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Tag: customer service

Six months and Google finally acknowledges I’m me: the troubles with “real” identities

February 1, 2012 M3 Sweatt 7 Comments

(Written late last night, this addresses the long saga I’ve had with Google in confirming my name on their services.)…

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Filed under: customer satisfaction, customer service, of interest, social networking

Of interest: Daylight Saving Time Issues with Alarms on Apple iPhones

November 5, 2010 M3 Sweatt 1 Comment

As I noted earlier today, It’s Time To Fall Back An Hour in the US and Canada as Daylight Saving…

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Filed under: Apple, customer service, customer support, DST, of interest, Windows, Windows 7

What’s on your TV: cable, satellite or OTA + the Web?

August 1, 2010 M3 Sweatt

Someone asked today on a local mailing list for suggestion on local television options: Dish, DirecTV or Comcast (our local…

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Filed under: customer feedback, customer satisfaction, customer service, Media Center, TV

What to buy: an iPad or a Windows 7 Tablet PC? Here are a few suggestions

June 11, 2010 M3 Sweatt 2 Comments

I saw this evening that my friend Beth (aka techmama) is considering a new tablet for general computing, like surfing the…

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Filed under: advice, customer service, hardware, HP, tablets, Windows 7, Your Questions

Your questions: “Will Office 2003 work with Windows 7?”

November 19, 2009 M3 Sweatt 1 Comment

On today’s WSJ.com in Mossberg’s Mailbox from Nov. 18, 2009 on the allthingsd.com/ site (the blog where venerable technology columnist…

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Filed under: advice, customer service, customer support, Microsoft, Office, Windows 7, Your Questions

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