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I agree with CNET News: I can’t get enough of Windows 7

Of interest, Don Reisinger posted (January 22, 2009) which he "can’t get enough of Windows 7"…

"Anyone who reads The Digital Home knows that I have issues with Windows Vista. I think it’s a sub-par operating system with too many quirks and far too many flaws to make it worth using. I only use Vista when I have to.

"So I entered into the world of Windows 7 with some trepidation. Would it be the bloated mess that Vista is? Or would it bring me back to the golden days of Windows and whisk me away from the clutches of Apple? I didn’t know.

"But after using the beta (a term I use lightly, since this so-called beta is better than anything Microsoft ever shipped as Vista "Gold"), I can say with the utmost certainty that Windows 7 isn’t only the best operating system I’ve used in the past decade, it might be my favorite of all time. And as a person with four Macs staring me in the face as I write this, that’s something I never thought I’d say.

As I noted in my post about the features I like in Windows 7, we agree on the Taskbar, as well as the overall speed gain in the OS.  Reisinger ends by saying that…

"After using Windows 7 beta since its release, I can say that I’m genuinely impressed. For the first time in well over a decade, I have the desire to own the latest and greatest operating system from Microsoft. There was a time when I thought I’d never say that again. But finally, that day is here."

Why I can’t get enough of Windows 7 | The Digital Home – CNET News

 

Tags: Microsoft, customer experience, Windows 7.

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Did you win One Million Euros in a Microsoft Lottery? Think again: it’s a phishing attempt

In the last few weeks, I’ve noticed an increase in phishing and email fraud as I noted a few days ago in my post The new year rings in another bonus: a rise in bogus electronic greeting cards. (More on what a phishing scam looks like is available here on Microsoft.com.) Although one Microsoft study notes that phishing isn’t as profitable as originally thought, we still see it rampant on web pages and unsolicited emails. 


As my associate Neil Holloway said, “Phishing is a crime. It undermines consumers’ trust in the Internet and is an impediment to European policy-makers’ and industries’ efforts to boost citizens’ use of innovative and valuable Internet services.”


And consumers are a significant target for these types of attacks, as my friend Adrienne Hall (in the Trustworthy Computing group) said to SecurityFocus: “For the broad swath of the consumer public, the attacks are fairly more simplistic, and yet, they are luring so many people, that they are still the largest threats.”


Well, today on the Microsoft section of getsatisfaction.com I saw this question on bogus Microsoft lottery winner notifications with customer Horváth asking…



“It is True?”


Let’s take a look (phone # redacted): 



Microsoft Corporations:
Customer Service
Your Reference No: WA6FI-L/200-26937
Your Batch No: 20089SEPTL#22
OFFICIAL WINNING NOTIFICATION.
We are pleased to inform you of the release of the long awaited results of Sweepstakes promotion organized by Microsoft, in conjunction with the foundation for the promotion of software products, (F.P.S.) held this January 2009, in Espana. Where in your email address emerged as one of the online Winning emails in the 2nd category and therefore attracted a cash award of 1,000,000.00 Euros (One Million Euros).
To begin your claim, do file for the release of your winning by contacting our Foreign Service Manager:
Dr. Pedro Marios Ruben.
Tel: +34-634-###-###
Internet Fax: +1-831-###-####
Email: dr_pedromario*********@informaticos.com
The Microsoft Internet E-mail lottery Awards is sponsored by our CEO/Chairman, Bill Gates and a consortium of software promotion companies. The Intel Group, Toshiba, Dell Computers and other International Companies. The Microsoft internet E-mail draw is held periodically and is organized to encourage the use of the Internet and promote computer literacy worldwide.
Congratulations!!
Sincerely,
Mrs. Anna Marisa.
Promotions Manager.


Reminds me of the famous line: “one million dollars…


Equally believable (not), email such as this one are likely fraudulent communications commonly referred to as a “phishing” email. We believe that the email is fraudulent and recommend that you do not respond. We take these reports very seriously and I forwarded this report to our security team. 


This on the infamous Microsoft Lottery…



“You have won the lottery.”


