – implementation of Daylight Saving Time for Argentina in 2007-2008

The government of Argentina has announced the implementation of daylight saving time (DST) in Argentina. The following are the start and end dates for the daylight saving time defined:


  • Daylight saving time begins:  Sunday, December 30th, 2007 at 00:00 A.M local standard time.

  • Daylight saving time ends:  Sunday, March 16th, 2008 at 00:00 A.M local daylight saving time.

Currently, computers in Argentina use the “(GMT-03:00) Buenos Aires, Georgetown” time zone setting. However, the default values for the “(GMT-03:00) Buenos Aires, Georgetown” time zone setting in Microsoft Windows do not reflect the daylight saving time start and end dates defined by the government.

This bulletin summarizes the actions recommended for customers in Argentina to address the implementation of daylight saving time and mitigate its impacts.

General recommendations for customers in Argentina

1. In order to update Windows PC operating systems, we recommend administrators to create a new time zone to reflect the DST implementation in Argentina. Please read the section “How to update Windows Servers and Desktop Operating Systems” for details on the recommended steps.

2. Please note that if you adjust the machine’s clock manually, you may have adverse effects on your environment.

3. Before you apply the changes on Windows Operating Systems to reflect the DST dates in Argentina, be aware of potential issues that will affect Microsoft Office Outlook and Exchange Server. Read “Impacts for Outlook and OWA Clients” sections for more details.

4. Contact Microsoft Support prior to any modification if you are unsure about the steps to follow in order to be prepared for the DST implementation in Argentina.

How to update Windows Servers and Desktop Operating Systems

This session is based on the following article:

914387 – How to configure daylight saving time for Microsoft Windows operating systems

http://support.microsoft.com/default.aspx?scid=kb;EN-US;914387

IMPORTANT INFORMATION:


  • There is no hotfix available at this time to update Windows Operating Systems with the DST dates for Argentina.

  • The current version of KB 914387 does not contain information about the new DST settings for Argentina.

  • The recommendation at this time is to create a new time zone to reflect the DST dates defined by the Argentina government. To do so, please proceed as follows:

Updating Windows Servers and Desktop Operating Systems

1. Create a registry file that will contain a new time zone for Argentina, following these steps:

1.1. Click Start, click Run, type notepad, and then click OK.

1.2. Copy the following registry information, and then paste it into the Notepad document:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones\Argentina Standard Time]

“Display”=”(GMT-03:00) Buenos Aires” 

“Dlt”=”Argentina Daylight Time”

“Std”=”Argentina Standard Time”

“TZI”=hex:b4,00,00,00,00,00,00,00,c4,ff,ff,ff,00,00,03,00,00,00,03,00,00,00,00,\

  00,00,00,00,00,00,00,0c,00,00,00,05,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones\Argentina Standard Time\Dynamic DST]

“FirstEntry”=dword:000007d6                 

“LastEntry”=dword:000007d8

“2008”=hex:b4,00,00,00,00,00,00,00,c4,ff,ff,ff,00,00,03,00,00,00,03,00,00,00,00,\

  00,00,00,00,00,00,00,0c,00,00,00,05,00,00,00,00,00,00,00,00,00

“2007”=hex:b4,00,00,00,00,00,00,00,c4,ff,ff,ff,00,00,01,00,01,00,01,00,00,00,00,\

  00,00,00,00,00,00,00,0c,00,00,00,05,00,00,00,00,00,00,00,00,00

“2006”=hex:b4,00,00,00,00,00,00,00,c4,ff,ff,ff,00,00,00,00,00,00,00,00,00,00,00,\

  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones\SA Eastern Standard Time]

“Display”=”(GMT-03:00) Georgetown”

1.3. On the File menu, click Save As.

1.4. Select a destination, and then type TZupdate.reg in the File name box. 

1.5. In the Save as type box, click All Files, and then click Save.

2. Import this registry key on target machines by double clicking in the TZupdate.reg and clicking ‘Yes’ when prompted. All machines (clients and servers) must be updated with this registry information.

