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Tag: customer feedback

The Little BIG Things: 163 ways to pursue excellence by Tom Peters

August 4, 2010 M3 Sweatt

I count myself among the many Tom Peters fans out in the business world, and just started his new book “The…

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Filed under: advice, books, customer feedback, customer satisfaction

What’s on your TV: cable, satellite or OTA + the Web?

August 1, 2010 M3 Sweatt

Someone asked today on a local mailing list for suggestion on local television options: Dish, DirecTV or Comcast (our local…

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Filed under: customer feedback, customer satisfaction, customer service, Media Center, TV

A few examples of how Microsoft product groups integrate the voice of customers into the development cycle

April 16, 2010 M3 Sweatt

A couple of years ago, Steve Ballmer talked about in his email to customers how Microsoft can do a better…

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Filed under: articles, customer feedback, Microsoft culture, Office, products, Windows 7

Your questions: Windows Essential Business Server 2008 (EBS2008) was discontinued… what are my options?

March 5, 2010 M3 Sweatt

From Daniel… timely in my effort to cover at least one customer and partner challenge or issue per day ……

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Filed under: customer feedback, customer support, MS Product Listing, Your Questions

Your questions: “Will you answer questions on any Microsoft product? How long does Microsoft support their products?”

March 2, 2010 M3 Sweatt

Diane asks… "Will you answer questions on any Microsoft product? How long do you [I assume she means Microsoft] support…

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Filed under: customer feedback, customer support, Microsoft, MS Product Listing, Your Questions

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