The lottery scam is a common phishing scam known as advanced fee fraud. One of the most common forms of advanced fee fraud is a message that claims that you have won a large sum of money, or that a person will pay you a large sum of money for little or no work on your part. The lottery scam often includes references to big companies, such as Microsoft. There is no Microsoft lottery.


For more information on how to protect yourself from fraudulent emails, please see Microsoft’s Anti-Phishing Site, and my posts on Phishing: Don’t get caught and FYI: new scams featuring the IRS logo to get your PII.


Other related links and resources…



*Tip from the Microsoft Anti-Phishing site: To see updated examples of popular phishing scams or to report a possible phishing scam, visit the Anti-Phishing Working Group Archive.


Tags: Microsoft, your questions, email, phishing, Security.


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Obama’s team requests to postpone transition: I mean the digital TV transition on Feb 17, 2009.

Clip art from Microsoft Office Online An interesting metaphor given the wet, rainy weather we have this week in the Redmond area: 40 days and nights from now, the television world should be changing to digital broadcast in the States.

But not if Obama’s team request for a delay in digital TV transition is heard. As Joelle Tessler, technology writer for AP reported today (January 8, 2009)…

"President-elect Barack Obama is urging Congress to postpone the Feb. 17 switch from analog to digital television broadcasting, arguing that too many Americans who rely on analog TV sets to pick up over-the-air channels won’t be ready.

"In a letter to key lawmakers Thursday, Obama transition team co-chair John Podesta said the digital transition needs to be delayed largely because the Commerce Department has run out of money for coupons to subsidize digital TV converter boxes for consumers. People who don’t have cable or satellite service or a new TV with a digital tuner will need the converter boxes to keep their older analog sets working.

"Obama officials are also concerned that the government is not doing enough to help Americans – particularly those in rural, poor or minority communities – prepare for and navigate the transition."

The story was reported broadly, but isn’t met with broad support: this from PBS President Paula Kerger who called digital delays "inexcusable." As Mark Dawidziak (Plain Dealer Television Critic) reports…

"Paula Kerger, the president of PBS, used her semi-annual meeting with the nation’s TV critics to wag an admonishing finger at the federal overseers of the Feb. 17 switch to digital television. She is particularly distressed that viewers seeking coupons for converter boxes are being on a waiting list. "I’m very disheartened to hear that, a month before the DTV deadline, the federal government has run out of money to help citizens purchase digital converter boxes," Kerger said.

"Consumers need those coupons, and they need them now, and to put them on a waiting list, which is what is happening, is inexcusable."

This is nothing new: as reported last year, government officials chided the Digital TV transition effort.  Kim Hart wrote in the Washington Post (July 11, 2008) that the "billion-dollar program to help consumers prepare for the upcoming switch to digital television has been mismanaged and is running out of money, key lawmakers said, prompting concerns that millions of TV viewers could be left in the dark."

Further, Hart wrote that the Digital TV transition wouldn’t be as easy as it had been advertised.

Generally, if you have a television that receives TV channels locally via the analogue antenna on your roof or atop the TV itself, you’ll likely need a new digital converter box and antenna to receive your local channels. 

If you have a Windows XP Media Center or Windows Vista computer coupled with an analogue broadcast tuner card, you’ll need to either upgrade to a suitable and supported digital tuner card or USB peripheral, or connect a digital converter box after February 17, 2009.  This will enable your computer to receive what’s called local "over-the-air" (aka OTA) television broadcasts with a digital antenna.  See the site DTV Answers: What you need to know about the February 17, 2009 switch to DTV.  This site provides info on the switch from the old analogue TV signals to digital television, or DTV.  For more information, visit the US FCC website on the digital TV transition at www.dtv.gov.

(Where was this kind of site and promotional effort when the government was preparing for the change to daylight saving time in the States?)

As I noted in a this prior post, a majority of Americans today receive television via cable and satellite connections (70% are connected to cable). So if you subscribe to cable, satellite or fiber-provided television then you should be unaffected: for the most part, analog television receivers should continue to work as normal before with cable TV and satellite TV receivers, plus other video devices such as camcorders and VCRs.

Key word there: "should."

It turns out that the national digital transition is not the only digital television challenge.