2.1. After importing the registry key, the time zone “(GMT-03:00) Buenos Aires, Georgetown” will be renamed to “(GMT-03:00) Georgetown”.

image
“(GMT -03:00) Buenos Aires, Georgetown” becomes “(GMT -03:00) Georgetown”

2.2. A new time zone named “(GMT -03:00) Buenos Aires” will be created.

image
New time zone “(GMT -03:00) Buenos Aires” – it contains the DST dates for Argentina

2.3. Users located in Argentina will need to change the time zone from “(GMT -03:00) Georgetown” to the new “(GMT-03:00) Buenos Aires” time zone.

2.4. Note that on the new time zone “(GMT -03:00) Buenos Aires” the option “Automatically adjust clock for daylight saving changes” is selected by default. Users should not uncheck this option.

3. In order to deploy these time zone changes in a corporate environment, you can use a startup script as described in the session “Deploy the registry file with the new DST information using Group Policy” below.

Deploying the registry file with the new DST information using Group Policy

1. Click Start, click Run, type notepad, and then press ENTER. 

2. Copy the following code, and then paste it into the Notepad document.

@echo off

regedit /s \\contoso.com\NETLOGON\TZupdate.reg

Note: You must replace the \\contoso.com notation above with the actual DNS domain name for your Active Directory domain.

3. On the File menu, click Save As.

4. DST2007Update.cmd in the File name box. 

5. In the Save as type box, click All Files, and then click Save. 

6. Copy the following files to the Netlogon share folder of the domain controller that holds the PDC emulator role in the domain:
– TZupdate.reg 
– DST2007Update.cmd 

7. Wait until Active Directory replication occurs. Also, wait until the files and folders in the system volume (SYSVOL) shared folder replicate to domain controllers in the domain. 

8. Click Start, click Run, type control admintools, and then click OK. 

9. Double-click Active Directory Users and Computers

10. Select an Organizational Unit (OU) which contains the computers that you want to apply this script to. In this example, we will use an OU that is named DST2007-W2K. This example also assumes that this OU contains computer accounts.

11. Right-click the DST2007-W2K OU and then click Properties. 

12. Click the Group Policy tab, click New, type DST Registry Update, and then press ENTER. 

13. Click Edit. The Group Policy Object Editor tool starts.

14. Expand Computer Configuration, expand Windows Settings, and then click Scripts (Startup/Shutdown). 

15. Double-click Startup, and then click Add. 

16. In the Script Name box, type the universal naming convention (UNC) path of the DST2007Update.cmd file that is located in the Netlogon share. For example, type \\contoso.com\NETLOGON\DST2007Update.cmd

17. Click OK two times. 

Note: Client computers that are within the DST2007-W2K organizational unit will run the startup script the next time the machine starts up. This will make the system to recognize the existence of the new “(GMT -03:00) Buenos Aires” time zone, however you still need to move to the new time zone that was just created. Please read the section ‘Changing the computer time zone via startup script’ for information on how to automatically change the time zone using a group policy.

Changing the computer time zone via startup script

1. Click Start, click Run, type notepad, and then press ENTER. 

2. Copy the following lines, and then paste it into the Notepad document.

@echo off

ver |find /i “6.0”>nul

IF %errorlevel% EQU 0 GOTO end

control.exe timedate.cpl,,/Z Argentina Standard Time

:end

3. On the File menu, click Save As.

4. Select a destination, and then type ChangeTZ.cmd in the File name box. 

5. In the Save as type box, click All Files, and then click Save. 

6. Copy the file to the Netlogon share folder of the domain controller that holds the PDC emulator role in the domain.

7. Wait until Active Directory replication occurs. Also, wait until the files and folders in the system volume (SYSVOL) shared folder replicate to domain controllers in the domain. 

8. Click Start, click Run, type control admintools, and then click OK. 

9. Double-click Active Directory Users and Computers

10. Select an OU that contains the computers that you want to apply this script to. In this example, we will use an OU that is named DST2007-W2K. This example also assumes that this OU contains all computer accounts. 

