Categories
Uncategorized

A look inside the TV lab… MSTV usability, that is

Microsoft TVOf interest is this article from Mark Sullivan of Light Reading, featuring a look at the Microsoft TV usability lab in Silicon Valley. It’s an interesting read (complete with photos of the facility) that goes into a customer’s digital TV experience, studying not only our own TV products but the other products in the market. David Sloo and his team “spend their time watching people watch TV. They record people’s responses — their joys and their frustrations — to the experience of watching and controlling IPTV.”


More info:



Tags: , , , .

Categories
Uncategorized

LifeCam support and online KB articles


I received a notice that the LifeCam VX-3000 should arrive today. I ordered the VX-3000 as I don’t think that I need the 5MP camera feature, but I may find that I’m wrong.

 

I have heard a couple of people running into configuration problems related to AV and firewalls. Be sure that you visit the troubleshooting page for the LifeCams, and if you’re having trouble, take a look at your firewall settings as outlined in this KB article.

 

If one of these KBs don’t address the problem, please visit the Online Support Page to start an email support incident or call (866) 833-7088; in the States we offer 90 days unlimited support, included at no charge. (Visit the page for contact numbers in regions outside the US.)

 


Bookmark and Share 

Categories
Uncategorized

Peter Cullen on balancing Internet privacy with safety

Today the Seattle PI Seattle PI Newspaper has an article that includes a few words of wisdon from our own Peter Cullen, our Chief Privacy Strategist. The article provides some insight from a recent lunch in Seattle where people gathered to hear feedback from a few industry execs and luminaries on questions of how we can protect our privacy on the Internet, and the government’s role in protecting privacy.



“The forum was “a great crucible, because too often, the technology industry talks to itself in unfathomable language, policymakers don’t understand the technology, and citizens switch off because to them it’s all just a lot of noise,” said Jerry Fishenden, Microsoft’s national technology officer for the United Kingdom.”


I have the pleasure of working with Peter and his team on issues that affect the satisfaction of our customers and partners, and he is one sharp Canuck. From the article:



“More now than ever before, Internet users face the loss of personal data to wrongdoers, which Microsoft’s Cullen said the company is working to prevent along with government and privacy advocacy groups.


“These are enormous challenges,” he said.”


Tags: , , , .

Categories
Uncategorized

Slate on “The Myth of the Living-Room PC”

Thanks for the IM with the article in Slate this week on “The Myth of the Living-Room PC.”


From the article:



“McCracken says most homes are consolidating around a two-hub model. A PC (or Mac) with some multimedia features anchors the home office, while a TV with some computerized gear—think TiVo, not desktop computer—owns the living room. Tech marketers talk about the “2-foot interface” of the PC versus the “10-foot interface” of the TV. When you use a computer, you want to lean forward and engage with the thing, typing and clicking and multitasking. When you watch Lost, you want to sit back and put your feet up on the couch. My tech-savvy friends who can afford anything they want set up a huge HDTV with TiVo, cable, and DVD players—then sit in front of it with a laptop on their knees. They use Google and AIM while watching TV, but they keep their 2-foot and 10-foot gadgets separate.”


Myth? It depends on your definition. Certainly not a myth like the Yeti or Ogopogo (look that one up). 


As I noted earlier this year, we have a Media Center PC (running Microsoft Windows XP Media Center Edition 2005) at the centre of our system, with a Media Center Extender (aka MCE) in the bedroom and an Xbox with a MCE built in to the system. For ease of use, the vast majority of our entertainment viewing comes through our ReplayTV DVRs that allows us to time shift our programming from the networks. But I find that with our Media Center, we’re taking more and more media with us, and streaming more media for the kids (and for us, esp movies and specials).


The lines are blurring as people are more on the go, and where you want to enjoy the entertainment (not counting the recent trouble at the airports, as well as Snakes on Planes), whether it’s in the home (where the bulk is enjoyed), or on the road, in the skies or while you’re waiting to get on the plane.


The scene in the home living room is changing, slowly but surely. Will Poole announced at WinHEC that Microsoft has “sold over 10 million copies with our partners of Media Center PCs, and we’re selling at a rate of over 1 million per month.” That’s a big installed base, but still a small percentage of all PCs sold worldwide, and a percentage of the DVRs: InformationWeek reported that JupiterResearch estimates “nearly half of U.S. households are expected to own DVRs in 2010, as cable and satellite companies heavily market them to consumers, according to JupiterResearch. The installed base is expected to increase to 55 million households from 7 million last year.”


At least outside the Oz that is Redmond and some surrounding communities, the bulk of viewing comes via a dedicated device, like a Tivo, ReplayTV or other DVR (like those from Panasonic). But watch out as more and more free or close-to-free set top boxes from cable companies, satellite operators and telephone companies offer powerful and relatively inexpensive boxes that include DVR. Analysts expect those devices to dominate the market in a few years, whereas today, standalone DVRs, like TiVo’s, dominate. Some are even using the Comcast DVR featuring MicrosoftTV Foundation Edition. (Disclaimer: ‘though I worked with Comcast and other providers in America while I was working at MSTV in the E&D division, we have not yet made the move to digtal in our home.)


That’s a huge leap from the start of the DVR market just a few years ago in 1999-2000.


So the myth of the living room PC is not so much of a myth, rather more of an uncommon beast. But the numbers are going up, and the market for multifunction entertainment PCs looks pretty healthy.


Tags: , , .

Categories
Uncategorized

Microsoft security updates for Aug ’06

Updates for August are noew available here, on the Microsoft security update bulletins site.


Other helpful info from the site:



How to get the updates


To get the Windows update for your home computer or laptop go to the Microsoft Update Web site now.
NOTE: Please review the
FAQ on the site to see whether updates for your versions of Windows, Office, or PowerPoint are available on Microsoft Update. If they are not, go to Windows Update or Office Update.


To manually download the Windows update, go to Microsoft Update. After your computer has been scanned to see which updates it needs, click the Custom button to find and choose the update you want to install. We recommend you install all Critical updates immediately.


We recommend that you get the updates delivered automatically to your PC. When your computer is on and connected to the Internet, the most current security updates are automatically downloaded and installed. See how to use Automatic Updates: Windows XP, Windows 2000, Windows Me.


Other steps you can take to help protect your computer



As always, Microsoft recommends that you get the updates delivered automatically to your PC. When your computer is on and connected to the Internet, the most current security updates are automatically downloaded and installed. See how to use Automatic Updates: Windows XP, Windows 2000, Windows Me.


More info:



Tags: , , .