As Brier Dudley, Seattle Times staff columnist, reported in his article "A digital switch on way for some cable customers, too" (last Dec 10th, 2008) that Comcast decided to take the opportunity in February to make a digital switch of their own, "a move that will affect more than 1 million households in Washington state." The move will require cable box needed for just about every television.  (See more FAQs in his post on "Comcast digital switch stirs more questions.")

Comcast’s advertising here exclaimed that "current customers don’t have to do anything" come 2-17-09.  That’s not quite accurate. As I noted in a Tweet to comcastcares (to Comcast’s rep on Twitter), the challenge is that most digital ready TVs, DVRs & PCs (with Windows Media Center) will now need a new converter set-top box if I want to receive stations above channel 30 on Comcast’s local channel map given the in-house cable connections to TVs are analogue.  And that means that most digital-ready televisions won’t be able to decrypt the encoded digital channels from Comcast above channel 30. 

Although local cable subscribers will continue to get the local main affiliates in the lower channel map (single digits) plus a few local access stations, home shopping and the Discovery Channel, much of the programming we watch at home (CNN, CNBC, SciFi and of course MTV) will require inserting a digital converter into the mix.

Not pretty.

Comcast is also placing a limit of two free digital to analog boxes per home.  Recently, the fount of knowledge that is USA Today reported that the there are more TVs in the average American home than people…

"That threshold was crossed within the past two years [of 9/21/2006], according to Nielsen Media Research. There are 2.73 TV sets in the typical home and 2.55 people, the researchers said."

… so it appears that this may not equate to (as Comcast advertising stated) the "same experience as you have today" if you have more than two televisions.  YMMV.

I wasn’t planning on adding yet another set top box to my television system, another remote and adding the intricacies of an IR blaster if I want to seamlessly integrate the set top converter box with my DVR and Media Center.

As noted in the article "You don’t need satellite TV when times get tough" from CNET News (December 19, 2008) Marguerite Reardon covered what one family found when they decided to cut some of their expenses at home, including their satellite television subscription…

"[Debra James of Oakland] said she found a wealth of legitimate sources for TV programming online. Sites such as Hulu, Fancast, Joost, YouTube, and most major TV networks’ Web sites offer TV shows and other video content for free. Using an existing rooftop antenna, James plugged her TV into the hook-up to get more than 50 high-definition TV channels over-the-air. The cost for these HD channels: zero.

"And instead of spending an extra $20 a month for HBO or any other premium movie channels, James subscribed to a $17-a-month Netflix service, which allows her to rent three movies at a time…"

We may vote with our feet and move off the cable television grid and see if we can implement a similar experience at home.

Tags: Windows, Media Center, television, DVR, Obama, policy.

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Advisory: 30GB Zune issues noted today, related to time and the leap year

MP3 players

First it was questions about whether or not we’d have to worry about the coming Leap Second, then today after our power came back on, customer questions about the Zune 30.

As we have a couple of Zune 30s in our home going strong, I was surprised to see a post on the Zune Insider blog WRT the 30 GB Zune and news of issues reported today related to leap years (which some referred to as Zune2K and Y2K9), especially with all of the efforts we have applied to dealing with time and calendar changes around the world.

The team has been working throughout the day on this issue, and Paul from the Zune Insider blog offers this update this afternoon:

Early this morning we were alerted by our customers that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used).  The technical team jumped on the problem immediately and isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year. 

The issue should be resolved over the next 24 hours as the time change moves to January 1, 2009.   We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on.  If you’re a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device. 

Customers can continue to stay informed via the support page on zune.net (zune.net/support).

We know this has been a big inconvenience to our customers and we are sorry for that, and want to thank them for their patience. 

From the FAQs:

Q:  What fixes or patches are you putting in place to resolve this situation? 

This situation should remedy itself over the next 24 hours as the time flips to January 1st.

Q:  What’s the timeline on a fix?

The issue Zune 30GB customers are experiencing today will self resolve as time changes to January 1.

Q:  Why did this occur at precisely 12:01 a.m. on December 31, 2008? 

There is a bug in the internal clock driver causing the 30GB device to improperly handle the last day of a leap year.

The Zune service is unaffected — as are all Zune 80, 120 and Zune flash models — so we’ll be listening to music via our PC this evening.