11. Right-click the DST2007-W2K, and then click Properties.

12. Click the Group Policy tab, click New, type DST Time Zone Change, and then press ENTER. 

13. Click Edit. The Group Policy Object Editor tool starts.

14. Expand Computer Configuration, expand Windows Settings, and then click Scripts (Startup/Shutdown). 

15. Double-click Startup, and then click Add. 

16. In the Script Name box, type the universal naming convention (UNC) path of the ChangeTZ.cmd file that is located in the Netlogon share. For example, type \\contoso.com\NETLOGON\ChangeTZ.cmd

17. Click OK two times. 

Important information about procedures described in this document:

a. You can import the registry key detailed above in any Windows Operating system language. However since it contains display information, the new time zone display names will be based on the “English US”  language, as follows:


  • Argentina Daylight Time

  • Argentina Standard Time

b. The information on “Deploying the registry file with the new DST information using Group Policy” session can be applied to all computers in the network.

c. The information on “Changing the computer time zone via startup script” should be applied only to computers located in Argentina.

d. The instructions above can be applied on Windows 2000, Windows XP and Windows Server 2003 Operating systems, however after performing these instructions on a Windows 2003 operating system, the current time zone may not be automatically changed to the ‘(GMT -03:00) Buenos Aires’. Users may need to change the time zone manually after importing the registry key via startup script on Windows 2003 machines.

e. The instructions above are not supported on Windows Vista operating systems.

Impacts for Windows Mobile users in Argentina

Windows Mobile devices will show all items (messages and appointments) 1 hour off during the DST period (December 30, 2007 to March 15, 2008).

These devices require an update that is not available at this time. Information will be released as soon as it becomes available.

Impact for Outlook clients in Argentina

Three factors affect the scheduling of a meeting and appointment in Outlook:


  • The computer’s clock setting (time).
  • The computer’s local time zone setting.
  • The computer’s daylight saving time adjustment setting.

Outlook time stamps the message request with the Greenwich Mean Time for the meeting. Outlook calculates Greenwich Mean Time by using the computer’s clock time, plus or minus the local time zone adjustment, minus (depending upon the time of year) the daylight-saving time adjustment. If any of the three factors listed above are incorrect at the time the item is saved or if there is a modification afterwards (such as a DST change), the meeting time will be incorrect.

In the Argentina scenario, after moving Windows clients and servers to the new time zone “(GMT-03:00) Buenos Aires”, Outlook calendars will display items 1 hour ahead their actual time during the DST period (December 30, 2007 to March 15, 2008). 

In addition, because there was a time zone move, all appointments need to be updated to reflect the new time zone information.

As such, “rebasing” of the items will be required to allow them to display the proper time and the proper time zone information.

The Time Zone Data Update Tool for Microsoft Outlook can be used to update your calendar items to the new time zone “(GMT-03:00) Buenos Aires”.

1. What can I do to fix my appointments?


-or-


  • Manually modify each appointment after the operating system time zone has been changed.

The Time Zone Data Update Tool for Outlook must be used with the /PHYSICALMOVE command-line parameter, which is not the default mode for the tool and, perhaps most importantly, not the mode in which the tool is launched automatically during setup.

Many of the special command-line options available for the Outlook tool are not supported when doing a time zone move.  Most notably, /QUIET mode is not supported and the procedure needs manual intervention from the end-user.

Step by step procedure to use “Time Zone Data Update Tool for Microsoft Outlook”

The following describes the ideal set of steps to be followed by end-users performing a time zone move:

I. Update the Operating System’s time zone information according to the section “How to update Windows Servers and Desktop Operating Systems” above

II. Switch the current time zone “(GMT -03:00) Georgetown” to the target time zone “(GMT -03:00) Buenos Aires”.

III. Download and run the installation package from http://www.microsoft.com/downloads/details.aspx?familyid=%20E343A233-B9C8-4652-9DD8-AE0F1AF62568&displaylang=en.

