My kids clicked on some crazy web page yesterday and installed a piece of software that just wouldn’t uninstall. (Note:…
The Washngton Post today has an interesting online transcript of a discussion between consumers and company execs to discuss customer…
OK, this has nothing to do with customer and partner sat, but for those who didn’t see this Sunday’s article in…
All rights reserved, all my opinions and provided “AS IS” with no warranties or rights. Be nice to people and…
Although I blog internally at Microsoft and kept up a family web site with regular updates going since our first…