Your questions: What are the support options for Microsoft Robotics Developer Studio Concurrency and Coordination Runtime (CCR) and Decentralized Software Service (DSS) Toolkit 2008? (Whew!)

Microsoft Office Clip ArtToday I continue the effort to cover at least one customer and partner challenge or issue per day … Turns out I wasn’t far off in my estimate of current supported products. Thanks to Jared I have the current list of in-support products we have today, most noted on the Microsoft Lifecycle support Information site.

Ignoring the various versions (e.g. Service Pack 1, 2 and 3, I’ll look at the latest supported SP), I’ll pass by the Alacris Identity Validation Server/Client and look today at the Concurrency and Coordination Runtime and Decentralized Software Service Toolkit 2008 (aka, thankfully, "CCR and DSS Toolkit 2008 R2" ;).

The CCR and DSS Toolkit delivers a set of .NET and Compact Framework class libraries and tools that enable developers to better deal with the inherent complexities in creating loosely-coupled concurrent and distributed applications. (More info on the Toolkit is available here.)

It’s designed to help developers take advantage of the CCR and DSS, originally released as part of Microsoft Robotics Developer Studio (Microsoft RDS), a Windows-based environment for academic, hobbyist, and commercial developers to easily create robotics applications across a wide variety of hardware. The CCR and DSS Toolkit targets early adopters by providing access to select technologies today, transitioning to Microsoft’s .NET Framework in the future.

You can see the various support options here on the CCR and DSS support page, including these support forums on MSDN:

You can also get Assisted Support via a Microsoft Support Professional; MSDN Subscribers can contact a Microsoft Support Professional using an incident provided with their subscription.

Or, if you need Worldwide support for CCR and DSS, you can find worldwide support resources here.


Tags: Microsoft, how to, customer support, Microsoft Product List 2010, feedback, customer service, CCR, DSS, Toolkit, Robotics.

Clubhouse Tags: Clubhouse, how-to, customer service, CCR, DSS, Toolkit, Robotics.

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