IV. When the tool is automatically launched as part of the above install, click the Cancel button.

image

NOTE: Step IV is necessary because the tool is automatically launched in time zone update mode rather than physical move mode. The above screen shot shows the tool in time zone update mode; note that there is only one time zone selector for “Your Time Zone” in update mode. Below you can find a screen shot of the tool running in time zone move mode; note that there are two time zone selectors for “Original Time Zone” and “New Time Zone.”

V. Restart the installed executable using the /PHYSICALMOVE switch:

a. On a 32-bit OS, run “%PROGRAMFILES%\Microsoft Office\Office12\Office Outlook Time Zone Data Update Tool\tzmove.exe” /PHYSICALMOVE

b. On a 64-bit OS, run “%PROGRAMFILES(x86)%\Microsoft Office\Office12\Office Outlook Time Zone Data Update Tool\tzmove.exe”  /PHYSICALMOVE

NOTE: Do not confuse the installation package with the tool itself (both have the same name tzmove.exe). The resulting dialog should look like the following:

image

VI. Properly select “(GMT -03:00) Georgetown” from the “Original Time Zone:” drop down, and “(GMT -03:00) Buenos Aires” from the “New Time Zone:” drop down and click OK.

NOTE: As with standard time zone updates, the tool defaults to updating affected items on your Calendar and in your Reminders folder.  If you would like to update additional items (e.g. items in additional Calendars or a PST), you can do so by clicking the ‘Custom
’ button and manually selecting the target folder.

VII. The tool will inspect your mailbox and will report how many appointments will be moved:

image

If you click “Details” the appointment list will appear and you will be able to select all (default) or some of the appointments. In a normal situation you will move all the appointments to the new time zone. Click “OK” in the following dialog to proceed moving the appointments. A log file “Outlook Time Zone Update .log” will be generated in the %temp% directory.

image

VIII. After moving Click “OK” again to close the tool.

In addition to simply using the above guidance, IT administrators might consider streamlining the above procedure as follows:



  • Automatically launch the tool in time zone move mode after having installed it in quiet mode.


  • The above two steps can be captured in a simple .bat file similar to the following thus allowing end users to combine steps III, IV, and V above into one (i.e. just launch the .bat file):

@echo off

<path to tzmove.exe that was saved from http://www.microsoft.com/downloads/details.aspx?familyid=%20E343A233-B9C8-4652-9DD8-AE0F1AF62568&displaylang=en>\tzmove.exe /quiet

“%PROGRAMFILES%\Microsoft Office\Office12\Office Outlook Time Zone Data Update Tool\tzmove.exe” /physicalMove

@echo on

This is the maximum level of automation allowed by the tool in Time Zone Move mode. As you can see it still requires end-user intervention from the dialog in step V and forward.

2. What is the best time to update my calendar?

The best time to update your calendar items is as soon as you have changed your time zone settings in your operating system and before any new calendar item is created, accepted or sent.

3. Can I use the “Exchange Calendar Update Tool” to update (rebase) the appointments/meetings on the Exchange Server?

You cannot use “Exchange Calendar Update Tool” in the Argentina scenario. The Exchange Calendar Update Tool is not designed to update appointments when there is a move from one time zone to another.

The update has to be done on each client either manually or using the “Time Zone Data Update Tool for Microsoft Outlook”.

Impact for Outlook Web Access clients in Argentina


  • The new time zone “(GMT -03:00) Buenos Aires” created following the recommendations on section “Updating Windows Servers and Desktop Operating Systems” will not be available on the OWA (Exchange Server 2000 and Exchange Server 2003) time zone options at this time. In order to have this new time zone available in OWA, there is a dependency on an index key which is not currently defined. We expect this to be defined over the next months.

  • After you configure Windows clients and servers to use the new time zone “(GMT -03:00) Buenos Aires”, OWA users using “(GMT -03:00)  Buenos Aires, Georgetown” on the OWA time zone options, will receive the following warning when accessing their inbox:

image



  • When you open a message in OWA, it will be displayed with the incorrect time during the DST period. This is related to the CDO components in Exchange and there is no workaround for this behavior at this time.

Additional known issues for Exchange Server and Outlook clients


  • Meeting invitations sent by Outlook clients between different Exchange organizations may be off by 1 hour. This is related to the CDO components in Exchange and there is no workaround for this behavior at this time.

