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Friday Humour: Spinal Tap’s set from Live Earth

Yes, I am a Spinal Tap fan for many years. I’ve had the pleasure of seeing the band perform live in concert and (!) met them in person.


Now here’s their clip from Live Earth on MSN: http://entimg.msn.com/i/ExperienceData/p1-7/us/x.htm?sh=LiveEarth&ep=le_london&ch=56&ocid=T001MSN43A03001


Click on all three clips in the left-hand nav.


Enjoy.


Tags: Spinal Tap, , .

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Of interest: Xbox 360 HD DVD Player Moves to $179, plus free HD DVDs… is that enough?

How did I miss this announcement yesterday? (No, not the nearly $1B that SharePoint Server sales generated so far… just north of $800M to be exact.)



“Microsoft Corp. announced it will lower the price of the popular Xbox 360™ HD DVD Player from $199 to $179 ERP (United States only) starting Aug. 1, 2007, and will add five free HD DVD movies for anyone purchasing an Xbox 360 HD DVD Player between Aug. 1 and Sept. 30.”


For me, the “Heroes: Season 1” boxed set on HD DVD is almost worth the investment. Almost.


When, oh when, will we see an Xbox 360 Elite HD bundle announced? I don’t want another peripheral for the Xbox 360… I would like to see an HD DVD drive built in to the main unit. That would be worth the premium cost.


When asked about this today in the analyst meeting, (a “device come out that combines all these” — music, gaming, digital TV or movies), Robbie Bach said…



“Well, let’s do two sort of clarifying points. One, even today’s Xbox you would say does music, does video, it will we’ve already announced that we will enable it to be a set-top box for a Media Room service. So it in a way does some of those things, even though its primary purpose will always be to focus on gaming, and making sure it’s a great game console.
    
“In terms of is there the search for the one device, I don’t actually I’m not actually, myself, a big believer in the one device theory. I think you’re going to have multiple different devices, depending on where you are, what you want to do. You’re going to want to have access to the same content, but you might use it differently.
   
“You’re going to want access to your music on a mobile phone. You’re going to want access to video on a mobile phone. You’re going to want access to music on an Xbox, you’re going to want access to video on an Xbox. You’re going to want access to all of that on a PC. The form in which it takes, the way in which it gets delivered, and the use you make of it probably will vary a little bit by device. And we have to be flexible enough, and design a simple, and integrated experience, so that people can feel comfortable with all that.
   
I will tell you, from a design perspective, that’s a real challenge. But, I think we’re on the right path, in particular focusing on services, because they can be delivered to any device. And once the connectivity is available for that, I think you’re going to see that start to take off in a big way.”


OK, I get that.


But if investing in a family room device that has a DVD player on board, why not offer a premium model with an integrated HD DVD drive?


BTW, of interest: Microsoft hosted its Financial Analyst Meeting for 2007 today: click here to view exec transcripts and presentations.


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Your questions: “What are some recommended strategies for managing email with Outlook?”

This question came today from Kim, drowning under a mountain of email…



“I’m getting a lot of email at work and at home. Are there some strategies and features you recommend in Outlook for managing email?”


As noted, I like lifehacker and particularly enjoyed the post on Merlin Mann’s presentation on managing mail. This was a presentation to Google employees “on dealing with the daily onslaught of email, and the video’s now available to the rest of us.”



“Merlin’s full presentation (slides available here)… is based on his excellent Inbox Zero series at 43 Folders. His system inspired most of the empty inbox proclamations here on Lifehacker, so this is your chance to hear it from the horse’s mouth. Thanks to Merlin and everyone at Google for making this one available to the public.”



Yes, thanks. 😉


I also recommend these links on managing email:



Tags: Microsoft, Crabby, Office.

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Xbox interactive agent available 24/7

Ask Xbox

On Xbox.com… the AskXbox interactive agent, “your way of getting fast answers to your Xbox service and support questions, seven days a week 24 hours a day” for the original Xbox and Xbox 360.

You can get a list of topics by typing “?” or “TOPICS.” You can also type in Xbox error messages.

Tags: Microsoft, Xbox 360customer support
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My Xbox 360 is on the way to the repair facility

xbox_ship

Our Xbox 360 is on the way to the repair facility.

As noted previously, we have an Xbox that displayed the dreaded red flashing lights on the Ring of Light on Friday the 13th.  

Last Thursday, four days after placing my call to customer service, a box arrived on our doorstep, complete with illustrated step-by-step instructions, packing materials, a pre-paid UPS label and a piece of tape.

That’s right: a strip of pressure-sensitive packaging tape was included. This was one easy procedure.

It should be as I won’t see the system for up to six weeks.

I sympathize for people that have a single unit and are sending their only system in for repair.

Personally, I’d like to see…

  1. a tracking site so I can track the status of my repair, even if to know that it’s been received and is being processed*,
  2. where possible, the Xbox group to provide advance replacement units, as many mobile phone carriers do (including mine) for under warranty service, and
  3. some sort of recognition, perhaps in the form of a free game, download or points.

In this case, to paraphrase the late-night commercial… I’m not just a company employee… I’m also a client.

As with all consumer electronics, if you purchase a new product and find that it is bad out of the box, you should return it to the retailer for a direct exchange.

* Update 7:30AM PDT, 072607: There is an on-line tracking service, tied to your Windows Live ID… go to Registration, Warranty and Repair Service for Devices page for more details.

Tags: Microsoft, Xbox 360customer support