Happy New Year.

Tags: Microsoft, Zune.

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Of interest: CNET’s Dawn Kawamoto offers the top cloud news stories of 2008

I’ve been accused (rightly so, I might add) of enjoying general vanilla, Everyman news purveyors such as USA Today, the Wall Street Journal and the New York Times, along with Wired, BusinessWeek and Fortune.  (I also read much more, much to my wife’s chagrin as noted by the stacks of materials and periodicals around my home office and other areas, and the weight of our weekly recycling bin.)  Although I receive print versions of each, I’m reading the online versions more and more: 2008 is the year that I believe I passed the half-way point for most of my news consumed via bits and bytes rather than by bits of paper. 

I resolve in 2009 to cut at least two and migrate completely to digital.  (Note: one decision was already made for me, as PC Magazine announced the move to go all digital in 2008 and quite thoughtfully automatically converted the duration of my subscription. I wish others would offer similar opportunities to their subscribers, rather than only offering much higher priced versions than their paper doppelgangers.)

Clouds, c 2008 M3 SweattIn addition, I have a number of my web news favourites including CNET News, which offers their own coverage as well as syndicated and links to other top stories across the news web. This week, CNET offers their take on the news highlights from 2008, including these year in review stories on the cloud compiled by Dawn Kawamoto, Staff Writer at CNET News…

"Look beyond the tumultuous economic storm and you’ll see something else forming–cloud computing, a term and concept that took off in 2008.

"If you look at Google Trends, ‘cloud computing’ came out of nowhere in 2008. People were searching for it in the third quarter of 2007, but it went bonkers in 2008," said Frank Gillett, vice president and principal analyst with Forrester Research.

"Indeed. Not only did the number of Google searches for the term "cloud computing" skyrocket in 2008, so did the number of related news stories."

Amazon storage ‘cloud’ service goes dark — Some Web 2.0 start-ups get cranky after Amazon.com’s Simple Storage Service goes offline for a few hours. February 15, 2008

Study: Cloud to brighten future of data centers — New hosting companies that target start-ups could bring cloud computing into businesses as a data center replacement, research firm Forrester says. March 10, 2008

More on Microsoft’s database-in-the-cloud service — Microsoft’s new SQL Server Data Services, a database-in-the-cloud service coming soon, might have been the sleeper announcement of this year’s Mix conference.  March 10, 2008

Yahoo looking to unleash its cloud infrastructure — CTO Ari Balogh says that much like Amazon’s EC2 and Google’s App Engine, Yahoo could offer infrastructure services.  June 26, 2008

Can you trust your business to Google’s cloud? Cloud computing is ever more fashionable. This week’s Google Apps outage shows that online applications and services aren’t perfect, but that the concept is growing up. July 11, 2008

HP, Intel, Yahoo join forces on cloud research — New "test bed" project will give companies, as well as partnering researchers, access to top-notch hardware for exploring the future of the hot server-outsourcing technology. July 29, 2008

10 Worst Web glitches of 2008 (so far) — It’s a countdown of crashes, a timeline of terror. See what happens when the cloud rains on the likes of Amazon, Twitter, and Apple. August 15, 2008

Oracle’s Ellison nails cloud computing — Speaking at OracleWorld, CEO Larry Ellison says that the computer industry as fad-driven as fashion and that cloud computing is simply the latest fad. September 26, 2008

Report: Ballmer hints at Windows Cloud — In a speech in London, the Microsoft chief executive reportedly talks about a coming cloud-based OS, as well as plans to allow light Office document editing over the Web. October 1, 2008

IBM puts Bluehouse tinge on cloud computing — Company will challenge Internet-centric "cloud" pioneers by promoting a mix of cloud-based and on-premises services.  October 6, 2008

Windows Azure: Blue skies ahead? Analysts praise Microsoft’s ambition with its Azure cloud-computing effort but say that getting there will take some time. October 27, 2008

Google promises reliability for Docs, Calendar — Overall, Gmail has been available 99.9 percent of the time. Now, Premier customers get a promise of that level of reliability for all of Google Apps.  October 30, 2008

Tags: articles, what I read, news, CNET, blogs, cloud.

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