  • After Exchange Server 2007 is updated with the new time zone “(GMT -03:00) Buenos Aires”, the “Microsoft Exchange Mail Submission” and “Microsoft Exchange Transport” services should be restarted.

Additional recommendations


  • Simulate the changes on a lab environment, so you know what will happen and what to expect.


  • Before doing any change in Outlook, request the users to print their schedule so they have a reference to follow if they have to manually update the appointments or double check after running the Time Zone Data Update Tool for Microsoft Outlook.

— For the meetings with multiple attendees only the meeting requestor should update the time. An update will be sent automatically by the Time Zone Data Update Tool for Microsoft Outlook.

Frequently Asked Questions

1. Can I use Tzedit.exe to modify the time “(GMT -03:00) Buenos Aires, Georgetown” in order to include the DST dates defined for Argentina?

Based on previous experiences with other time zone updates released by Microsoft, this will not be the definite solution. The time “(GMT -03:00) Buenos Aires, Georgetown” is shared with other country (Guyana) and this country is not adopting DST at this time.

We preferred the option to have a new time zone as this goes in line with what was done in the past for countries like Venezuela. In addition, we avoid impacts for countries currently using “(GMT -03:00) Buenos Aires, Georgetown” other than Argentina.

2. Do I have to update machines outside Argentina?

It is recommended that you apply the registry updates to all machines, including the ones outside Argentina. However, the time zone move should be performed only on machines located in Argentina.

3. Should I manually adjust the machine’s clock on December 30th 2007?

You should not adjust the machine’s clock manually. This can cause adverse effects on your environment.

4. What calendar items will be updated using the Time Zone Update Calendar tool for MS Outlook?

Only appointments created using the original time zone “(GMT -03:00) Buenos Aires, Georgetown” which occur after the date/time the tool is executed.

5. Should I move to the time zone “(GMT -02:00) Mid-Atlantic” on December 30, 2007 and move back to “(GMT -03:00) Buenos Aires, Georgetown” after March 16, 2008?

This is a feasible workaround for home users; however it may not be the best option for corporations/enterprise customers as it can cause undesirable results on Outlook calendars.

One of the side effects from this workaround is related with appointments created in different time zones. For instance, appointments created before the change will be in “(GMT-03:00) Buenos Aires, Georgetown” and appointments created during the DST will be on “(GMT -02:00) Mid Atlantic”.

Another effect is that appointments created after March 16th 2008 during the DST time will be off by one hour when the user go back to “(GMT-03:00) Buenos Aires, Georgetown”.

If the Time Zone Data Update Tool for Microsoft Outlook needed to be run for some reason, users would need to run it twice, once for the items created in “(GMT-03:00) Buenos Aires, Georgetown” and once for “(GMT -02:00) Mid Atlantic”.

There may be more side effects on this workaround; this option was not thoroughly tested.

6. Is there any public guidance/documentation available on this matter?

Please direct your customers to:

§ LATAM Team Blog – http://blogs.technet.com/latam/default.aspx

§ Exchange Team Blog – http://msexchangeteam.com/archive/2007/12/28/447791.aspx

§ Microsoft Argentina web site – http://www.microsoft.com/argentina/dst/


If you want more information, you can refer to the following Microsoft articles:

195900 – How Outlook handles time zones for meeting requests

http://support.microsoft.com/?id=195900

931667 – How to address time zone changes by using the Time Zone Data Update Tool for Microsoft Office Outlook

http://support.microsoft.com/default.aspx?scid=kb;EN-US;931667

914387 – How to configure daylight saving time for Microsoft Windows operating systems

http://support.microsoft.com/default.aspx?scid=kb;EN-US;914387

325413 – INFO: Task Scheduler Behavior at Daylight Saving Time Transitions and Other Events

http://support.microsoft.com/default.aspx?scid=kb;EN-US;325413


Tags: Microsoft, Daylight Saving Time, Daylight Savings Time, DST. 4,020,000; 10,600,000; 649,000+